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  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

Companies with care cultures: Understand their employees’ evolving caregiving needs. They routinely survey their employees and evaluate the company’s demographics, so they can offer meaningful benefits and policies. They promote existing... View Details
Keywords: by Danielle Kost; Health
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

specific results. The Board Scorecard details the tasks to be performed as part of the board's basic mission, and includes activities such as: approve and monitor funding for strategic initiatives, evaluate and reward executive... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • April 2022 (Revised August 2022)
  • Case

Restaurant Brands International: Version 2.0

By: Boris Groysberg and Sarah L. Abbott
In 2010, 3G Capital acquired Burger King, the second largest burger chain globally. 3G expanded Burger King’s operations via acquisitions into a multi-brand business, renamed Restaurant Brands International. The acquisition had been a financial success story for 3G.... View Details
Keywords: Leadership; Growth and Development; Performance Evaluation; Private Equity; Franchise Ownership; Culture; Change Management; Strategy; Human Resources; Information Technology; Competition; Retail Industry; United States
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  • February 1995 (Revised June 1999)
  • Case

Chemical Bank: Implementing the Balanced Scorecard

By: Robert S. Kaplan and Norman Klein
The retail bank division of Chemical Bank faces declining margins and increased competition in its credit and deposit gathering and processing business. It wishes to implement a new strategy to become a preferred financial service provider to target customer groups.... View Details
Keywords: Balanced Scorecard; Adoption; Growth and Development Strategy; Communication Strategy; Customer Relationship Management; Management Systems; Performance Evaluation; Banks and Banking; Measurement and Metrics; Banking Industry
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  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

oneself, however, is well documented. There are mechanisms that keep people from honestly evaluating themselves.6 The more candid feedback that managers can obtain from varied sources, the more accurate and precise their assessment will... View Details
Keywords: by Linda Hill
  • 12 Feb 2020
  • Blog Post

Trying Out New Career Options with SIPs (Short Intensive Programs)

transactions. In this short intensive program, faculty will evaluate innovative strategies to create new marketplaces and opportunities, examine the key challenges in competing with large incumbent firms, and show how incumbents can... View Details
  • 18 Apr 2000
  • Research & Ideas

Learning in Action

months. During the test period, Bean encourages extensive feedback at all times, and formally solicits feedback at three points: when the product is first received, at the midpoint, and at the end of the test. The midpoint evaluations are... View Details
Keywords: by David A. Garvin
  • 08 Feb 2000
  • Research & Ideas

Building Effective R&D Capabilities Abroad

considered a number of locations and carefully evaluated such aspects as their scientific excellence and relevance, university liaison programs, licensing programs, and university recruiting programs. The company came up with four... View Details
Keywords: by Walter Kuemmerle
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

organizations we analyzed. Personal feelings played a more important role in forming work relationships—not friendships at work but job-oriented relationships—than is commonly acknowledged. They were even more important than evaluations... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
  • March 2004 (Revised April 2005)
  • Case

Midwest Office Products

By: Robert S. Kaplan
Presents an easy introduction to time-driven activity-based costing (ABC) that allows students to build a simple ABC model of order profitability. Midwest's time-driven ABC approach is based on two categories of parameter estimates. The first is the cost per hour of... View Details
Keywords: Cost; Price; Activity Based Costing and Management; Time Management; Financial Reporting; Profit; Performance Improvement; Order Taking and Fulfillment; Performance Evaluation
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  • 04 Jun 2012
  • Research & Ideas

The Business of Life

are evaluating an executive decision or a family matter. "Whenever you implement something, if it fails, then almost invariably it did so because there was an assumption in there that, looking back on it, clearly was not plausible," he... View Details
Keywords: by Carmen Nobel
  • Web

Richard P. Melnick | About

University CIO) that evaluates the business, technical and financial case for major university administrative technology investments. He sits on several Executive Committees that manage the implementation of university financial systems.... View Details
  • 06 Jan 2016
  • What Do You Think?

Why Do Leaders Get Their Timing Wrong?

trying to figure out how to make circles function, how to cut down on seemingly endless meetings, how to evaluate work, and how to compensate associates. In the case of Zappos, people are asking whether Hsieh, sensing a growing... View Details
Keywords: by James Heskett; Auto; Fashion
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

Although adoption of artificial intelligence (AI) and machine learning (ML) for the enterprise is still in the early days, the technology has matured enough for entrepreneurs to start gathering inspiration and evaluating opportunities for... View Details
Keywords: by Rocio Wu
  • 01 Oct 2014
  • What Do You Think?

Is Too Much Focus a Problem?

people to do senior managers all want innovation and risk taking in principle, but they don't have ways of measuring and evaluating it in the short term. So focus generally wins in larger, well-established organizations " What to do... View Details
Keywords: by James Heskett
  • 29 Aug 2023
  • News

Helping Consumers Decarbonize their Purchases

We're not providing a digital subscription, we're providing a subscription to an actual product, although it's invisible, in the real world and that means that the amount that people are willing to pay is much higher. We take a 19% fee on that transaction for curating... View Details
  • 01 Feb 2001
  • News

Advisory Boards Help HBS Assess and Attain Its Goals

efforts, business leadership in the United States and around the world will be strengthened." Moving HBS in a focused direction through the process of evaluation is a great advantage. The committee, consisting of some 47 HBS alumni and... View Details
Keywords: Elena N. Berg; boards; alumni; planning; leadership; advice; Colleges, Universities, and Professional Schools; Educational Services
  • 16 Aug 2022
  • Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

begging to have the opportunity to re-engage. Rigorously evaluate the quality and capacity of your senior team and take advantage of the extraordinary executive talent looking for new homes and more promising pastures. 3. Make process... View Details
Keywords: by Jeffrey Bussgang
  • 31 Oct 2013
  • Working Paper Summaries

Do Measures of Financial Constraints Measure Financial Constraints?

Keywords: by Joan Farre-Mensa & Alexander Ljungqvist
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

do-it-yourself clothes washing). Customers evaluate the startup in comparison to what they already have. If you want to thoroughly understand a new business idea, you must take the current reality as your foundation. The second layer is... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail