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- All HBS Web
(4,065)
- People (4)
- News (678)
- Research (2,598)
- Events (20)
- Multimedia (36)
- Faculty Publications (1,849)
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- 17 Jul 2012
- First Look
First Look: July 17
incomplete-contracts model in which vertical integration raises output at the expense of lower private benefits. A key implication is that higher prices should result in more integration, since the organizational goal becomes relatively... View Details
Keywords: Sean Silverthorne
- 24 Jul 2007
- First Look
First Look: July 24, 2007
Company Harvard Business School Case 307-093 Digital China is the largest Chinese independent systems integrator (IBM and HP are larger). Describes their history and their current strategy and invites the student to advise them as to how... View Details
Keywords: Martha Lagace
- 19 Aug 2015
- Research & Ideas
Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission
It seems to suggest a real unmet need in educational systems. How integral will coding skills be going forward, and what role should government play in attending to those needs? A: Analytical skills and comfort with technology are... View Details
- 06 Oct 2009
- First Look
First Look: October 6
double the company's size and take it to new geographies, he wonders if the right capabilities are in place for what should be changed to manage the integration process effectively. Purchase this case:... View Details
Keywords: Martha Lagace
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
Value Exchange is improved through efficient information management. Mobil's Speedpass (read book excerpt here) is an example of how knowing your customer can lead to the creation of new products, increased loyalty, and the acquisition of new customers. How can... View Details
Keywords: by Manda Mahoney
- 11 Feb 2002
- Research & Ideas
Secrets of the Successful Businesswoman
see in the mirror; people will trust you; they will think you have integrity and that's because you do have integrity. You'll also make decisions faster because you're not thinking about what everybody else will think." If asked... View Details
Keywords: by Martha Lagace
- 01 Jun 2016
- What Do You Think?
When Business Performance Falters, is Culture Change the Fix?
comments concerning the issue of appropriate starting points for dealing with an organization’s lagging performance. There was little support for an approach that first addresses an organization’s culture, “how we do things around here.” But Rick Mayhall commented that... View Details
Keywords: by James L. Heskett
- 21 Jun 2004
- Research & Ideas
Racial Diversity Pays Off
segregated career tracks and told, "This is what you're good at." 3. Integration and learning perspective. Group members are encouraged to bring all relevant insights and perspectives to bear on their work. "Every work... View Details
Keywords: by Martha Lagace
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
into the birth certificate.— Kash Rangan Through the '80s the importance of order-level detail became increasingly clear. In the late '80s, when I was teaching [a course on] Integrated Product Line Management, the need for order-level... View Details
Keywords: by Sarah Jane Johnston
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
levels, will affect structural conditions." 2 Porter integrated the impact of government into strategy development by focusing on how it affected his "five-forces" analysis of rivals, potential entrants, suppliers,... View Details
- February 1996 (Revised March 1996)
- Case
Harvey Golub: Recharging American Express
By: David A. Garvin and Artemis March
Harvey Golub, CEO American Express, initiated and led a large-scale change process. The case describes the organization he inherited, two successive waves of reengineering, his "principles-driven" approach to decision making, and his goal of converting American Express... View Details
Keywords: Transformation; Decision Choices and Conditions; Engineering; Leadership Style; Organizational Change and Adaptation; Core Relationships; Integration; Value
Garvin, David A., and Artemis March. "Harvey Golub: Recharging American Express." Harvard Business School Case 396-212, February 1996. (Revised March 1996.)
- 09 Oct 2018
- First Look
New Research and Ideas, October 9, 2018
hospitals, and physicians to become more accountable for patient outcomes and total costs. The case describes new forms of partnerships for therapy optimization, management of acute care episodes, and management of chronic care patients. The case also illustrates how... View Details
Keywords: Dina Gerdeman
- 18 Oct 2016
- First Look
October 18, 2016
Coppersmith Capital. How should the board evaluate this offer? Should they reject it, on the basis that Zwanziger’s decision to expand into integrated healthcare solutions was the main reason behind the company’s poor stock performance,... View Details
Keywords: Sean Silverthorne
- 13 Dec 2010
- Research & Ideas
Managing the Support Staff Identity Crisis
marketer's DNA"-that are necessary to convert marketing from a support function to a strategic one. These four roles include the instigator (someone willing to shove change forward), the innovator (the idea person), the integrator... View Details
Keywords: by Carmen Nobel
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
of organizational alignment—the primary focus of this book—the enterprise must also align its employees and management processes with the strategy. Having aligned and integrated strategies at all organizational units yields little if... View Details
- 05 Feb 2001
- Research & Ideas
The Ten Deadly Mistakes of Wanna-Dots
that seems right. They then establish senior-level guidance to ensure that the approach is strategic, that related initiatives are integrated, and that the rest of the company is cooperative. They work hard to balance autonomy for an e-venture with appropriate View Details
Keywords: by Rosabeth Moss Kanter
- 10 Jul 2000
- Research & Ideas
IT Links for Boundaryless Companies
control. With the path-based approach you've got to have your eye out for how easily is this thing going to integrate with things I haven't even thought of yet. "A key question to ask yourself as you are building systems for this... View Details
Keywords: by Kenneth Liss
- 23 Jun 2016
- Op-Ed
Brexit: Should Britain Stay or Go?
reversal of European integration already underway. The EU was created by people who had seen World War II and never wanted to see Europeans go to war with one another again. In the years since the Treaty of Rome in 1958, which marked the... View Details
Keywords: by Geoffrey G. Jones & Dante Roscini
- 26 Apr 2004
- Research & Ideas
A Clear Eye for Innovation
units at the senior executive level. In other words, they manage organizational separation through a tightly integrated senior team. We call these kinds of companies "ambidextrous organizations," and we believe they provide a... View Details
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
organization, and the role of the IS manager was to integrate them in support of the business's transaction processes. Then around 1980 we started to see the emergence of the microcomputer; for the next fifteen years or so, DIS reflected... View Details
Keywords: by Staff