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  • All HBS Web  (6,802)
    • People  (1)
    • News  (2,519)
    • Research  (3,711)
    • Events  (51)
    • Multimedia  (75)
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  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

“be skeptical. In this case it was cross-selling retail products.” Outliers in competitive industries raise a red flag, he wrote. A number of causes for the alleged fraudulent behavior at Wells Fargo were put forth. They included poor... View Details
Keywords: by James Heskett; Banking

    Robert Simons

    Robert Simons is a Baker Foundation Professor at Harvard Business School. For over 35 years, Simons has taught accounting, management control, and strategy execution courses in both the Harvard MBA and Executive Education Programs. For 2024/25, he is teaching a... View Details

    • 19 Dec 2022
    • Research & Ideas

    What Motivates People to Give Generously—and Why We Sometimes Don't

    surprisingly difficult. Much later, in the second year of her PhD program, she discovered the field of behavioral economics and folded her non-academic interests into her research. For his part, Zlatev arrived at his PhD in business... View Details
    Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
    • Article

    Physical and Situational Inequality on Airplanes Predict Air Rage

    By: K. A. DeCelles and Michael I. Norton
    We posit that the modern airplane is a social microcosm of class-based society, and that the increasing incidence of “air rage” can be understood through the lens of inequality. Research on inequality typically examines the effects of relatively fixed, macrostructural... View Details
    Keywords: Physical Inequality; Equality and Inequality; Behavior; Air Transportation; Situation or Environment
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    DeCelles, K. A., and Michael I. Norton. "Physical and Situational Inequality on Airplanes Predict Air Rage." Proceedings of the National Academy of Sciences 113, no. 20 (May 17, 2016): 5588–5591.
    • 12 May 2021
    • News

    The Hard Truth About Being a CEO

    • December 2019
    • Article

    Brokers and Order Flow Leakage: Evidence from Fire Sales

    By: Andrea Barbon, Marco Di Maggio, Francesco Franzoni and Augustin Landier
    Using trade-level data, we study whether brokers play a role in spreading order flow information. We focus on large portfolio liquidations, which result in temporary drops in stock prices, and identify the brokers that intermediate these trades. We show that these... View Details
    Keywords: Predatory Trading; Back Running; Fire Sales; Brokers; Stocks; Price; Information; Knowledge Dissemination; Ethics
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    Barbon, Andrea, Marco Di Maggio, Francesco Franzoni, and Augustin Landier. "Brokers and Order Flow Leakage: Evidence from Fire Sales." Journal of Finance 74, no. 6 (December 2019): 2707–2749. (LEAD ARTICLE.)
    • April 2015
    • Article

    Money Creation and the Shadow Banking System

    By: Adi Sunderam
    Many explanations for the rapid growth of the shadow banking system in the mid-2000s focus on money demand. This paper asks whether the short-term liabilities of the shadow banking system behave like money. We first present a simple model where households demand money... View Details
    Keywords: Financial Instruments; Banks and Banking
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    Sunderam, Adi. "Money Creation and the Shadow Banking System." Review of Financial Studies 28, no. 4 (April 2015): 939–977.
    • Article

    Employee Selection as a Control System

    By: Dennis Campbell
    Theories from the economics, management control, and organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study... View Details
    Keywords: Management Systems; Governance Controls; Employees; Selection and Staffing; Motivation and Incentives; Decision Making; Business Model
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    Campbell, Dennis. "Employee Selection as a Control System." Journal of Accounting Research 50, no. 4 (September 2012): 931–966.
    • Article

    Race/Ethnicity and Patient Confidence to Self-manage Cardiovascular Disease

    BACKGROUND: Minority populations bear a disproportionate burden of chronic disease, due to higher disease prevalence and greater morbidity and mortality. Recent research has shown that several factors, including confidence to self-manage care, are associated... View Details

    Keywords: Ethnicity; Race; Health Disorders; Health Care and Treatment; Health Industry
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    Blustein, Jan, Melissa Valentine, Holly Mead, and Marsha Regenstein. "Race/Ethnicity and Patient Confidence to Self-manage Cardiovascular Disease." Medical Care 46, no. 9 (September 2008).
    • 01 Jan 2014
    • News

    IDEO’s Culture of Helping

    • June 2001
    • Teaching Note

    Coordinating + Managing Supply Chains: Course Overview Note TN

    By: Ananth Raman
    Describes the MBA elective course on supply chain management at HBS. Coordinating and Managing Supply Chains focuses on the managerial aspects of supply chains. Acquaints students with practical issues in a variety of supply chains and then identifies barriers to, and... View Details
    Keywords: Finance; Framework; Knowledge Use and Leverage; Management Practices and Processes; Managerial Roles; Marketing; Supply Chain Management; Performance Improvement; Planning; Behavior; Integration
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    Raman, Ananth. "Coordinating + Managing Supply Chains: Course Overview Note TN." Harvard Business School Teaching Note 601-159, June 2001.
    • Web

