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  • 17 Nov 2011
  • News

Practicing Moral Humility

  • 31 Oct 2023
  • Video

The Value of an MBA in Tech, Entrepreneurship, and Venture Capital

  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

update us on the new research and on the impact of these works on practice. Sean Silverthorne: It's been five years since The Value Profit Chain was published, and ten years since the arrival of its predecessor, The Service Profit Chain. What kind of impact did the... View Details
Keywords: by Sean Silverthorne
  • Web

MBA Experience | Social Enterprise | Harvard Business School

building, and funding supports students in exploring social entrepreneurship and alumni to be successful in the early stages of launching their ventures. New Venture Competition Blog Why We Do What We Do: Reclaiming Mission, Data, and... View Details
  • 01 Dec 2023
  • News

The Imposter Among Us

better when I am getting enough sleep and allowing myself to explore and find excitement and mastery outside the workplace. —Samantha Trotman Burman (MBA 1993) Bitte? When the subsidiary north of Toronto was divested, the incumbent HQ... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 2025
  • Article

Humor as a Window into Generative AI Bias

By: Roger Samure, Julian De Freitas and Stefano Puntoni
A preregistered audit of 600 images by generative AI across 150 different prompts explores the link between humor and discrimination in consumer-facing AI solutions. When ChatGPT updates images to make them “funnier”, the prevalence of stereotyped groups changes. While... View Details
Keywords: AI and Machine Learning; Demographics; Prejudice and Bias
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  • January 11, 2024
  • Article

Understanding the Tradeoffs of the Amazon Antitrust Case

By: Chiara Farronato, Andrey Fradkin, Andrei Hagiu and Dionne Lomax
Regulators in the United States and Europe have been taking on Big Tech, challenging what they say are the companies’ anti-competitive and predatory strategies that harm consumers and third-party users of their platforms. This article examines the FTC’s case against... View Details
Keywords: Monopoly; Governing Rules, Regulations, and Reforms; Market Design; Lawsuits and Litigation
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  • November 2016 (Revised March 2018)
  • Background Note

Note on the Impact of Millennials on the Food System

By: José B. Alvarez, James Weber and Natalie Kindred
In 2016, the millennial generation (those age 19 to 35 in 2016), the largest generation by population in the U.S., was entering its prime home buying, family forming, earning and spending years. This generation was showing different beliefs and behaviors than previous... View Details
Keywords: Millennials; Consumer Packaged Goods; Food; Age; Consumer Behavior; Agribusiness; Demographics; Values and Beliefs; Consumer Products Industry; Agriculture and Agribusiness Industry; Food and Beverage Industry; United States
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  • 2013
  • Article

Optimizing the Amount of Entertainment in Advertising: What's So Funny about Tracking Reactions to Humor?

By: Thales S. Teixeira and Horst Stipp
Humor and other entertaining content, as opposed to demonstrations of product features and "selling," are increasingly used in advertising, such as TV commercials, to attract and keep consumers' attention. This study uses facial tracking to explore how marketers can... View Details
Keywords: Advertising Content; Entertainment; Face Perception; Advertising; Digital Marketing; Television Entertainment; Consumer Products Industry; Food and Beverage Industry
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  • October 2008 (Revised February 2009)
  • Case

Daewoo Shipbuilding and Marine Engineering

Explores the journey of aggressive learning and capability building in the operations of a major Korean Shipbuilder. While DSHM had once used its superior learning capability to topple its Japanese competition, it now faced the potential for a similar attack from new... View Details
Keywords: Job Cuts and Outsourcing; Ship Transportation; Competitive Strategy; Globalization; Manufacturing Industry; Japan; China; South Korea
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  • 12 Jun 2020
  • News

Six Experts on How Capitalism Will Emerge after COVID-19

  • 01 May 2020
  • News

Use Tested Techniques To Help Optimize Your Performance

  • 26 Sep 2018
  • News

HBS Prof Pens Book On Talent Pipeline & The Threats It Faces

    Jenny Wang

    Jenny Shan Wang is a doctoral student in the Technology and Operations Management program at Harvard Business School (HBS). She is broadly interested in interpretable machine learning (ML), identity and inequality, and improving existing methods... View Details
    • 12 Sep 2011
    • Research & Ideas

    The Untold Story of ‘Green’ Entrepreneurs

    In the 1920s, on pitch black nights in rural eastern Montana, the farmhouse owned by the parents of brothers Marcellus and Joe Jacobs stood out for one reason: it had light, although located far from power lines and gasoline supplies. It was a beacon in the dark that... View Details
    Keywords: by Sean Silverthorne
    • Teaching Interest

    Overview

    By: Geoffrey G. Jones
    I currently teach the history of global entrepreneurship over the last 200 years. The 28-session course called Entrepreneurship and Global Capitalism has become one of the most popular second year electives in the MBA program at the Harvard Business School. The cases,... View Details
    Keywords: Business History; Government And Business; International Business; Globalization; History; Government and Politics; Entrepreneurship; Ethics; Agriculture and Agribusiness Industry; Banking Industry; Beauty and Cosmetics Industry; Consulting Industry; Consumer Products Industry; Electronics Industry; Energy Industry; Entertainment and Recreation Industry; Fashion Industry; Food and Beverage Industry; Journalism and News Industry; Manufacturing Industry; Shipping Industry; Africa; Asia; Europe; Latin America; Middle East; North and Central America; Oceania
    • TeachingInterests

    Leadership and Corporate Accountability

    By: Paul M. Healy
    This course focuses on the responsibilities of companies, their leaders, and their boards. Its aim is to deepend students' understanding of the economic, legal, and ethical dimensions of these responsibilities and to provide practical guidance on driving performance... View Details
    • Research Summary

    Identity Change and Complexity

    People in today's world have unprecedented access to different cultures and experiences, enabling them to develop identities that are highly complex and relatively dynamic. In order for people to effectively communicate with, collaborate with, and contribute to others... View Details
    • Research Summary

    FDI and Economic Growth: The Role of the Local Financial Markets (joint with Areendam Chanda, Sebnem Kalemli-Ozcan, Selin Sayek)

    By: Laura Alfaro
    In this paper, we examine the various links among foreign direct investment (FDI), financial markets, and economic growth. We explore whether countries with better financial systems can exploit FDI more efficiently. Empirical analysis, using cross-country data between... View Details
    • Research Summary

    Consumer Response to Online Ratings and Recommendations

    Jolie is currently conducting several laboratory and field experiments to assess the tendency of individuals to employ predictable heuristics in complex information aggregation tasks, thus leading to search and choice behavior that is suboptimal relative to the fully... View Details