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      • Faculty Publications  (2,085)

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      • 1978
      • Article

      Perceptions of Unfair Marketing Practices: Consumerism Implications

      By: Gerald Zaltman, Rajendra K. Srivastava and Rohit Deshpandé
      Previous research in complaint behavior has ignored the perception of unfair marketing practices as an explanatory variable. Perceptions of unfair marketing practices are related to consumer complaint behavior, although differentially related across different ages.... View Details
      Keywords: Ethics; Consumer Behavior; Marketing
      Citation
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      Zaltman, Gerald, Rajendra K. Srivastava, and Rohit Deshpandé. "Perceptions of Unfair Marketing Practices: Consumerism Implications." Advances in Consumer Research 5 (1978): 247–253.
      • January 1978 (Revised February 1983)
      • Supplement

      Polaroid-Kodak (B2)

      By: Michael E. Porter
      Supplements the (B1) case. View Details
      Keywords: Consumer Products Industry
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      Porter, Michael E. "Polaroid-Kodak (B2)." Harvard Business School Supplement 378-174, January 1978. (Revised February 1983.)
      • January 1978 (Revised February 1983)
      • Supplement

      Polaroid-Kodak (B3)

      By: Michael E. Porter
      Supplements the (B1) case. View Details
      Keywords: Consumer Products Industry
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      Porter, Michael E. "Polaroid-Kodak (B3)." Harvard Business School Supplement 378-175, January 1978. (Revised February 1983.)
      • January 1978 (Revised March 1986)
      • Supplement

      Polaroid-Kodak (B4)

      By: Michael E. Porter
      Supplements the (B1) case. View Details
      Keywords: Consumer Products Industry; Consumer Products Industry
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      Porter, Michael E. "Polaroid-Kodak (B4)." Harvard Business School Supplement 378-176, January 1978. (Revised March 1986.)
      • January 1978 (Revised February 1983)
      • Supplement

      Polaroid-Kodak (B5)

      By: Michael E. Porter
      Supplements the (B1) case. View Details
      Keywords: Consumer Products Industry
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      Porter, Michael E. "Polaroid-Kodak (B5)." Harvard Business School Supplement 378-177, January 1978. (Revised February 1983.)
      • January 1978 (Revised February 1983)
      • Supplement

      Polaroid-Kodak (B6)

      By: Michael E. Porter
      Supplements the (B1) case. View Details
      Keywords: Consumer Products Industry
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      Porter, Michael E. "Polaroid-Kodak (B6)." Harvard Business School Supplement 378-178, January 1978. (Revised February 1983.)
      • January 1978 (Revised October 1983)
      • Supplement

      Polaroid-Kodak (B7)

      By: Michael E. Porter
      Supplements the (B1) case. View Details
      Keywords: Consumer Products Industry
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      Porter, Michael E. "Polaroid-Kodak (B7)." Harvard Business School Supplement 378-179, January 1978. (Revised October 1983.)
      • January 1978 (Revised February 1983)
      • Supplement

      Polaroid-Kodak (B8)

      By: Michael E. Porter
      Supplements the (B1) case. View Details
      Keywords: Consumer Products Industry; Consumer Products Industry
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      Porter, Michael E. "Polaroid-Kodak (B8)." Harvard Business School Supplement 378-180, January 1978. (Revised February 1983.)
      • January 1978 (Revised February 1983)
      • Supplement

      Polaroid-Kodak (B9)

      By: Michael E. Porter
      Supplements the (B1) case. View Details
      Keywords: Consumer Products Industry
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      Porter, Michael E. "Polaroid-Kodak (B9)." Harvard Business School Supplement 378-181, January 1978. (Revised February 1983.)
      • January 1978 (Revised February 1983)
      • Supplement

      Polaroid-Kodak, (B10)

