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  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

European market overseas, and (3) concentrate on designing and producing new products for new and existing markets. There were several minority opinions, however. ASGMark commented, “The very idea of moving manufacturing of an American... View Details
Keywords: by James Heskett; Auto
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

last spring, at the height of pandemic lockdowns. And before the pandemic, social media use had been flat for four years as these advertising channels became more cluttered and distrusted, offering marketers diminishing returns. “Managers... View Details
Keywords: by Kristen Senz
  • 28 Jun 2022
  • Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
  • Web

The Challenge of Color - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions The Challenge of Color James N. Doolittle. Illustration for Chevrolet, ca. 1934.... View Details
  • 01 Aug 2001
  • News

Richard B. Fisher (MBA '62)

diversity of businesses and products that were virtually unimaginable before the advent of full-service financial institutions. Named president of the firm in 1984 and chairman in 1991, Fisher is widely recognized for his role in both envisioning and View Details
Keywords: Richard B. Fisher; Warren A. Law; Alumni Achievement Award; Finance; Management of Companies and Enterprises; Management
  • Web

HBS - Financials | Supplemental Financial Information

present over the future in a manner inconsistent with an endowment's fundamental purpose of maintaining intergenerational equity. The University executes on this obligation in determining each year's endowment payout rate—that is, the... View Details
  • 21 Sep 2021
  • Office Hours

Readers Ask: How Can I Gain Power and Influence?

dynamics in the workplace? Workers have more power today than they did 18 months ago, partly because the pandemic has made all of us aware of how critically important essential workers are to the continuity of our society. Workers also have more power on the job View Details
Keywords: by Kristen Senz
  • 08 Apr 2014
  • First Look

First Look: April 8

the labor market but do not result in weaker political preferences for redistribution. August 2013 Harvard Business Review 15 Rules for Negotiating a Job Offer By: Malhotra, Deepak Abstract—The author, a... View Details
Keywords: Sean Silverthorne
  • March 2025 (Revised May 2025)
  • Case

ING Türkiye: Flexible Work in a Competitive Banking Environment

By: Ashley Whillans and Nico Schaefer
This case explores ING Türkiye’s journey toward workplace flexibility within the traditionally conservative Turkish banking sector. Beginning with early remote work experiments in 2015 and culminating in the FlexING model, by 2024 ING Türkiye had positioned itself as a... View Details
Keywords: Talent and Talent Management; Employee Relationship Management; Working Conditions; Business or Company Management; Adaptation; Competition; Organizational Culture; Banking Industry; Turkey
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  • Article

The Organizational Apology: A Step-by-Step Guide

By: Maurice E. Schweitzer, Alison Wood Brooks and Adam D. Galinsky
At some point, every company makes a mistake that requires an apology—to an individual; a group of customers, employees, or business partners; or the public at large. And more often than not, companies and their leaders fail to apologize effectively, if at all, which... View Details
Keywords: Corporate Accountability; