Professional Services Firms - Publications - Faculty & Research

17 May 2011
First Look

First Look: May 17

that estimate the amount of money "left on the table" by stronger founders who agree to an equal split. We estimate that the value at stake is approximately 10% of the firm equity, 25% of the average founder stake, or $450K in... View Details

Keywords: Sean Silverthorne

Web

Dillon House | About

investment bank. Dillon joined the Wall Street bond brokerage firm William A. Read & Company in 1912. Following William Read’s death in 1916, Dillon bought a majority interest in the firm; the company’s name was changed to Dillon, Read &... View Details

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

Frances X. Frei, UPS Foundation Professor of Service Management. Too often, people are advised or feel pressured to bury the special or quirky aspects of their personalities, recalibrate their speaking or personal styles, or think twice... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

rules and the cram down option, making it more likely that the plan will be passed. Last year, the technology firm Sungard Availability Services completed a pre-negotiated bankruptcy in just 19 hours,... View Details

Keywords: by Dina Gerdeman; Financial Services; Financial Services

09 Dec 2002
Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

fundamental changes to the way accounting firms and their clients operate. If we are really going to restore trust in the U.S. system of auditing, we will need to go well beyond the provisions of the Sarbanes-Oxley Act. We will need to... View Details

Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Financial Services; Financial Services

31 Jul 2018
First Look

New Research and Ideas, July 31, 2018

literature on co-located clusters and clusters' linkages, we focus on the impact of lead firms’ strategies on the competitiveness of a pair of “twin” clusters located in Northeast Italy. Our findings suggest that production remains “sticky” when leading View Details

Keywords: Dina Gerdeman

07 Apr 2015
News

Warrior Spirit

Astro Arena, Star Sports, and others. Dressed in a sharp dark suit and crisp white shirt, the Thai native, 43, looks the part of impresario, although his favored attire is often jeans and a T-shirt or workout gear. Trained in Muay Thai himself, with 30 View Details

Keywords: Julia Hanna; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services

November 2009
Supplement

Managing a Global Team: Greg James at Sun Microsystems, Inc. (B)

By: Tsedal Neeley

This case updates students on the steps Greg James took to solve the problems that instigated the crisis documented in “Managing a Global Team: Greg James at Sun Microsystems, Inc. (A).” We find out how James solves the process problems involved in his team's breakdown... View Details

Keywords: Customer Satisfaction; Globalized Firms and Management; Crisis Management; Service Delivery; Business Processes; Performance Productivity; Groups and Teams; Technology Industry

Citation

Purchase

24 Jan 2012
First Look

First Look: Jan. 24

We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management... View Details

Keywords: Sean Silverthorne

20 Aug 2014
Research & Ideas

Why the ALS Ice Bucket Challenge is a Social Media Blockbuster

In 2009, technology researchers at Forrester published a report entitled We Are All Media Companies Now, that looked at how publishing firms were dealing with the shift from a distribution paradigm to one based on consumption. By 2014,... View Details

Keywords: by John Deighton

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

police, telling these kids what to do.” That observation led to another insight: Tutors, charged with pushing behavioral standards associated with a college-bound, middle-class, professional culture, were questioning their role in the... View Details

Keywords: by Julia Hanna

06 Apr 2010
First Look

First Look: April 6

Khaire Publication: Business History Review (forthcoming) Abstract Identity is an important resource for firms, since it is a critical precursor of an important strategic resource—legitimacy. However, identities of new firms in new... View Details

Keywords: Martha Lagace

04 Jun 2001
What Do You Think?

What’s the Future of the Subscription Model?

arrangement under which it charged a royalty for equipment usage, as I mentioned in an earlier column "Can You Hard-Wire Performance?" in this series. The model is so attractive that a number of "industrial" firms are... View Details

Keywords: by James Heskett

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

Wal-Mart's and Microsoft's dominance in modern business has been attributed to any number of factors, ranging from the vision and drive of their founders to the companies' aggressive competitive practices. But the performance of these two very different View Details

Keywords: by Marco Iansiti & Roy Levien

16 May 2000
Research & Ideas

The Simple Economics of Open Source

projects. Their strategies for capturing some of this energy usually fall into one of two strategies, say Lerner and Tirole. In what they call the "reactive" strategy, commercial firms try to bundle paid View Details

Keywords: by Martha Lagace; Technology

16 Aug 2018
News

Working with a Giver’s Spirit

Philippine tech incubator behind a number of remarkable companies, including Ayannah, which uses social media and mobile platforms to provide digital commerce and payment services to the world’s unbanked; PawnHero, an online pawnshop that... View Details

Keywords: Constantine von Hoffman

Profile

Peter Gumulia

leadership muscle. He turned to HBS, “not necessarily to shift careers, but to make room for personal and professional exploration. I had a busy five to six years in which I didn’t have the head space to step back and ask myself: What... View Details

10 May 2016
First Look

May 10, 2016

last decade has seen a sharp rise in patent litigation in the U.S., with 2015 having one of the highest patent lawsuit counts on record. In theory, this could be a consequence of growth in the commercialization of technology and innovation—patent lawsuits increase as... View Details

Keywords: Carmen Nobel

2018
Working Paper

Sustainability and Green Business in Latin America During Globalization Waves

By: Geoffrey Jones

This working paper examines the impact of modern business enterprise on the natural environment of Latin America during the globalization waves between the 19th century and the present day. It argues that although global capitalism created much wealth for the region,... View Details

Keywords: Globalization; Natural Environment; Outcome or Result; Business History; Pollutants; Environmental Sustainability; Green Technology Industry; Beauty and Cosmetics Industry; Tourism Industry; Latin America

Citation

SSRN

Read Now

January 2009 (Revised July 2010)
Case

iZumi

By: Robert F. Higgins, Jacob Ian Broder-Fingert, Eliot Sherman and Sidhartha Palani

Presents the issues faced while building an innovative company in an emerging space with new intellectual property from the perspective of a venture capitalist. Beth Seidenberg, a partner at the venture capital firm Kleiner Perkins Caufield & Byers (KPCB), had helped... View Details