      By: Michael E. Porter
      Supplements the (B1) case. View Details
      Keywords: Consumer Products Industry
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      Porter, Michael E. "Polaroid-Kodak, (B10)." Harvard Business School Supplement 378-182, January 1978. (Revised February 1983.)
      • September 1977 (Revised May 1983)
      • Supplement

      BiC Pen Corp. (A), Supplement

      By: Richard G. Hamermesh
      Supplements the (A) case. View Details
      Keywords: Consumer Products Industry
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      Hamermesh, Richard G. "BiC Pen Corp. (A), Supplement." Harvard Business School Supplement 378-086, September 1977. (Revised May 1983.)
      • June 1977
      • Case

      Chandler Home Products

      By: Michael Y. Yoshino
      Keywords: Consumer Products Industry
      Citation
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      Yoshino, Michael Y. "Chandler Home Products." Harvard Business School Case 377-232, June 1977.
      • January 1977
      • Teaching Note

      Chaircraft Corp., Teaching Note

      By: Steven C. Wheelwright
      Teaching Note for (9-677-092). View Details
      Keywords: Consumer Products Industry
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      Wheelwright, Steven C. "Chaircraft Corp., Teaching Note." Harvard Business School Teaching Note 677-152, January 1977.
      • December 1976 (Revised August 1984)
      • Case

      Chaircraft Corp.

      By: Steven C. Wheelwright
      Production control in a furniture manufacturing company. Based on a case by R.S. Rosenbloom. View Details
      Keywords: Production; Consumer Products Industry
      Citation
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      Wheelwright, Steven C. "Chaircraft Corp." Harvard Business School Case 677-092, December 1976. (Revised August 1984.)
      • July 1976 (Revised May 1979)
      • Teaching Note

      Litton Microwave Cooking Products (B), Teaching Note

      By: Steven C. Wheelwright
      Keywords: Consumer Products Industry
      Citation
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      Wheelwright, Steven C. "Litton Microwave Cooking Products (B), Teaching Note." Harvard Business School Teaching Note 677-002, July 1976. (Revised May 1979.)
      • November 1975 (Revised October 1976)
      • Case

      Cross River Products

      By: Steven C. Wheelwright
      Describes production task of meeting peak seasonal demands in a light manufacturing plant. Information is provided for evaluating the options of overtime, second shift, second production line, and inventory buildup. View Details
      Keywords: Buildings and Facilities; Information; Labor; Demand and Consumers; Production; Supply Chain
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      Wheelwright, Steven C. "Cross River Products." Harvard Business School Case 676-086, November 1975. (Revised October 1976.)
      • July 1975
      • Case

      Paper Distributors, Inc. (B)

      By: Benson P. Shapiro
      Keywords: Consumer Products Industry; Consumer Products Industry
      Citation
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      Shapiro, Benson P. "Paper Distributors, Inc. (B)." Harvard Business School Case 576-023, July 1975.
      • May 1975 (Revised May 1978)
      • Case

      Litton Microwave Cooking Products (B)

      By: Paul W. Marshall
      Keywords: Consumer Products Industry; Consumer Products Industry
      Citation
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      Marshall, Paul W. "Litton Microwave Cooking Products (B)." Harvard Business School Case 675-194, May 1975. (Revised May 1978.)
      • Article

      Consumer Behavior, Retailer Power and Performance in Consumer Goods Industries

      By: M. E. Porter
      Keywords: Consumer Behavior; Performance; Goods and Commodities; Supply and Industry; Consumer Products Industry
      Citation
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      Porter, M. E. "Consumer Behavior, Retailer Power and Performance in Consumer Goods Industries." Review of Economics and Statistics 56, no. 4 (November 1974): 419–436.
      • October 1974 (Revised June 1981)
      • Case

      Clairol, Inc.: Appliance Division

      By: Benson P. Shapiro
      Keywords: Consumer Products Industry; Consumer Products Industry
      Citation
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      Shapiro, Benson P. "Clairol, Inc.: Appliance Division." Harvard Business School Case 575-043, October 1974. (Revised June 1981.)
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