    Community Values | About

    today includes a wide range of courses that deal with the issues of ethics and leadership. For example, Leadership and Corporate Accountability is an interdisciplinary course that draws on economics, law, psychology, and organizational View Details
    • April 2019
    • Article

    Score Blending: How Scale Response Grouping Biases Perceived Standing

    By: Ryan Hauser and Norbert Schwarz
    Numerical values—from test scores to credit scores—inform us of our relative standing and can shape our decisions. The values are usually presented in a continuous format (which places scores on a single line) or a grouped format (which separates scores into several... View Details
    Keywords: Decision-making; Scale; Decision Making; Perception
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    Hauser, Ryan, and Norbert Schwarz. "Score Blending: How Scale Response Grouping Biases Perceived Standing." Journal of Behavioral Decision Making 32, no. 2 (April 2019): 194–202.
    • Article

    Choosing Between Lotteries: Remarkable Coordination Without Communication

    By: Yoella Bereby-Meyer, Simone Moran, Brit Grosskopf and Dolly Chugh
    The current research examines tacit coordination behavior in a lottery selection task. Two hundred participants in each of three experiments and 100 in a fourth choose to participate in one of two lotteries, where one lottery has a larger prize than the other.... View Details
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    Bereby-Meyer, Yoella, Simone Moran, Brit Grosskopf, and Dolly Chugh. "Choosing Between Lotteries: Remarkable Coordination Without Communication." Journal of Behavioral Decision Making 26, no. 4 (October 2013): 338–347.
    • 07 Feb 2020
    • News

    Women less inclined to self-promote than men, even for a job

    • August 2021 (Revised September 2022)
    • Case

    Patch Technology: Making It Easy to Do the Right Thing

    By: Tomomichi Amano, Robert J. Dolan and Carol Zhang
    In 2021, the growing threat of climate change pushed companies around the world to understand that significant behavioral change was necessary. While many recognized that decreasing emissions was critical, more sophisticated players such as Microsoft began to recognize... View Details
    Keywords: Environmental Management; Marketing; Digital Platforms; Climate Change
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    Amano, Tomomichi, Robert J. Dolan, and Carol Zhang. "Patch Technology: Making It Easy to Do the Right Thing." Harvard Business School Case 522-037, August 2021. (Revised September 2022.)
    • February 2013
    • Article

    Exceptional Boards: Environmental Experience and Positive Deviance from Institutional Norms

    By: Judith Walls and Andrew J. Hoffman
    This paper explores the phenomenon of positive organizational deviance from institutional norms by establishing practices that protect or enhance the natural environment. Seeking to explain why some organizations practice positive environmental deviance while others do... View Details
    Keywords: Corporate Social Responsibility and Impact; Networks; Organizational Culture; Governing and Advisory Boards; Environmental Management
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    Walls, Judith, and Andrew J. Hoffman. "Exceptional Boards: Environmental Experience and Positive Deviance from Institutional Norms." Special Issue on Greening Organizational Behavior. Journal of Organizational Behavior 34, no. 2 (February 2013): 253–271.
    • 2023
    • Article

    Evaluating Explainability for Graph Neural Networks

    By: Chirag Agarwal, Owen Queen, Himabindu Lakkaraju and Marinka Zitnik
    As explanations are increasingly used to understand the behavior of graph neural networks (GNNs), evaluating the quality and reliability of GNN explanations is crucial. However, assessing the quality of GNN explanations is challenging as existing graph datasets have no... View Details
    Keywords: Analytics and Data Science
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    Agarwal, Chirag, Owen Queen, Himabindu Lakkaraju, and Marinka Zitnik. "Evaluating Explainability for Graph Neural Networks." Art. 114. Scientific Data 10 (2023).
    • Web

    HBS - The year in Review

    experienced colleagues. Assistant Professors Anjali M. Bhatt Organizational Behavior Julian De Freitas Marketing Summer R. Jackson Organizational Behavior Jung Koo Kang Accounting & Management Rebecca A.... View Details
    • 04 Oct 2010
    • Research & Ideas

    Introverts: The Best Leaders for Proactive Employees

    five-point scale, the respondents rated themselves on adjectives such as "reserved," "introverted," "talkative," and "bold." The employees rated their teams' general work behaviors on items such as... View Details
    Keywords: by Carmen Nobel
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