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  • All HBS Web  (4,128)
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    • News  (1,089)
    • Research  (2,341)
    • Events  (17)
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Show Results For

  • All HBS Web  (4,128)
    • People  (14)
    • News  (1,089)
    • Research  (2,341)
    • Events  (17)
    • Multimedia  (33)
  • Faculty Publications  (957)
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  • Blog

Leading Successful Digital Transformation

efficiency of supply chains, and chat bots are used to cut the cost of call centers. While it is always good to reduce costs and improve efficiency, focusing solely on efficiency implicitly assumes that the current operations and View Details
  • 01 Oct 2012
  • Research & Ideas

Better by the Bundle?

separately. "Bundling is pervasive in several markets, and it works in many cases," says Vineet Kumar, an assistant professor in the Marketing Unit at Harvard Business School. People appreciate bundles even at places like McDonald's,... View Details
Keywords: by Dina Gerdeman
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

innovations while also making steady improvements to an existing business is so commonplace—and so fascinating—that it has become a battleground of management thought. For decades, scholars have spun... View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • Summer 2014
  • Article

Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals

By: Anita L. Tucker, W. Scott Heisler and Laura D. Janisse
Frontline care providers in hospitals spend at least 10% of their time working around operational failures, which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of... View Details
Keywords: Supply Chain; Health Care and Treatment; Failure; Business Processes; Health Industry
Citation
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Tucker, Anita L., W. Scott Heisler, and Laura D. Janisse. "Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals." Permanente Journal 18, no. 3 (Summer 2014): 33–41.
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

much can affect our relationships,” says Whillans, a Harvard Business School assistant professor. “I tried to put my professor face on but, really, I was devastated because my relationship was breaking up, and I realized: I wasn’t living... View Details
Keywords: by Dina Gerdeman
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

individual components themselves that need redesign. In other words, to some extent the first try will be wrong, and the organization designing a complex system needs to design, test, and improve the system in a way that allows iterative... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

expert who has studied advertising for forty years, believes the future of Internet advertising depends on improvements in technology. "We won't really understand the full potential of Internet advertising until broadband service... View Details
Keywords: by Susan Young
  • 01 Dec 2023
  • News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books The World’s Littlest Book on Climate: Ten Facts in Ten Minutes About CO2 By Mike Nelson, Pieter Tans, and Michael Banks (MBA 1983) Independently Published In this updated edition of the world’s smallest book on the world’s biggest... View Details
Keywords: podcasts
  • 09 Mar 2009
  • Research & Ideas

How to Revive Health-Care Innovation

fundamental question: How do we make health care affordable? Most disruptions have three enablers: a simplifying technology, a business model innovation, and a disruptive value network. The technological enabler transforms a technological... View Details
Keywords: by Clayton M. Christensen, Jerome H. Grossman, M.D. M.D. & Jason Hwang; Health
  • Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

Strategy for Health Care... Strategy for Health Care Delivery November 5th - 8th, 2023 Executive Education Course Learn More Summary When you improve value, everyone wins—your patients, your organization, and the global health care... View Details
  • November 2001 (Revised September 2007)
  • Case

Children's Hospital and Clinics (A)

By: Amy C. Edmondson, Michael Roberto and Anita L. Tucker
Describes the major phases of an initiative designed to transform the organization and enhance patient safety. Raises interesting questions about how to encourage candid discussion about failures while continuing to hold people accountable for their performance. View Details
Keywords: Health Care and Treatment; Leading Change; Business Processes; Organizational Change and Adaptation; Organizational Culture; Performance Improvement; Safety; Health Industry
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Edmondson, Amy C., Michael Roberto, and Anita L. Tucker. "Children's Hospital and Clinics (A)." Harvard Business School Case 302-050, November 2001. (Revised September 2007.)
  • Article

Creating Value Together

By: Maxim Sytch and Ranjay Gulati
Conventional wisdom suggests that companies should avoid growing dependent on their business partners. If one company, the thinking goes, grows too dependent on a counterpart by getting the entire input for a particular activity from it and is not able to switch... View Details
Keywords: Supply Chain Management; Performance Improvement; Partners and Partnerships; Power and Influence; Value Creation
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Sytch, Maxim, and Ranjay Gulati. "Creating Value Together." Business Intelligence. MIT Sloan Management Review 50, no. 1 (Fall 2008): 12–13.
  • 19 Nov 2021
  • Blog Post

Alumni Spotlight: Career Advice from Alums Working in Climate

This year the theme of Climate Week is highlighting what businesses and governments can do to meet their climate targets. In that spirit, we have reached out to recent HBS alums working in the climate space and asked them the following,... View Details
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

Harvard Business School Professor Regina Herzlinger. “This is not a field for mile-wide, inch-deep managers” On October 4-5, Herzlinger, the Nancy R. McPherson Professor of Business Administration, hosted... View Details
Keywords: by Paul Guttry; Health; Education
  • 30 Mar 2003
  • Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

collected describes the needs not only of ultimate customers but also of intermediaries such as retailers and wholesalers. Q: What is the most important take-away? What can business leaders start doing now to View Details
Keywords: by Manda Mahoney
  • 31 Jul 2007
  • First Look

First Look: July 31, 2007

search processes that shape networks, cognition, and capabilities. Download the paper: http://www.hbs.edu/research/pdf/07-106.pdf   Cases & Course MaterialsBanca Regional Andino: Facing the Globalization of Microfinance Harvard View Details
Keywords: Martha Lagace
  • 05 May 2016
  • Blog Post

Being a Student Mom at HBS

When I started my MBA, in August 2014, my son Francesco was 3 months old. When I started my last semester at HBS in my second (EC) year, my daughter Giulia Maria was 1 month old. It’s perhaps unsurprising that the topic of motherhood at View Details
  • 17 Apr 2013
  • Research Event

Conference Challenges Gender Conventions

A recent conference at Harvard Business School addressed the on-the-ground reality of women leaders 50 years after the first women were admitted to the School's two-year MBA Program. And the reality is that women leaders are stuck—for... View Details
Keywords: by Maggie Starvish
  • 04 Apr 2018
  • Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
Keywords: by John Macomber; Construction; Green Technology
  • 12 Jul 2004
  • Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

becomes the engine of progress and reform. Improvement feeds on itself. For that process to begin, however, the locus of competition has to shift from "Who pays?" to "Who provides the best value?" Getting there will... View Details
Keywords: by Michael E. Porter; Health
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