professional service firms - Publications - Faculty & Research

02 Jun 2009
First Look

First Look: June 2, 2009

this should be is a puzzle, since when firms are doing well they have all the resources (financial, physical, and intellectual) to continue to be successful. Yet the evidence is that most organizations fail. Drawing on recent advances in... View Details

Keywords: Martha Lagace

April 2002
Case

Pallotta TeamWorks

By: Allen S. Grossman and Elizabeth Kind

Pallotta Team Works is a for-profit, privately owned company that produces multiday fundraising events for nonprofit organizations. Dan Pallotta, the 40-year-old CEO, founded the enterprise in 1992. The company has grown rapidly, having raised over $200 million for... View Details

Keywords: For-Profit Firms; Business Model; Nonprofit Organizations; Philanthropy and Charitable Giving; Social Marketing; Marketing Strategy; Service Industry; Service Industry; United States

Citation

Educators

Purchase

11 Apr 2011
Lessons from the Classroom

Teaching a ‘Lean Startup’ Strategy

course, Eisenmann teaches cases on cloud storage company Dropbox and the social search service Aardvark. Both firms' founders were early practitioners of the lean startup method. The Dropbox team initially announced a bare-bones version... View Details

Keywords: by Carmen Nobel; Technology; Computer

01 Jun 2002
News

Up to the Challenge: Demola Gbadegesin - In the Right Direction

held a memorial service for his grandmother. Since then, several members of his family have been considering returning home. “A lot of people involved in the pro-democracy movement have moved back and are making positive changes,” he... View Details

Keywords: Susan Young; democracy; family; technology; Architectural, Engineering, and Related Services; Architectural, Engineering, and Related Services; Architectural, Engineering, and Related Services

February 2022 (Revised November 2022)
Case

Fondeadora

By: Álvaro Rodríguez Arregui and Mitchell Weiss

Norman Müller and René Serrano, cofounders of Fondeadora, a Mexican “neobank,” had lined up a $12.5 million in Series A funding round in 2020 only to run into a major obstacle: The lead investor was Gradient Ventures, a venture firm launched by Alphabet, Inc., and... View Details

Keywords: Fundraising; Entrepreneurship; Venture Capital; Financial Institutions; Business Startups; Government Legislation; Governing Rules, Regulations, and Reforms; Financial Strategy; Financial Services Industry; Mexico City; Latin America

Citation

Educators

Purchase

2014
Chapter

Payout Policy

By: Joan Farre-Mensa, Roni Michaely and Martin Schmalz

We survey the literature on payout policy, with a particular emphasis on developments in the last two decades. Of the traditional motives of why firms pay out (agency, signaling, and taxes), the cross-sectional empirical evidence is most persuasive in favor of agency... View Details

Keywords: Finance; Investment; Financial Services Industry

Citation

SSRN

Find at Harvard

Web

Technology & Operations Management Awards & Honors - Faculty & Research

C. Edmondson : Awarded the 2024 Medal for Distinguished Service by the Teachers College at Columbia University. Kris Johnson Ferreira : "Warnings and Endorsements: Improving Human-AI Collaboration Under Covariate Shift" with Matthew... View Details

04 Mar 2019
What Do You Think?

What’s the Antidote to Surveillance Capitalism?

provided by us willingly.” George Yurieff put it this way: “If you are concerned about your privacy and want to somehow protect yourself to some extent, start paying for services which you want to use stop posting (send directly to your... View Details

Keywords: by James Heskett; Advertising; Consumer Products

Web

General Management Awards & Honors - Faculty & Research

Outstanding Service to the HBS Community. Hubert Joly : Included on the 2023 Thinkers50 list—a list of the world's most influential management thinkers. Rosabeth M. Kanter : Winner of the 2023 Case Centre Award in the Strategy and General... View Details

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

Frances X. Frei, UPS Foundation Professor of Service Management. Too often, people are advised or feel pressured to bury the special or quirky aspects of their personalities, recalibrate their speaking or personal styles, or think twice... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

Web

Loeb House | About

banking and brokerage firm Carl M. Loeb & Company, later called Loeb, Rhoades & Co., where John Loeb served as a senior partner from 1955 to 1977. He was widely regarded as a leader in the investment community and as a philanthropist who... View Details

31 Jul 2017
HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

processes and procedures work, dealing with problematic financial accounting, and facing the possibility of deteriorating service as the patriarch pulls away. “This is much harder than anything I find in my big-company cases, and it’s all... View Details

Keywords: by Julia Hanna; Food & Beverage

Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

with health care partners Increase operational efficiencies: Match clinical resources to clinical processes and improve resource utilization Optimize costs over the full cycle of care Manage reimbursement and payment challenges Expand your personal and View Details

01 Dec 2022
News

Future Vision

out of poverty, providing products and services that have improved people’s standards of living, and creating fulfilling jobs and careers. But the challenges facing the world today require business to do even more—to address persistent... View Details

Keywords: Brian Kenny; Educational Support Services; Educational Support Services

31 Jul 2018
First Look

New Research and Ideas, July 31, 2018

literature on co-located clusters and clusters' linkages, we focus on the impact of lead firms’ strategies on the competitiveness of a pair of “twin” clusters located in Northeast Italy. Our findings suggest that production remains “sticky” when leading View Details

Keywords: Dina Gerdeman

09 Feb 2021
News

Investing in Entrepreneurship

leadership, modesty, and service to business and society,” added Matt Segneri (MBA 2010), who has served as the Bruce and Bridgitt Evans Executive Director of the Harvard Innovation Labs since early 2020. “His support will be instrumental... View Details

Keywords: Susan Young

22 Nov 2016
First Look

November 22, 2016

the complex regulatory environment that governs Indian gaming. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51932 Fall 2016 Manufacturing & Service Operations Management The Impact of Supplier Inventory View Details

Keywords: Sean Silverthorne

07 Apr 2015
News

Warrior Spirit

Astro Arena, Star Sports, and others. Dressed in a sharp dark suit and crisp white shirt, the Thai native, 43, looks the part of impresario, although his favored attire is often jeans and a T-shirt or workout gear. Trained in Muay Thai himself, with 30 View Details

Keywords: Julia Hanna; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services

01 Jun 2023
News

An Engine of Innovation

while others will realize entrepreneurship is not for them. And so, we’ve evolved our mission so that it’s not just about people founding a venture, but also about developing the skill set and mindset for bringing innovative, entrepreneurial thinking to whatever View Details

Keywords: Jennifer Gillespie

February 1997 (Revised April 1997)
Case

Harrington Financial Group

By: Robert C. Merton and Alberto Moel

In early 1997, Harrington Bank, a small Indiana savings and loan (thrift) wondered what its next move should be. Harrington was acquired in 1988 by the principals of Smith Breeden Associates, a money-management and consulting firm specializing in the application of... View Details

Keywords: Banks and Banking; Mergers and Acquisitions; Price; Risk Management; Mortgages; Contracts; Asset Management; Investment; Financial Services Industry

Citation

Educators

Purchase