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      • January 1986 (Revised October 1986)
      • Case

      Data Administration in Citibank Brazil (Abridged)

      By: Shoshana Zuboff
      Keywords: Banks and Banking; Information Management; Banking Industry; Brazil
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      Zuboff, Shoshana. "Data Administration in Citibank Brazil (Abridged)." Harvard Business School Case 486-081, January 1986. (Revised October 1986.)
      • 1986
      • Book

      Organization: Text, Cases, and Readings on the Management of Organizational Design and Change

      By: J. P. Kotter, L. A. Schlesinger and V. Sathe
      Keywords: Management; Organizational Design; Organizational Change and Adaptation; Cases
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      Kotter, J. P., L. A. Schlesinger, and V. Sathe. Organization: Text, Cases, and Readings on the Management of Organizational Design and Change. 2nd ed. Homewood, IL: Richard D. Irwin, 1986.
      • January 1986 (Revised March 1997)
      • Case

      Horizon Group

      By: William A. Sahlman
      Contains a description of a situation confronting the co-founder of a company planning to produce software for microcomputers. The company has just completed raising money from some wealthy investors by forming an R&D Limited Partnership. Development of the program (an... View Details
      Keywords: Business or Company Management; Venture Capital; Partners and Partnerships; Business Plan; Outcome or Result; Research and Development; Financial Strategy; Corporate Finance; Information Technology Industry
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      Sahlman, William A. "Horizon Group." Harvard Business School Case 286-058, January 1986. (Revised March 1997.)
      • October 1985 (Revised February 1986)
      • Supplement

      CompuServe (A1)

      By: James L. Heskett
      This addendum to CompuServe (A) describes how resources were allocated. View Details
      Keywords: Resource Allocation; Information Technology Industry
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      Heskett, James L. "CompuServe (A1)." Harvard Business School Supplement 386-094, October 1985. (Revised February 1986.)
      • October 1985
      • Supplement

      CompuServe (C)

      By: James L. Heskett
      Describes events and raises issues subsequent to Charlie McCall's acceptance of the job of CEO at CompuServe. View Details
      Keywords: Management Teams; Problems and Challenges; Information Technology Industry
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      Heskett, James L. "CompuServe (C)." Harvard Business School Supplement 386-096, October 1985.
      • October 1985 (Revised November 1986)
      • Supplement

      CompuServe (D)

      By: James L. Heskett
      Describes events and raises issues subsequent to Charlie McCall's acceptance of the job as CEO at CompuServe. View Details
      Keywords: Management Teams; Problems and Challenges; Information Technology Industry
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      Heskett, James L. "CompuServe (D)." Harvard Business School Supplement 386-097, October 1985. (Revised November 1986.)
      • October 1985 (Revised November 1986)
      • Supplement

      CompuServe (E)

      By: James L. Heskett
      Describes events and raises issues subsequent to Charlie McCall's acceptance of the job of CEO at CompuServe. View Details
      Keywords: Management Teams; Problems and Challenges; Information Technology Industry
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      Heskett, James L. "CompuServe (E)." Harvard Business School Supplement 386-098, October 1985. (Revised November 1986.)
      • September 1985 (Revised July 2007)
      • Case

      Population Services International: The Social Marketing Project in Bangladesh

      By: V. Kasturi Rangan
      Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details
      Keywords: Developing Countries and Economies; Health; Marketing Strategy; Social Marketing; Business and Government Relations; Nonprofit Organizations; Bangladesh
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      Rangan, V. Kasturi. "Population Services International: The Social Marketing Project in Bangladesh." Harvard Business School Case 586-013, September 1985. (Revised July 2007.)
      • May 1985 (Revised November 1990)
      • Case

      Spinnaker Software Corp.

      By: Howard H. Stevenson
      Describes the problems faced by a company that has experienced remarkable growth, but growth which is below projections. The management must evaluate the company's position in the turbulent software industry. The two partners must then decide whether to cut back to... View Details
      Keywords: Decisions; Borrowing and Debt; Insolvency and Bankruptcy; Profit; Growth and Development; Growth and Development Strategy; Problems and Challenges; Software; Information Technology Industry
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      Stevenson, Howard H. "Spinnaker Software Corp." Harvard Business School Case 385-252, May 1985. (Revised November 1990.)
      • March 1985 (Revised November 1985)
      • Case

      Wilmington Tap and Die

      By: Robert S. Kaplan
      The general manager of a division manufacturing taps and dies must decide whether to continue a major capital investment program. The program was designed to replace aging mechanical machines with modern, electronically controlled equipment. A post-audit, after an... View Details
      Keywords: Capital Budgeting; Investment; Accounting Audits; Cost Management; Technological Innovation; Information Technology; Performance Productivity; Production; Management Analysis, Tools, and Techniques; Manufacturing Industry
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      Kaplan, Robert S. "Wilmington Tap and Die." Harvard Business School Case 185-124, March 1985. (Revised November 1985.)
      • January 1985 (Revised June 1993)
      • Case

      Turner Construction Co.

