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  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

precisely the type of less than fully authentic behavior that’s going to reduce our chance of being hired. The good news is that most of us generate a stable pattern of trust signals, which means a small... View Details
Keywords: by Kristen Senz
  • Research Summary

Entry deterrence via strategic litigation

This paper analyzes the use of litigation by incumbents to deter entry by new firms. Specifically, I look at a context where incumbent firms own patents that confer a limited monopoly period in the market. In the US pharmaceutical industry, regulation provides for... View Details
  • 16 Jul 2001
  • Research & Ideas

How to Compete Like a Judo Strategist

importance of being prepared to "pulse" or flexibly engage new issues as they arise. By being constantly prepared to make quick adjustments in response to new competitive situations, Ballmer... View Details
Keywords: by David B. Yoffie & Mary Kwak
  • News

Could The Delivery App Boom End Up A Bust?

  • 05 May 2011
  • News

What do bosses do all day?

  • 01 Jul 2010
  • News

Beyond Disengagement and Anger

  • April 2009 (Revised November 2012)
  • Case

Sermo, Inc.

By: Thomas R. Eisenmann and Lars Peter Christian Nielsen
Sermo operates the leading online professional network for physicians in the United States. Doctors use Sermo free of charge to post surveys regarding diagnostic and treatment concerns and to discuss these concerns, as well as challenges with managing their practices.... View Details
Keywords: Entrepreneurship; Health Care and Treatment; Knowledge Sharing; Two-Sided Platforms; Conflict and Resolution; Social and Collaborative Networks; United States
Related
  • 25 Jun 2020
  • Blog Post

Harvard Business School Class of 2021 Student Profiles

The Class of 2021 is facing a time unlike any other in human history. In these unprecedented times, we at HBS are so grateful that these students will lead us into a better future filled with possibility, inclusivity, innovation, and... View Details
  • May 2008 (Revised June 2008)
  • Case

Kenny Kahn at Muzak (A)

By: Linda A. Hill and Emily Stecker
Founded in 1934, Muzak pioneered the industry of background music. Equipped with propriety technology and a vast music library, over the ensuing decades the Muzak franchise organization expanded geographically. Despite a history of innovation, by the late 1990s Muzak... View Details
Keywords: Change Management; Design; Management Analysis, Tools, and Techniques; Brands and Branding; Organizational Change and Adaptation; Organizational Culture; Franchise Ownership; Music Industry
Related
  • 17 Oct 2023
  • Blog Post

HBS Section I Celebrates Parents, Mentors, and Partners Day

a potluck with our other professors joining us, where everyone was eager and proud to introduce their guests to one another. I feel so fortunate to have gotten to know my sectionmates more through the eyes of the people who know them best, and at the same time be able... View Details
  • August 2005 (Revised April 2006)
  • Case

Kemps LLC: Introducing Time-Driven ABC

By: Robert S. Kaplan
Kemps is making a strategy shift: from being focused on fulfilling customer requests to becoming the best cost dairy producer in the industry. Its existing manufacturing cost system, however, fails to capture the costs associated with handling special flavors, small... View Details
Keywords: Activity Based Costing and Management; Customer Relationship Management; Cost Accounting; Managerial Roles; Cost Management; Earnings Management; Business Strategy; Time Management; Growth and Development Strategy; Management Teams; Decisions; Food and Beverage Industry
Related
  • 18 Aug 2016
  • Working Paper Summaries

Immigrant Entrepreneurship

Keywords: by Sari Pekkala Kerr and William R. Kerr
  • 04 Jul 2005
  • What Do You Think?

How Can Business Schools Be Made More Relevant?

all teachers will have some practical experience. Jeffrey Garten, dean of the Yale School of Management, said in a recent New York Times interview, "The real question is how to be relevant. . . . I was... View Details
Keywords: by James Heskett

    Andy Zelleke

    Andy Zelleke is the MBA Class of 1962 Senior Lecturer of Business Administration. A member of the General Management unit, he is the Faculty Chair of HBS’ Middle East & North Africa Research Center.

    Since Spring 2021, Dr. Zelleke has taught “Unpacking... View Details

    Keywords: federal government; professional services; defense; financial services
    • 19 Dec 2023
    • Blog Post

    Answering Your Questions About the HBS MBA Application

    As we approach the next application deadline, we have noticed a few common questions from prospective students regarding the HBS MBA application. Check out the top 5 questions we get from applicants and the top 3 questions we wish we received, below. We hope this... View Details
    • June 2023
    • Case

    Barton Malow: Building From the Top-Down

    By: Hise O. Gibson and Alicia Dadlani
    In 2023, Detroit-based Barton Malow completed the first high-rise building in the U.S. built from the top-down using LIFTbuild, a patented methodology that aimed to make construction safer and more efficient. By completing building work at ground level and then... View Details
    Keywords: Growth and Development Strategy; Innovation and Invention; Construction Industry
    Related
    • 30 Jul 2019
    • Working Paper Summaries

    ‘Organizing’, ‘Innovating’, and ‘Managing’ in Complexity Space

    Keywords: by Michael C. Moldoveanu
    • 26 Aug 2013
    • Video

    Ask an EC

    • 04 Aug 2003
    • Research & Ideas

    Shackleton: An Entrepreneur of Survival

    a new business case called Leadership in Crisis: Ernest Shackleton and the Epic Voyage of the Endurance. Shackleton, who died in 1922 at the age of forty-seven, never achieved his goal of traversing the continent of Antarctica. He is... View Details
    Keywords: by Martha Lagace
    • 28 May 2014
    • Working Paper Summaries

    Leveraging Market Power Through Tying and Bundling: Does Google Behave Anti-Competitively?

    Keywords: by Benjamin Edelman