Knowledge Use and Leverage - Publications - Faculty & Research

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Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

they needed to take another shot. From the start, the company astutely understood and marketed wide-ranging uses of the camera. Promotional literature acquainted customers with the potential variety of... View Details

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

use the right approach at the right time and change as the situation demands is going to be tough. Not everybody can do it. That's going to distinguish the true leaders from people who are capable but not... View Details

Keywords: by Martha Lagace

18 Jul 2022
Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

Earlier this month, the US Treasury Department presented to President Biden what it called a “framework” for overseeing digital financial assets across the government and internationally, while the European... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology

Web

Our Values | About

that hold all of us to a higher standard than simply protecting free speech. And, we must enable robust dialogue and the expression of divergent points of view. At a University whose motto is Veritas, we... View Details

01 Oct 2021
Research & Ideas

Dying to Lead: How Reaching the Top Can Kill You Sooner

then-headquarters in Schenectady, New York. He relied heavily on GE’s employee directories, which listed all the managers within the company’s organizational structure. He also used US Census data, View Details

Keywords: by Jay Fitzgerald

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

leader needs to master the use of inquiry and reflection as well as advocacy in order to build his or her organization and career." Have You Developed A Clear Vision View Details

Keywords: by Carmen Nobel

08 Jul 2014
First Look

First Look: July 8

technical knowledge about a product or process. When state-sanctioned intellectual property (IP) rights are ineffective or costly to enforce, modularity can be used to hide information View Details

Keywords: Carmen Nobel

12 Sep 2006
First Look

First Look: September 12, 2006

dynamic strategy that can be employed by firms capable of architectural innovation. The strategy involves using knowledge of the bottlenecks in an architecture together with the modular operator... View Details

Keywords: Sean Silverthorne

24 Apr 2012
First Look

First Look: April 24

of Knowledge database, which includes articles from MEDLINE, Social Science Citation Index, and Science Citation Index. Study design. We conducted a systematic review of articles published before January... View Details

Keywords: Carmen Nobel

06 Jul 2023
News

Home Economics

In a remote village in the Mexican state of Chiapas, 13 women gather in an open-air community space. Each has arrived at their weekly meeting with a small deposit for El Banco—“the bank”—as the women have named the savings club they’ve formed with the assistance of... View Details

Keywords: April White

27 Jul 2011
Research & Ideas

Customer Loyalty Programs That Work

retailers are making when it comes to customer loyalty schemes. “Loyalty schemes are not being used to their best advantage” "Most retailers are at a very basic level in how they use loyalty programs,... View Details

Keywords: by Maggie Starvish; Retail

12 Sep 2018
Blog Post

Optimizing the Coaching Experience for Midcareer Professionals

issue, the loss of a job." The midcareer professional may have a desire to go deeper. Or may recognize that their accumulated knowledge and experience can open previously unavailable options. Whatever... View Details

07 Oct 2020
Blog Post

7 Coming Out Stories from the HBS PRIDE Club

experiences. The weight we all carried allows us to work harder, love stronger, and live more vibrantly. Being gay isn’t a community it’s a family. When you’re ready to come out, you won’t be alone.”... View Details

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

of delivering effective patient care. Then you need to make sure that the incentives physicians face do not run counter to their using the most effective approach for a given patient. Making all of this happen may require physicians to... View Details

Keywords: by Michael Blanding; Health

09 Aug 2010
Research & Ideas

How to Speed Up Energy Innovation

in energy. For example, 100 years ago, half the country worked in agriculture. Now almost no one does. Agriculture has also seen a massive increase in productivity. Some of that is due to mechanization and the View Details

Keywords: by Julia Hanna; Energy; Utilities

01 Dec 2019
News

Remix

reminded her of her own capability. “Everything I learned there is baked into who I am. I will be tapping into all of that knowledge and experience and that part of my identity... View Details

Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment

March 2008
Exercise

Exercise: Challenging Operational Assumptions

By: Frances X. Frei

This exercise provides students with an opportunity to thoroughly test an operating assumption. Students state an assumption as a testable hypothesis, collect and analyze relevant data, and communicate the results. At HBS, it is incorporated in a second-year elective... View Details

Keywords: Customers; Employees; Knowledge Acquisition; Knowledge Use and Leverage; Service Operations; Performance Improvement

Citation

Find at Harvard

19 Sep 2005
Research & Ideas

Rethinking Company Loyalty

company uses assessment tools and career coaches to identify employees' strengths and decide how to best leverage those talents for the company's... View Details

Keywords: by Lauren Keller Johnson

03 Jul 2013
What Do You Think?

What Are the Limits of Transparency?

government organizations disclose information to general public without reservations and let them make use of the one relevant to them." Walter Blass was among those who would err on the side of more... View Details

Keywords: by James Heskett

07 Jan 2002
Research & Ideas

How Marketing Can Reduce Worldwide Poverty

about world poverty. They want to move social marketing beyond mere sales and promotion. They insist that eliminating poverty requires all the complex skills the marketing profession can bring to bear. In this interview with HBS Working... View Details