Retail Government Services - Publications - Faculty & Research

01 Mar 2012
News

Capitalism’s New Agenda

degradation; failure of the rule of law; failures of education and public health; state capitalism; radical movements and terrorism; and pandemics. But the business leaders were also disturbed by an 11th disrupter: the inadequacy of existing View Details

Keywords: Joseph L. Bower, Herman B. Leonard, and Lynn S. Paine; social activism; Occupy Wallstreet; Corporate Services; Corporate Services

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Partners - Managing the Future of Work

professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more... View Details

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5.2 Use of Harvard Name & Logo | MBA

5.2 Use of Harvard Name & Logo Brand & Style Guidelines The Harvard Business School name and shield are trademarks and their use is governed by explicit rules and guidelines. All members of the community must respect and maintain the... View Details

15 Oct 2013
First Look

First Look: October 15

governments holding a non-permanent seat on the United Nations Security Council or an Executive Directorship at the World Bank-are no more likely, on average, to get a negative quality rating than other projects. When aid is given to... View Details

Keywords: Sean Silverthorne

06 Mar 2006
What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

Google ended its service to China, China would respond by creating its own version of Google." Jack Carpenter advised, "If an organization is serious about doing business in China, it must 'ride out' all View Details

Keywords: by James Heskett; Technology

05 Jul 2006
Research & Ideas

Reinventing the Dowdy Savings Bond

services to the poor, with particular attention to their need to build assets. He is the founder and chairman of D2D Fund, Inc., a nonprofit that attempts to turn these ideas into practice through businesses and View Details

Keywords: by Julia Hanna; Financial Services; Financial Services

01 Mar 2014
News

Case Study: Gazelle's New Predators

Brightstar and Encore, which act as trade-in white labels for large retail chains and mobile carriers. Sure, these competitors lack Gazelle's brand in the eyes of consumers and Gazelle's website has a great NPS score, but I worry that... View Details

Keywords: ecommerce; Kathy Korman Frey; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services

02 Jan 2001
Research & Ideas

Can Japan Compete? [Part One]

the authors came to believe, government had inflicted detrimental effects not only on industry but also on the Japanese economy as a whole. Their new book Can Japan Compete? is the result of years of research by Porter, the author of... View Details

Keywords: by Martha Lagace & Hilah Geer

28 Apr 2021
News

Michael Collins, ‘Third Man’ of the Moon Landing, Dies at 90

about the importance of collaboration in service of great goals. From his vantage point high above the Earth, he reminded us of the fragility of our own planet, and called on us to care for it like the treasure it is.” READ MORE View Details

Keywords: Government; Government

08 Feb 2016
Research & Ideas

The Civic Benefits of Google Street View and Yelp

Even as citizens generate more data than ever before, most cities haven’t taken full advantage of that information flow to improve services and become more efficient. “Historically, cities have been moving in analog, trying to measure... View Details

Keywords: by Michael Blanding; Consumer Products

24 Jul 2018
First Look

New Research and Ideas, July 24, 2018

contest. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54708 June 2018 Management Science Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged By: Lee, Clarence, Elie Ofek, and Thomas Steenburgh Abstract—We study... View Details

Keywords: Dina Gerdeman

July 1999 (Revised October 2001)
Case

Quickturn Design Systems, Inc. (D)

By: Jay W. Lorsch and Katharina Pick

Supplements the (A) case. View Details

Keywords: Patents; Governing and Advisory Boards; Behavior; Lawsuits and Litigation; Organizations; Acquisition; Corporate Governance; Service Industry

Citation

Find at Harvard

30 Jan 2017
Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

financials and engage with corporate management. “But when [index funds] become the largest shareholders, they need to take a stand,” he says. And for the first time, this appears to be happening. Large index funds such as BlackRock and Vanguard have become aware that... View Details

Keywords: by Michael Blanding; Financial Services

07 Jan 2025
Blog Post

Revolutionizing Wellness: Kate Twist (MBA 2008) Shapes the Future of Consumer Health Brands

consumer retail clients, including luxury retail brands like Oscar de la Renta, BCBG, and Badgley Mishka. During this time, Twist found that she was a “marketer at heart” and entered HBS with a plan to... View Details

01 Mar 2010
News

Alumni Books

Saturday Evening Post, Sports Illustrated, and other publications to his realistic paintings of all the major game fish in their natural habitats. Rules Are Not Enough: The Art of Good Governance in the Real World by Rupert Merson (PMD... View Details

Keywords: Educational Services; Educational Services; Educational Services; Educational Services; Educational Services

01 Mar 2008
News

“A National System of Income Supplementation”

Richard America’s analysis of the crippling legacy of racial discrimination in the United States was underscored by a study released last summer. In the wake of a spate of riots in urban America in the 1960s, a federal government... View Details

Keywords: Educational Support Services; Educational Support Services

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Thomas Stemberg | Baker Library

office supplies, where customers wheeled their own carts through aisles of discounted office offerings from faxes and computer printers to pens and paper products, and, yes, staples. Staples launched in 1986 and not only created but also became the leader in its... View Details

17 Dec 2018
Blog Post

Thinking of Joining a Board? Christiana Smith Shi (MBA 1986) Shares Her Experience

San Francisco after graduation, and stayed there for 24 years, retiring as a senior partner in 2010. Along the way I had my son, Tim, who is about to graduate from HBS himself. After McKinsey, I joined Nike in Portland, Oregon, and had the joy of running global View Details

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

occupation or possession by grant/gift, and tributary or chieftaincy. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54766 Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging... View Details