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Show Results For
- All HBS Web
(2,341)
- People (7)
- News (235)
- Research (1,912)
- Events (1)
- Multimedia (5)
- Faculty Publications (1,550)
- February 2003 (Revised March 2004)
- Case
Store24
By: Susan L. Kulp, V.G. Narayanan and Dennis Campbell
Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy. View Details
Keywords: Business or Company Management; Balanced Scorecard; Performance Evaluation; Strategy; Retail Industry
Kulp, Susan L., V.G. Narayanan, and Dennis Campbell. "Store24." Harvard Business School Case 103-058, February 2003. (Revised March 2004.)
- January 2003 (Revised February 2003)
- Case
Office Depot, Inc.: Business Transformation (B)
By: James L. Heskett, Dan Maher, Daniel F. OBrien, Thomas Watson and Jeffrey F. Rayport
Supplements the (A) case. View Details
Keywords: Retail Industry
Heskett, James L., Dan Maher, Daniel F. OBrien, Thomas Watson, and Jeffrey F. Rayport. "Office Depot, Inc.: Business Transformation (B)." Harvard Business School Case 803-112, January 2003. (Revised February 2003.)
- October 2002 (Revised November 2003)
- Case
Wal-Mart Neighborhood Markets
By: David E. Bell, Jeffrey M. Feiner and Iris T. Li
Wal-Mart has been growing at 15% per year for the last 10 years. Can it keep growing at that rate for the next 10 years? CEO Lee Scott reflects on his strategy for achieving such growth, relying on a combination of supercenters, neighborhood markets, and international... View Details
Keywords: Growth and Development; Leadership; Growth and Development Strategy; Marketing; Strategy; Retail Industry; United States
Bell, David E., Jeffrey M. Feiner, and Iris T. Li. "Wal-Mart Neighborhood Markets." Harvard Business School Case 503-034, October 2002. (Revised November 2003.)
- August 2002 (Revised February 2005)
- Case
Gillette Company (D): Implementing Change
How a strategic change agenda is implemented depends on leaders below the top in every function and geographic region translating the agenda into actions. But those actions do not always unfold as planned. This case examines the first 16 months of a turnaround from the... View Details
Keywords: Business History; Competitive Strategy; Strategic Planning; Change Management; Organizational Design; Organizational Culture; Organizational Change and Adaptation; Behavior; Leading Change; Retail Industry
Kanter, Rosabeth M. "Gillette Company (D): Implementing Change." Harvard Business School Case 303-035, August 2002. (Revised February 2005.)
- February 2001 (Revised November 2009)
- Case
Amazon.com (C)
At the end of 1998, Amazon.com founder and CEO Jeff Bezos ponders the next moves for his company. Having secured the leadership position as the leading online book seller in the United States, Amazon.com has now moved into the product categories of CDs and videos by... View Details
Keywords: Expansion; Internet and the Web; Business Growth and Maturation; Books; Growth and Development Strategy; Retail Industry; Germany; United Kingdom; United States
Rayport, Jeffrey F., and Dickson Louie. "Amazon.com (C)." Harvard Business School Case 901-021, February 2001. (Revised November 2009.)
- February 2001
- Teaching Note
BizRate.com
By: Youngme E. Moon
Teaching Note for (9-501-024). View Details
Keywords: Retail Industry
- November 1997 (Revised May 2002)
- Case
Sears, Roebuck and Company (A): Turnaround
The CEO of Sears faces issues involving the company's recent turnaround and ongoing transformation, including change management and the use of leading (U.S. lagging) indicators or measures. View Details
Hallowell, Roger H. "Sears, Roebuck and Company (A): Turnaround." Harvard Business School Case 898-007, November 1997. (Revised May 2002.)
- March 1997 (Revised April 2011)
- Case
Gillette Singapore: Managing Global Business Integration on the Ground (A)
By: Rosabeth M. Kanter and Thomas Dretler
The general manager of Gillette Singapore faces issues of managing change during the company's global integration with Parker Pen. View Details
Keywords: Mergers and Acquisitions; Change Management; Multinational Firms and Management; Integration; Retail Industry; Singapore
Kanter, Rosabeth M., and Thomas Dretler. "Gillette Singapore: Managing Global Business Integration on the Ground (A)." Harvard Business School Case 897-102, March 1997. (Revised April 2011.)
