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  • All HBS Web  (7,225)
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  • All HBS Web  (7,225)
    • People  (45)
    • News  (2,504)
    • Research  (2,967)
    • Events  (23)
    • Multimedia  (29)
  • Faculty Publications  (717)
← Page 100 of 7,225 Results →
  • 18 Aug 2022
  • Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

people leaving my organization or refusing to return to the office in such high numbers? What is my response, and how are my employees receiving it? At a time when people are getting choosier about where they View Details
Keywords: by Hise Gibson and MaShon Wilson
  • 21 Apr 2010
  • Working Paper Summaries

Why Do Firms Use Non-Linear Incentive Schemes? Experimental Evidence on Sorting and Overconfidence

Keywords: by Ian Larkin & Stephen Leider
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

challenging goals, they must overcome subtle and not-so-subtle challenges of communicating across boundaries. Some boundaries are obvious being in different countries with different time zones, for example. Others are subtle, such as when... View Details
Keywords: by Amy C. Edmondson; Mining
  • 01 Mar 2024
  • News

Game On

It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details
Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 27 Feb 2023
  • Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

work longer. In addition to a decline in overall daily sales, the research shows that lateness and absenteeism correlate to smaller order sizes. Specifically, a 1 percent increase in tardiness corresponds to 1 percent lower sales per... View Details
Keywords: by Ben Rand; Retail
  • 30 Mar 2009
  • Research & Ideas

Professional Networks in China and America

contribution to the team. However, when cognition-based trust is high, people start to believe that they can rely on their teammates to get work done, and actually stop working as hard. By differentiating... View Details
Keywords: by Sean Silverthorne
  • 21 Nov 2022
  • Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

their means, the authors say in their working paper. “Put yourself in the shoes of the consumer,” says Di Maggio, the Ogunlesi Family Associate Professor of Business Administration. “You see something you like, you put it in the shopping... View Details
Keywords: by Rachel Layne; Retail; Financial Services; Technology
  • 21 Aug 2013
  • Research & Ideas

What Went Wrong at J.C. Penney?

trouble. If customers had had more disposable income and felt better about the future, he might have had more time to work things out—three years instead of two. But reality created a different scenario.... View Details
Keywords: by Jim Aisner; Retail
  • 21 May 2008
  • Research & Ideas

Going Negative in Political Advertising

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.This post is drawn from an article that... View Details
Keywords: by John Quelch
  • 17 Jan 2018
  • Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

that CEOs take home versus average employee pay is taking on added importance in 2018, as public companies in the United States are mandated for the first time to disclose pay ratios between the CEO and employees. Harvard Business School... View Details
Keywords: by Dina Gerdeman
  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

Despite calls for making the workplace more equitable, women, particularly Black women, continue to get the short end of the stick at work. Only 6 percent of the top 3,000 companies in the US are led by a woman. In 2022, only two Black... View Details
Keywords: by Pamela Reynolds
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

Her Gender Shades project with Joy Buolamwini found that facial recognition services offered by IBM, Microsoft, and other companies misidentified Black women as much as 35 percent of the time while performing nearly perfectly with white... View Details
Keywords: by Scott Van Voorhis; Technology
  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

shareholders and is a money-making machine,” he says. “But no, a company is a human organization made up of individuals working together in pursuit of a goal.” Leading with purpose and humanity Based on his own track record in... View Details
Keywords: by Michael Blanding; Retail
  • 06 Dec 2022
  • Research & Ideas

Latest Isn’t Always Greatest: Why Product Updates Capture Consumers

scenario in an experiment, most people did indeed choose the longer stick, whereas only 15 percent initially chose the shorter one. However, when the short version was labeled as “newer,” twice as many, about 31 percent, chose it—even... View Details
Keywords: by Michael Blanding; Consumer Products; Retail
  • Web

Generative AI - Alumni

last paragraph should focus on my personal interests in community involvement and how I have dedicated much of my time outside of work to the [focus area]. I have indicated the job description in double... View Details
  • October 2003 (Revised February 2010)
  • Case

The Duke Heart Failure Program

By: Richard M.J. Bohmer and Laura Feldman
Duke University Health System has for the past five years operated a specialized clinic for the management of congestive heart failure, a very common and costly condition in the surrounding community. Nurse practitioners, whose work is guided by highly specified... View Details
Keywords: Health Care and Treatment; Health Disorders; Medical Specialties; Time Management; Service Delivery; Service Operations; Outcome or Result; Health Industry
Citation
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Bohmer, Richard M.J., and Laura Feldman. "The Duke Heart Failure Program." Harvard Business School Case 604-033, October 2003. (Revised February 2010.)
  • Web

Human Relations and Harvard Business School – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

curriculum and research, which embraced applied, empirical-based studies and a multi-disciplinary approach incorporating biology, physics, biochemistry, psychology, sociology, and anthropology. “In Mayo’s time . . . the idea of... View Details
  • 27 May 2014
  • First Look

First Look: May 27

for almost 25 percent of Internet use. Practically overnight, social media seems indispensable to our lives-from friendship and dating to news and business. What makes social media so different from traditional media? Answering that question is the key to making social... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

producers who supply the industry. Equally hit are supply chain partners who move goods across the country. "It’s going to take some time to retool operating models to be able to succeed in this new environment.” Coming into 2020,... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 01 Sep 2023
  • News

Action Plan: In Context

Sara Jane Ho (MBA 2012) knows that many people think of etiquette as outdated, nothing more than “stuffy, stuffy old manners.” She has made a career—and now a Netflix series, Mind Your Manners—out of updating this old-fashioned perspective. “I see etiquette as the... View Details
Keywords: April White; communication; manners; business; entrepreneurship; China; human behavior
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