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  • All HBS Web  (2,961)
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  • All HBS Web  (2,961)
    • People  (3)
    • News  (559)
    • Research  (2,070)
    • Events  (4)
    • Multimedia  (24)
  • Faculty Publications  (1,391)
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  • Web

Turnarounds and Transformation - Course Catalog

transformation. Secondly, it would be important for investors dealing with distressed organizations needing restructuring or significant performance improvement. Finally, it will be of value to those who expect to support or interface... View Details
  • March 1996 (Revised February 1997)
  • Case

Change Agent Program at Siemens Nixdorf, The

By: Rosabeth M. Kanter, John F. McGuire and Afroze A Mohammed
To change its culture, the German computer giant Siemens Nixdorf Information Systems launched a program to train 21 "change agents" who would lead entrepreneurial projects designed to get results and to serve as models of a new style. View Details
Keywords: Change Management; Organizational Culture; Training; Leadership Development; Programs; Human Resources; Corporate Entrepreneurship; Business Model; Computer Industry; Germany
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Kanter, Rosabeth M., John F. McGuire, and Afroze A Mohammed. "Change Agent Program at Siemens Nixdorf, The." Harvard Business School Case 396-203, March 1996. (Revised February 1997.)
  • 24 Sep 2015
  • Blog Post

Why We Recruit: Draper Richards Kaplan Foundation

Nancy Huang (HBS ’96), Director of Outreach, Draper Richards Kaplan Foundation Describe your organization in three to five sentences. The Draper Richards Kaplan Foundation is a global venture philanthropy firm supporting early stage, high... View Details
Keywords: Nonprofit / Government
  • 20 Mar 2025
  • Blog Post

IFC India 2025: Illuminating India’s Solar Future: Reflections on Tata Solar Manufacturing Plant Visit

capacity. Cultural and Organizational Observations During our visit, we participated in a tree plantation and garlanding ceremony organized by Tata Solar, led by Prof. Gandhi and the renewables team. This... View Details
  • 9 Nov 2021
  • Interview

How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson

By: Amy C. Edmondson and Dominic Monkhouse
If you want to be better at leading a team. If you want to know how to lead a good decision making process. Or how to engage and inspire people to bring their full self to work, don’t miss Amy Edmondson, Harvard Business School professor and author of The Fearless... View Details
Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Decision Making; Motivation and Incentives
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"How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson." Episode 169. The Melting Pot (podcast), November 9, 2021.
  • August 2007 (Revised January 2009)
  • Case

Stryker Corporation: Capital Budgeting

By: Timothy A. Luehrman
Examines some parts of Stryker Corporation's systems and procedures for approving and authorizing capital spending of many different types, including buildings, machinery, and working capital for existing businesses, as well as transactions with third parties such as... View Details
Keywords: Working Capital; System; Organizational Culture; Policy; Capital Budgeting
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Luehrman, Timothy A. "Stryker Corporation: Capital Budgeting." Harvard Business School Case 208-046, August 2007. (Revised January 2009.)
  • November 1987 (Revised June 1988)
  • Case

ServiceMaster Industries, Inc.

By: James L. Heskett
The CEO of ServiceMaster Industries has convened an internal task force to come up with ideas for reorganizing the company to accommodate unusually fast growth. In developing both alternatives and criteria for appraising them, the task force has to keep in mind the... View Details
Keywords: Restructuring; Leading Change; Growth and Development Strategy; Organizational Culture
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Heskett, James L. "ServiceMaster Industries, Inc." Harvard Business School Case 388-064, November 1987. (Revised June 1988.)
  • 02 Nov 2016
  • What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

decline in job ownership. Leadership took a large share of the blame. J Mac’s comment was typical of several: “I think the ‘job renter’ behavior is the result of the ‘management takes all’ culture in today’s corporations ” Ed Hare... View Details
Keywords: by James Heskett
  • January 2001 (Revised January 2004)
  • Case