- June 1995 (Revised July 1995)
- Case
Wal-Mart in East Asia
By: David B. Yoffie and Richard Seet
Discusses Wal-Mart's entry strategy in East Asia, specifically Singapore, Japan, Hong Kong, and China. View Details
Keywords: Market Entry and Exit; Trade; Expansion; Retail Industry; East Asia; Singapore; Japan; Hong Kong; China
Yoffie, David B., and Richard Seet. "Wal-Mart in East Asia." Harvard Business School Case 795-188, June 1995. (Revised July 1995.)
- May 1999 (Revised August 1999)
- Case
Victory Supermarkets: Expansion Strategy?
By: David E. Bell and Ann Leamon
Jay DiGeronimo, president of a 16-store supermarket chain, is trying to decide the timing and method for expanding his chain. The family-owned company could continue in a maintenance mode, with each family member running one store. It could expand slowly using a new... View Details
Keywords: Budgets and Budgeting; Cost vs Benefits; Trade; Investment; Market Entry and Exit; Supply Chain Management; Private Ownership; Competition; Expansion; Retail Industry
Bell, David E., and Ann Leamon. "Victory Supermarkets: Expansion Strategy?" Harvard Business School Case 599-054, May 1999. (Revised August 1999.)
- October 1993 (Revised March 1995)
- Teaching Note
CUC International: Shoppers Advantage TN
By: David E. Bell
Keywords: Retail Industry
- November 1993 (Revised March 1995)
- Case
Marsh Supermarkets, Inc. (A): The Marsh Super Study
In response to recent trends in grocery retailing, Marsh Supermarkets has completed an intensive 65-week study of the activity at 5 superstores in the midwest United States. The study tracked the sales, profits, space, and promotion dynamics of the entire store: dry... View Details
Burke, Raymond R. "Marsh Supermarkets, Inc. (A): The Marsh Super Study." Harvard Business School Case 594-042, November 1993. (Revised March 1995.)
- July 1993 (Revised September 1993)
- Case
Duncan Department Stores
By: Walter J. Salmon and Gwendolyn K. Ortmeyer
Keywords: Retail Industry
Salmon, Walter J., and Gwendolyn K. Ortmeyer. "Duncan Department Stores." Harvard Business School Case 594-012, July 1993. (Revised September 1993.)
- April 1993 (Revised June 1995)
- Teaching Note
Staples, Inc. TN
By: David E. Bell
Teaching Note for (9-593-034). View Details
Keywords: Retail Industry
- October 1992
- Case
Dillard's Department Stores
By: Gwendolyn K. Ortmeyer and Walter J. Salmon
Keywords: Retail Industry
Ortmeyer, Gwendolyn K., and Walter J. Salmon. "Dillard's Department Stores." Harvard Business School Case 593-040, October 1992.
- December 1980 (Revised October 1993)
- Case
National Expansion at Neiman Marcus
By: Robert G. Eccles Jr.
Eccles, Robert G., Jr. "National Expansion at Neiman Marcus." Harvard Business School Case 481-070, December 1980. (Revised October 1993.)
- February 1996
- Teaching Note
ToyWorld: Information Technology Planning TN
Teaching Note for (9-195-262). View Details
Keywords: Retail Industry
- November 1988 (Revised June 1991)
- Case
Lyndon Mall
By: William J. Poorvu and Katherine Sweetman
Keywords: Retail Industry
Poorvu, William J., and Katherine Sweetman. "Lyndon Mall." Harvard Business School Case 389-065, November 1988. (Revised June 1991.)
- November 1988 (Revised August 1989)
- Case
Lucky Stores (D)
Keywords: Retail Industry
Kanter, Rosabeth M. "Lucky Stores (D)." Harvard Business School Case 389-053, November 1988. (Revised August 1989.)
- November 1988 (Revised August 1989)
- Case
Lucky Stores (B)
Keywords: Retail Industry
Kanter, Rosabeth M. "Lucky Stores (B)." Harvard Business School Case 389-051, November 1988. (Revised August 1989.)