Government Digital Service - Publications - Faculty & Research

August 2019
Case

Preserving Trust at Care.com (A)

Care.com was an online platform designed to match caregivers with individuals seeking care for themselves, others, and pets, through job postings, caregiver profiles, and directories of local day care centers. In March 2019, the Wall Street Journal had just published a... View Details

Keywords: Business Strategy; Corporate Governance; Digital Platforms; Market Design; Emerging Markets; Trust; Technology Industry; United States

Citation

Educators

Purchase

06 Sep 2017
What Do You Think?

Summing Up: What Are the Limits of CEO Activism?

with outspoken banking executives, argued that, “Silence may be both a more eloquent statement and a more intelligent one ” CEOs and other high-profile people “do a service by restraining their knee-jerks and shutting their mouths.” RCD... View Details

Keywords: by James Heskett

19 Feb 2018
Sharpening Your Skills

Amazoned: Is Any Industry Safe?

Today, Amazon participates in so many industries that it takes a small army of researchers at HBS to track them all: retailing, cloud computing, book stores, grocery stores, digital consumer products, commercial real estate,... View Details

Keywords: by Sean Silverthorne; Retail

01 Aug 2001
News

Robert B. Stobaugh (DBA '68)

In June, the School conferred its highest honors, the Distinguished Service Award and the Alumni Achievement Award, on four professors emeriti and five alumni, respectively. This is a profile of a Distinguished View Details

Keywords: Alumni Achievement Award; Educational Services

21 Jul 2010
Research & Ideas

HBS Faculty Debate Financial Reform Legislation

institutions that did not contribute to the recent crisis? Whatever the impact, regulators also have to be careful not to be "fighting the last war." Today, we face a new battle. The household and government sectors are... View Details

Keywords: by Staff

Web

Site Credits - Railroads and the Transformation of Capitalism | Harvard Business School

Wallace, Executive Director, Knowledge and Library Services Laura Linard, Director, Baker Library Collections, Knowledge and Library Services Supported by the de Gaspé Beaubien Family Endowment at Harvard... View Details

08 Jul 2002
Research & Ideas

How to Fashion Your New E-Business Model

the value chain framework to define the set of activities through which products and services are created and delivered to customers.6 Once activities are defined, it is then possible to analyze the economics at each step in the chain by... View Details

Keywords: by Lynda M. Applegate

27 Jul 2020
Blog Post

HBS Summer Fellows Respond to COVID-19

which has pivoted to deliver PPEs globally to places that need the most. Prerna Arya (MBA 2021), Swasth: Swasth is a nonprofit initiative that aims to democratize access to quality, affordable, primary care for any citizen in India, leveraging View Details

13 May 2020
Blog Post

Crisis Leadership with Nikhil Patel: The Critical Importance of Trust

immediately ahead. “I had to figure out how to set up isolation and quarantine sites for two to three thousand homeless people, sheltered and unsheltered,” he says. “I made epidemiological models to estimate the number of rooms we needed, then helped ensure the... View Details

Keywords: Nonprofit / Government; Nonprofit / Government

01 Dec 2004
News

Finding a Balance

comply with international patent law by 2005, precluding production of some of Cipla’s biggest moneymakers. With time running out, what should Hamied do? Lobbying the Indian government to exclude food and pharmaceuticals from patent laws... View Details

Keywords: Julia Hanna; Educational Services; Educational Services

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details

Keywords: by Staff; Energy; Utilities

01 Sep 2024
News

Reduce, Reuse, Recycle

Thirteen years ago, Marcelo Claure, founder of wireless services company Brightstar, discussed with a reluctant Steve Jobs the idea of launching a trade-in and recycling program for iPhones. It was a business move that expanded the market... View Details

Keywords: Jennifer Meyers

28 Apr 2021
News

Michael Collins, ‘Third Man’ of the Moon Landing, Dies at 90

about the importance of collaboration in service of great goals. From his vantage point high above the Earth, he reminded us of the fragility of our own planet, and called on us to care for it like the treasure it is.” READ MORE View Details

Keywords: Government; Government

21 May 2018
Blog Post

Harnessing The Power of Collaboration to Create Opportunity in Chicago

Editor’s Note: The below post is part of our Alumni for Impact series, which features alumni who are making a difference in the social sector, specifically in K-12 education, impact investing, nonprofit supportive services and social... View Details

Keywords: Nonprofit / Government

09 Jan 2014
News

Tapping into Opportunity

likely change and then all of us will be thinking about water a lot. Laura Shenkar (MBA 1992) knows that, and the company she founded, Artemis Water Strategy, is dedicated to finding technologies for companies and governments around the... View Details

Keywords: Constantine von Hoffman; Business and Environment Initiative; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

2007
Working Paper

Exclusivity and Control

By: Andrei Hagiu and Robin S. Lee

We analyze platform competition for content in the presence of strategic interactions between content distributors and content providers. We provide a model of bargaining and price competition within these industries, and show that whether or not a piece of content... View Details

Keywords: Price; Revenue; Governance Controls; Digital Platforms; Competition

Citation

Read Now

04 Sep 2019
News

Case Study: Up in the Air

on IT services in 2018, and the direction of global tech trends, the shortage isn’t going away quickly. Berendt cofounded Talent Alpha in 2018 to fill that gap. The Kraków-based startup is building a marketplace to link central and... View Details

Keywords: Jen McFarland Flint; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

03 Aug 2010
First Look

First Look: August 3

http://www.hbs.edu/research/pdf/11-005.pdf The Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras Authors:Mary J. Benner and Mary Tripsas Abstract New industries sparked by... View Details

Keywords: Martha Lagace

01 Jun 2015
News

Alumni and Faculty Books for June 2015

High-Profit Strategies in the Age of Techno Service by John A. Goodman (MBA 1971) (AMACOM) These days businesses have more opportunities to enhance the customer experience than ever before. Goodman explains how businesses can design and... View Details

01 Dec 2006
News

The Hard Way

she set out to find a three- to four-story building. At first, no real estate agent returned her calls. She chalked it up to sexism. “They weren’t taking me seriously,” Russo recalls during a recent visit to Harvard’s Kennedy School of View Details

Keywords: Roger Thompson; Educational Services; Educational Services; Educational Services; Educational Services

Publications