      By: Frank V. Cespedes
      In June, 1984, a vice president at Turner Construction Co. must decide whether to approve a construction project being considered by one of Turner's territorial offices and how to manage that territory general manager's apparent reluctance to pursue another account... View Details
      Keywords: Organizational Structure; Projects; Market Entry and Exit; Integration; Contracts; Marketing Strategy; Sales; Business or Company Management; Business Offices; Geographic Location; Construction Industry
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      Cespedes, Frank V. "Turner Construction Co." Harvard Business School Case 585-031, January 1985. (Revised June 1993.)
      • November 1983 (Revised May 1990)
      • Case

      Procter & Gamble Co. (A)

      By: John A. Quelch
      An associate advertising manager at Procter & Gamble is considering several options to strengthen the company's position in the light duty liquid detergent market. One option is to introduce a fourth Procter & Gamble brand in the category. Provides substantial... View Details
      Keywords: Product Positioning; Advertising; Product Launch; Brands and Branding; Consumer Products Industry; United States
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      Quelch, John A. "Procter & Gamble Co. (A)." Harvard Business School Case 584-047, November 1983. (Revised May 1990.)
      • September 1983
      • Article

      A Longitudinal Study of the Effects of Boundary Spanning Supervision on Turnover and Promotion in Research and Development

      By: Michael Tushman and R. Katz
      Keywords: Human Resources; Research and Development; Information; Management
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      Tushman, Michael, and R. Katz. "A Longitudinal Study of the Effects of Boundary Spanning Supervision on Turnover and Promotion in Research and Development." Academy of Management Journal 26, no. 3 (September 1983): 437–459.
      • August 1983 (Revised May 1985)
      • Case

      Jamestown Co.

      By: Benson P. Shapiro and Edward J. Hoff
      In May 1983 Ms. Katherine O'Brien, vice president of marketing, was deciding whether Jamestown should discontinue the use of independent representatives in favor of a direct company salesforce. Jamestown sold informal stoneware dinnerware through department and gift... View Details
      Keywords: Decision Making; Leadership Style; Marketing Channels; Salesforce Management
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      Shapiro, Benson P., and Edward J. Hoff. "Jamestown Co." Harvard Business School Case 584-017, August 1983. (Revised May 1985.)
      • August 1983 (Revised May 2007)
      • Case

      Milford Industries (A)

      By: Robert J. Dolan and Benson P. Shapiro
      The new district sales manager for a tool company must determine how to get his district "back on track." The case presents various qualitative and quantitative information on the salespeople. Teaching objectives include the specification of the tasks of a district... View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (A)." Harvard Business School Case 584-012, August 1983. (Revised May 2007.)
      • August 1983
      • Background Note

      Balance of Payments: Accounting and Presentation

      By: David B. Yoffie
      Provides an overview of balance of payments accounting and analytical presentation of balance of payments data. Includes sample transactions to illustrate the application of the basic accounting principles and definitions of the standard balances. View Details
      Keywords: Accounting; Analytics and Data Science; Management; Standards; Mathematical Methods
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      Yoffie, David B. "Balance of Payments: Accounting and Presentation." Harvard Business School Background Note 384-005, August 1983.
      • 1983
      • Manual

      Instructor's Manual to Accompany Managing Behavior in Organizations: Text, Cases, Readings

      By: Phyllis F. Schlesinger, Leonard A. Schlesinger, Robert G. Eccles and John J. Gabarro
      Keywords: Management; Behavior; Organizations; Information; Cases; Books
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      Schlesinger, Phyllis F., Leonard A. Schlesinger, Robert G. Eccles, and John J. Gabarro. Instructor's Manual to Accompany Managing Behavior in Organizations: Text, Cases, Readings. New York: McGraw-Hill, 1983.
      • 1982
      • Casebook

      Cases in Operations Management: Strategy and Structure

      By: W. Earl Sasser, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar and David H. Maister
      Keywords: Cases; Operations; Management; Strategy; Organizational Structure
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      Sasser, W. Earl, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar, and David H. Maister. Cases in Operations Management: Strategy and Structure. Richard D. Irwin, 1982.
      • 1982
      • Casebook

      Cases in Operations Management: Analysis and Action

      By: W. Earl Sasser, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar and David H. Maister
      Keywords: Cases; Operations; Management; Theory
      Citation
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      Sasser, W. Earl, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar, and David H. Maister. Cases in Operations Management: Analysis and Action. Richard D. Irwin, 1982.
      • Article

      Managing Information Systems by Committee

      By: R. L. Nolan
      Keywords: Information; System; Groups and Teams
      Citation
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      Nolan, R. L. "Managing Information Systems by Committee." Harvard Business Review 60, no. 4 (July–August 1982).
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