Skills - Publications - Faculty & Research

TeachingInterests

Managing Human Capital

The Managing Human Capital course has been specifically designed to teach practical skills for the future general manager (not just the human resource practitioner) who seeks to manage both other people and her or his own career with optimal... View Details

Person Page

Press / Media

By: Karim R. Lakhani

Can America Invent Its Way Back?

BusinessWeek, by Michael Mandel, 12 Sept. 2008

Today, researchers are focusing on ways to make those... View Details

01 Dec 2008
News

Lesson from the Fall

the Fifth Circuit Court of Appeals in New Orleans. Lawyers for former CEO Jeffrey Skilling (MBA ’79) argued that his 2006 conviction on nineteen counts of fraud, conspiracy, insider trading, and lying to auditors — along with his 24-year... View Details

Keywords: Malcolm S. Salter; Oil and Gas Extraction; Mining; Electric Power Generation, Transmission, Distribution; Utilities

2017
Other Book

Good Work: The Taylor Review of Modern Working Practices

By: Matthew Taylor, Greg Marsh, Diane Nicol and Paul Broadbent

I was not the only person appointed to the Review. My fellow Review team members, Greg Marsh, Diane Nicol and Paul Broadbent have not only been an important source of ideas and wisdom throughout the process but have led in engaging with key groups of... View Details

Keywords: Future Of Work; Labor Relations; Marketplaces; Employment; Labor and Management Relations; Labor; Markets

Citation

Read Now

11 May 2020
Op-Ed

Immigration Policies Threaten American Competitiveness

It is no secret that immigration has reshaped American innovation. Immigrants are the backbone of America’s most innovative industries, provide a quarter of our patent applications, and are numerous among our science and engineering superstars. Taken from World... View Details

Keywords: by William R. Kerr

01 Dec 2020
What Do You Think?

How Can We Get Companies to Invest More in Low-Wage Workers?

inequality in job training. And yet the latter may account for much of the former. The MIT study forecasts a continuing mismatch between skills needed on the job and training opportunities for those who could provide them. Don’t overlook... View Details

Keywords: by James Heskett

01 Jul 2003
Conference Presentation

Competence and Character

By: Scott Snook

Keywords: Competency and Skills

Citation

July 1982
Exercise

Network Formulation Exercises

By: Roy D. Shapiro

Keywords: Management Skills

Citation

Find at Harvard

November 1981
Background Note

Helping Managers Improve Performance

By: Arthur N. Turner

Keywords: Management Skills

Citation

Find at Harvard

16 Mar 2018
News

Enabling The Pursuit of Entrepreneurial Dreams

AwesomenessTV was sold to NBCUniversal, the timing was right. “I was wearing many hats at the studio — from business development to finance to marketing and operations. I learned a lot on the job, but thought an HBS education would elevate the leadership and managerial... View Details

01 Jun 2018
News

What I Do: Minnie Ingersoll (MBA 2002)

that, not just because it’s the work that we’re doing, but also because I’m able to bring some of my skills from Google to help us run a user-growth campaign to reach people by using some reasonably basic tools of technology.” “A lot of... View Details

Keywords: Dan Morrell; illustrations by Peter and Maria Hoey

08 May 2020
Research & Ideas

We’ve Now Been Asking “What Do You Think?” for 20 Years

This month marks the twentieth anniversary of the beginning of my “What do you think?” column. The Working Knowledge website was the brainchild of a faculty and staff committee organized in 2000 by then Dean Kim Clark to communicate the results of faculty research to a... View Details

Keywords: by James Heskett

01 Jun 1997
News

Go Team!

January cohort students attempt to swish ten free throws as one of many tasks in a "treasure hunt" that took place in February as part of Technology and Operations Management's Project Management module. The hunt involved student teams in a campus-wide search for clues... View Details

March 2021
Teaching Note

Performance Improvement Consulting and Hi-R-Me: Making Sales Calls

By: Frank V. Cespedes

Teaching Note for HBS Case No. 819-043. This case study focuses on concepts, tools, and behaviors relevant to making sales calls along a typical progression with a prospect: from an initial phone call thru more in-depth discovery to a go/no-go meeting. The teaching... View Details

Keywords: Sales Calls; Sales; Competency and Skills

Citation

Purchase

September 2015 (Revised October 2015)
Module Note

FIELD 2: Global Intelligence

By: Anthony J. Mayo, Andy Zelleke, Jill Avery and Stephanie Galloway

Keywords: Globalization; Management Skills

Citation

1998
Chapter

Beyond the Russian Doll Management Model: New Personal Competencies for New Management Roles

By: C. A. Bartlett and S. Ghoshal

Keywords: Competency and Skills; Management Skills; Management Style; Managerial Roles

Citation

1997
Chapter

Core Capabilities

By: D. A. Leonard

Keywords: Competency and Skills

Citation

February 2021
Case

Emma Dench: Leadership and Ancient Rome

By: Francesca Gino and Frances X. Frei

In this multimedia case, classics scholar Emma Dench guides us in understanding leadership insights that can be captured from historical figures and works dating back to Ancient Rome. We learn the language, ideas, and patterns of behavior that are relevant to... View Details

Keywords: Empowerment Leadership; Leadership; History; Management Skills

Citation

Educators

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05 Feb 2009
What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

the ones that scare me." These comments raise the question of how much theory tells us about selecting for harder to measure characteristics such as possible behaviors under fire and motives as opposed to skills and past... View Details

Keywords: by Jim Heskett