Ninth House: e-Learning Software

By: Amy C. Edmondson, Frances X. Frei and Corey B. Hajim
Jeff Snipes, CEO of the Ninth House Network, a San Francisco-based E-Learning company, considers a strategy shift to address a recent slump in sales and to attract more customers. The revised strategy would require creating shorter, more directed content that could be... View Details
Keywords: Internet and the Web; Service Operations; Organizational Structure; Groups and Teams; Corporate Strategy; Organizational Culture; Learning; Sales; Service Delivery; Entrepreneurship; Information Technology Industry; Service Industry; Education Industry; San Francisco
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Edmondson, Amy C., Frances X. Frei, and Corey B. Hajim. "Ninth House: e-Learning Software." Harvard Business School Case 601-047, January 2001. (Revised January 2004.)
  • 01 Dec 2002
  • News

What You Know Depends on Where You Go

interpersonal challenges of cross-cultural interaction and the management and organizational implications for companies operating in differing cultural contexts. Given the diverse areas of exploration among these and other HBS faculty,... View Details
  • Web

Online Dynamic Teaming Course | HBS Online

risk-taking. Learn how to assemble a team with the diversity and expertise to solve problems, build buy-in for cultural change, and overcome resistance. Highlights Breakthrough Innovation Success Input Value High Standards and... View Details
  • Blog

HBS Online and Executive Education Leadership: Q+A with Patrick Mullane and Luis Viceira

sees that, too—but that shouldn't prevent the two organizations from working together towards better products. This is especially important in a world of blended learning, an area where we’ve already seen some huge success. There is much... View Details
  • February 2015 (Revised February 2016)
  • Case

CrossFit (A)

By: Shikhar Ghosh, Ali Huberlie and Christopher Payton
The case provides a sense of motivations of venture capital firms, the pivotal role that founders play, and explores the limits of founder-driven growth.
CrossFit (CF) describes the approach taken by its founder Greg Glassman in setting up one of the most... View Details
Keywords: Finance; Venture Capital; Strategy; Organizational Culture; Entrepreneurship; Franchise Ownership; Innovation and Invention; United States; North America
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Ghosh, Shikhar, Ali Huberlie, and Christopher Payton. "CrossFit (A)." Harvard Business School Case 815-089, February 2015. (Revised February 2016.)
  • November 1992
  • Case

PPG: Developing a Self-Directed Work Force (A)

By: David A. Garvin and Norman Klein
PPG has built a state-of-the-art glass plant in Berea, Kentucky. The plant is pursuing the goal of a "self-directed workforce." The case describes the progress to date and the unresolved issues faced by management. These include questions about shift rotation,... View Details
Keywords: Employees; Employee Relationship Management; Organizational Culture; Managerial Roles; Management Style
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Garvin, David A., and Norman Klein. "PPG: Developing a Self-Directed Work Force (A)." Harvard Business School Case 693-020, November 1992.
  • 29 Mar 2011
  • First Look

First Look: March 29

Don't Learn from Success Authors:F. Gino and G. Pisano Publication:,em>Harvard Business Review 89, no. 4 (April 2011) Abstract We argue that for a variety of psychological reasons, it is often much harder for leaders and organizations... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2020
  • News

Invest in the New Abnormal

need to proactively reach out to potential and current customers about products and services, digital and delivery options, health safeguards, and payment plans,” Deshpandé advises. “Whether demand has declined or increased during such unprecedented times, all firms... View Details
  • 01 Jun 2002
  • News

New Fellowship Program Encourages Young MBAs to Work for Nonprofits

cochair of ISE and an expert on nonprofit organizations, “The carryover effects of a program like this are fantastic. The fellows will bring a culture of change to nonprofit organizations that can be... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2015
  • News

Alumni and Faculty Books for December 2015

make up for lost years, he was surprised to find himself at Harvard at age 23. Primed to Perform: How to Build the Highest Performing Cultures through the Science of Total Motivation by Neel Doshi and Lindsay McGregor (MBA 2013)... View Details
  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

culture on post-pandemic employee engagement and organization performance in his book Win From Within: Build Organizational Culture for Competitive Advantage. References:... View Details
Keywords: by James Heskett
  • 18 Oct 2016
  • Op-Ed

Why Business Should Invest in Community Health

corporate attention than employee, consumer, and environmental health. In a survey of more than 80 companies attending the Building a Culture of Health conference at Harvard Business School in April 2016, a lower percentage of respondents... View Details
Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
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