Publications

01 Jul 2014
Working Paper Summaries

Creating Reciprocal Value Through Operational Transparency

Keywords: by Ryan W. Buell, Tami Kim & Chia-Jung Tsay

07 Mar 2022
News

Risks to the Brain

Structure That's Not Stifling

Leaders know they need to give people room to be their best, to pursue unconventional ideas, and to make smart decisions in the moment. It’s been said so often that it’s a cliché. But here’s the problem: Executives have trouble resolving the tension between... View Details

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

Managers today have a problem. They know their companies must grow. But growth is hard, especially given today's economic environment where investment capital is difficult to come by and firms are reluctant to take risks. View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

2008
Simulation

Strategic Innovation Simulation: Back Bay Battery

By: Willy C. Shih and Clayton Christensen

This online simulation allows students to play the role of a business unit manager at Back Bay Battery Company who faces the dilemma of balancing a portfolio of investment strategies across products in the rechargeable battery space. Players have to manage R&D... View Details

Keywords: Competitive Strategy; Disruptive Innovation; Growth and Development Strategy; Innovation and Management; Investment; Product Development; Research and Development; Battery Industry

25 Nov 2019
Research & Ideas

When Your Passion Works Against You

imagined they were competing against a co-worker for a promotion, participants not only declined to support a passionate co-worker but viewed them as threatening. “People are really good at spotting fake passion.” Given this friction, View Details

Keywords: by Dina Gerdeman

January 1996
Case

Biogen, Inc.: rBeta Interferon Manufacturing Process Development

By: Steven C. Wheelwright

Biogen, Inc., a Cambridge, MA-based biotechnology company, is wrapping up a project to develop a new manufacturing process for a new drug product that will reposition the company from a purely research-oriented company to a fully integrated pharmaceutical manufacturing... View Details

Keywords: Learning; Technological Innovation; Management Analysis, Tools, and Techniques; Product Development; Organizational Change and Adaptation; Projects; Research and Development; Corporate Strategy; Biotechnology Industry

23 May 2019
News

Harvard Business School, BCG Researchers: Workers Optimistic While Business Leaders Struggle to Grasp Forces Changing the Workforce

14 Jul 2017
News

Aiming to Do Good, Not Just Well

How Leaders Kill Meaning at Work

In this article, authors Teresa Amabile and Steven Kramer seek to help C-suite managers understand the traps that can impair the productivity of their workforce. By identifying the issues that regularly challenge the efficiency and creativity of employees, the... View Details

2021
Working Paper

Accounting for Product Impact in the Consumer-Packaged Foods Industry

By: Amanda Rischbieth, George Serafeim and Katie Trinh

We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor companies within the consumer-packaged goods industry. We design a methodology that allows us to calculate monetary impact estimates on customer... View Details

SSRN

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October 2015 (Revised January 2017)
Case

P&G Canada: Old Company, New Tricks

By: Brian J. Hall, Tiffany Y. Chang and Theresa Morin Hall

P&G Canada faces ongoing global pressure to increase productivity and reduce spending. Thom Lachman, president of P&G Canada, is seemingly out of options that will make a large enough impact without harming the business, until the idea of a radical space reduction... View Details

Keywords: Organizations; Organizational Change and Adaptation; Leading Change; Human Resources; Change Management; Transition; Consumer Products Industry; Canada

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

that you should tread lightly. If you do skip-levels (talk to employees of managers that report to you), never be directive and only listen during this time. If you like an idea, say so, but be clear that... View Details

Keywords: by Julia Austin

04 Sep 2021
News

Companies Need More Workers. Why Do They Reject Millions of Résumés?

01 May 2018
News

Why Today's Young Professionals Are Turning To Knowledge Entrepreneurship

March 1990 (Revised October 1999)
Case

Mary Kay Cosmetics: Sales Force Incentives (A)

By: Robert L. Simons and Hilary Weston

Describes the incentive system by which Mary Kay Cosmetics motivates the sales force of 200,000 independent agents who comprise the firm's only distribution channel. Illustrates the powerful effect on sales-force behavior that results when creative types of employee... View Details

Keywords: Motivation and Incentives; Cost Management; Salesforce Management; Distribution Channels; Beauty and Cosmetics Industry; United States

January 1991 (Revised November 1994)
Supplement

Black Caucus Groups at Xerox Corp. (B)

Describes the compromise worked out between Xerox and the black caucus groups. The implications of this arrangement for Xerox and black employees over the next 16 years is also described. View Details

Keywords: Agreements and Arrangements; Employee Relationship Management; Race Characteristics; Consumer Products Industry