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- All HBS Web
(3,190)
- People (17)
- News (1,048)
- Research (1,661)
- Events (3)
- Multimedia (3)
- Faculty Publications (638)
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
industrial washer in the spin cycle, putting entire industries (arts and entertainment, tourism, food and hospitality) at risk even as others (real estate, construction, and home services) experienced record demand. In the United States,... View Details
- 01 Dec 1997
- News
Stacey Lawson (MBA '96)
descriptions, technical specs, and, most important, 3-D CAD geometry. In January, InPart will launch DesignSuite, an Internet service that companies such as Boeing and John Deere can use to improve... View Details
- 17 May 2018
- Blog Post
HBS/HKS Alum Regan Turner on Empowering Veterans
and readjustment in some way. At the same time, the communities that these veterans are returning to after their service are struggling with issues like urban blight, school infrastructure, and access to quality parks and green spaces.... View Details
- 20 Mar 2020
- Research & Ideas
How Small Businesses Can Survive the Coronavirus Outbreak
worse than the financial crisis,” says Mills, who led the United States Small Business Administration from 2009 to 2013. “Many small businesses will not survive more than a month.” Small businesses have been scaling down and temporarily closing as consumers stay View Details
- 01 Oct 2001
- News
New Economy Notables: Scott D. Cook
elements in evaluating a business proposal First, how much of a home run is it — how big is the problem it solves and how great is the solution? Life's too short to work on things that aren't home runs.... View Details
- 01 Jun 2007
- News
Mission Possible
services organization cofounded by Tierney and Jeff Bradach, then a member of the HBS faculty and now Bridgespan’s managing partner. The organization works to boost the performance of nonprofits and foundations, thereby View Details
- 01 Jun 2015
- News
Screen Grab
(Tambor) coming out to his family as transgender, was only available via streaming to members of Amazon Prime’s Instant Video service. The show also took home the award for Best TV Series, Musical or Comedy, marking the first time an... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
- 28 Jun 2017
- Research & Ideas
Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business
restaurants awarded five stars on the popular Yelp review service managed to carry on business as usual, despite a $1 increase in the minimum wage. But restaurants with a mediocre 3.5-star rating didn’t fare as well; the same $1 wage... View Details
- 01 Jun 2011
- News
Perception versus Reality
HBS doesn’t get the credit it deserves for nurturing the entrepreneurial ambitions of its MBAs. Too many people, MBA applicants included, still regard the School as primarily a powerhouse in financial services and consulting. While it... View Details
- 01 Jun 2002
- News
Alfred L. Cheauré - A Dog's Life
For several decades, the career path of Alfred L. Cheauré (MBA '71) was fairly straightforward. A first-generation immigrant American from Germany, Cheauré grew up in New Jersey and attended the U.S. Naval Academy. He began his 27-year View Details
Keywords: Susan Young
- 08 Feb 2011
- First Look
First Look: Feb. 8
unexplored dimension. Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units Authors:I. M. Nembhard and A. L. Tucker. Publication:Organization... View Details
Keywords: Sean Silverthorne
- Profile
Juan Eyzaguirre
homes were destroyed. There were no hospitals or schools. The ill needed assistance and children were about to start the school year." Despite the devastation, the president recognized that it wouldn't be enough to meet immediate... View Details
- Web
Online Transforming Customer Experiences Course | HBS Online
systematic approach for delivering standout services and experiences that provide a competitive edge and build customer loyalty. 4 weeks 5-6 hours per week 4 modules Self-Paced This course earns you a Certificate of Completion from HBS... View Details
- 07 Oct 2021
- News
Bringing Light to the Fight
own businesses and is now director of the Auckland International Airport and chair of Spark, New Zealand’s largest telecommunications and digital services company. “Measuring performance in charity is as important as in a commercial... View Details
- 01 Dec 2002
- News
Clusters and Competition
William Lawrence University Professor at Harvard, whose ideas have been applied to improve the economic performance of companies, cities, states, regions, and entire nations. “This goes beyond the traditional writing of articles and... View Details
- 21 Apr 2014
- Research & Ideas
Bio-Piracy: When Western Firms Usurp Eastern Medicine
or Europe. In fact, an herbal medicine patent was 85 percent more likely to be authored by someone with an Indian surname than was a similar control patent. "It's a great example of first-generation immigrants carrying very contextual knowledge from their View Details
- 25 Aug 2022
- News
Vision: To Go-Go
the risk of placing one big bet on a single location or food concept. The model can scale up simply by adding more kitchens, and offerings can be tweaked rapidly in response to data-driven insights. For its part, Foodology uses machine-learning algorithms to identify... View Details
- 11 Feb 2021
- Blog Post
Good Leadership Is an Act of Kindness
helps modulate social interactions and emotion. Being kind is good for our own and our employees' mental health." And that translates to improved morale and performance. Here's what Psychology Today had to say about kind bosses: "They... View Details
Keywords: All Industries
- 20 Nov 2007
- First Look
First Look: November 20, 2007
problem for the consortium is how much to raise its previous bid. A reasonable bid must be based upon how much value the private equity consortium can create through improvements in Hertz's global operations on the one hand, and a more... View Details
Keywords: Martha Lagace
- 13 Feb 2006
- Research & Ideas
The Hidden Market for Babies
discrete industries. First, there's in vitro fertilization, probably the most obvious piece. This is a service industry, like medicine in general, which caters to infertile couples. Then there are what I call the component industries,... View Details