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  • 2022
  • Article

Becoming a Learning Organization While Enhancing Performance: The Case of LEGO

By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson
Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with leaders as learning facilitators in an action learning approach, can be transferred from a production context to a knowledge work context for the purpose... View Details
Keywords: Performance Efficiency; Learning; Organizational Change and Adaptation
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    Benjamin C. Esty

    Benjamin Esty is the Roy and Elizabeth Simmons Professor of Business Administration at Harvard Business School. Over the years, he has taught a variety of courses ranging from advanced corporate finance and project finance to competitive strategy and leadership. He... View Details

    Keywords: asset management; asset management; asset management; asset management; asset management; asset management; asset management
    • Teaching Interest

    Overview

    Professor Mukunda teaches Leadership and Organizational Behavior (LEAD.)  This course focuses on how managers become effective leaders by addressing the human side of enterprise.

    The first modules examine teams, individuals, and networks in the context... View Details

    • September 24, 2024
    • Article

    4 Steps That Can Optimize Your Sales Process

    By: Frank V. Cespedes, Scott Peterson and Daniel Weinfurter
    Sales is a performance art where outcomes matter, so most advice here focuses on closing the sale. But a close is the result of actions and choices that occur earlier in the process: how much time and effort to spend on customer discovery (understanding what and to... View Details
    Keywords: Sales; Customer Satisfaction; Growth and Development Strategy; Competitive Advantage
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    • 5 Nov 2005 - 8 Nov 2005
    • Conference Presentation

    New Perspectives on the Business Value of IT

    By: David James Brunner, Bradley R. Staats and Marco Iansiti
    We sought to unravel the link between IT investment and firm performance by examining deployed IT functionality (ITF). First, ITF appears to be an important link in the IT spend to business value chain. Second, ITF does not seem to be a commodity and has... View Details
    Keywords: Perspective; Value; Performance; Investment; Management Analysis, Tools, and Techniques; Information Technology; Information Technology Industry
    Related
    • 18 Apr 2013
    • Working Paper Summaries

    The Impact of Pooling on Throughput Time in Discretionary Work Settings: An Empirical Investigation of Emergency Department Length of Stay

    Keywords: by Hummy Song, Anita L. Tucker & Karen L. Murrell; Health
    • October 2015 (Revised January 2017)
    • Case

    P&G Canada: Old Company, New Tricks

    By: Brian J. Hall, Tiffany Y. Chang and Theresa Morin Hall
    P&G Canada faces ongoing global pressure to increase productivity and reduce spending. Thom Lachman, president of P&G Canada, is seemingly out of options that will make a large enough impact without harming the business, until the idea of a radical space reduction... View Details
    Keywords: Organizations; Organizational Change and Adaptation; Leading Change; Human Resources; Change Management; Transition; Consumer Products Industry; Canada
    Related
    • 10 Apr 2020
    • News

    How to Be an Inclusive Leader Through a Crisis

    • April 2021
    • Case

    Zeynep Ton: The Good Jobs Strategy

    By: Francesca Gino and Frances X. Frei
    The link to this multimedia case should be provided to students in advance as preparation for classroom case discussion.

    In Zeynop Ton’s 2014 book The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost... View Details
    Keywords: Organizations; Selection and Staffing; Compensation and Benefits; Operations; Performance Effectiveness
    Related
    • 20 Jun 2023
    • Cold Call Podcast

    Elon Musk’s Twitter Takeover: Lessons in Strategic Change

    Keywords: Re: Andy Wu; Technology
    • April 2012 (Revised February 2013)
    • Case

    Learning About Reducing Hospital Mortality at Kaiser Permanente

    By: Anita Tucker
    In 2011, Kaiser Permanente Northern California (KPNC) region's efforts to reduce mortality in their 21 hospitals is showing promise. They developed and launched a region-wide initiative to improve the treatment of sepsis, a serious and often deadly medical condition.... View Details
    Keywords: Change Management; Health Care and Treatment; Performance Improvement; Health Industry; California
    Related
    • 2008
    • Working Paper

    The Small World of Investing: Board Connections and Mutual Fund Returns

    By: Lauren Cohen, Andrea Frazzini and Christopher J. Malloy
    This paper uses social networks to identify information transfer in security markets. We focus on connections between mutual fund managers and corporate board members via shared education networks. We find that portfolio managers place larger bets on firms they are... View Details
    Keywords: Asset Pricing; Investment Portfolio; Governing and Advisory Boards; Knowledge Sharing; Knowledge Use and Leverage; Social and Collaborative Networks; Financial Services Industry
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    • June 2003 (Revised December 2004)
    • Case

    Molded Dimensions, Inc.

    By: H. Kent Bowen, Virginia Fuller and Doren Spinner
    Mike Katz, an MBA with several years of manufacturing management experience, talks about purchasing Molded Dimensions, Inc. (MDI), a Wisconsin-based plastics manufacturer, with his wife Linda, who also has a manufacturing background. The case describes at length... View Details
    Keywords: Transition; Entrepreneurship; Investment; Jobs and Positions; Leadership; Business or Company Management; Negotiation Process; Manufacturing Industry; Wisconsin
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    • 08 May 2014
    • Working Paper Summaries

    Corporate and Integrated Reporting: A Functional Perspective

    Keywords: by Robert Eccles & George Serafeim
    • 06 Jan 2016
    • What Do You Think?

    Why Do Leaders Get Their Timing Wrong?

    objective observer? At Zappos, CEO Tony Hsieh became enamored with several concepts around the innovative idea of replacing managers (except himself) with “circles,” some 300 groups of self-selected View Details
    Keywords: by James Heskett; Auto; Fashion
    • September 1993 (Revised July 1995)
    • Background Note

    Public Policy and the Manager: Conceptual Framework

    By: Willis M. Emmons III
    Government intervention in markets may have significant effects--both positive and negative--on a firm's strategic options and its performance outcomes. Thus the ability to analyze the origins, implications, and dynamics of public policy is a critical managerial skill... View Details
    Keywords: Policy; Management Skills; Government and Politics; Adoption; Business Strategy; Performance Evaluation; Economic Systems
    Related
    • 2008
    • Chapter

    Life-Cycle Funds

    By: Luis M. Viceira
    The U.S. retirement system has experienced a substantial transformation in recent years. It has evolved from a system in which employees relied mainly on Social Security and professionally managed defined benefit (DB) pension plans sponsored by their employers to... View Details
    Keywords: Retirement; Personal Finance; Investment Funds; Compensation and Benefits; United States
    Related
    • 06 Mar 2017
    • News

    To Motivate Employees, Show Them How They’re Helping Customers

    • 25 Feb 2020
    • Research & Ideas

    For Migrant Workers, Homesickness Can Reduce Productivity

    Freedom to use vacation time to attend celebrations with family and friends helps improve performance for employees who work far away from their hometowns, new research by Prithwiraj Choudhury suggests. When... View Details
    Keywords: by Kristen Senz
    • 17 May 2011
    • Working Paper Summaries

    The Consequences of Mandatory Corporate Sustainability Reporting

    Keywords: by Ioannis Ioannou & George Serafeim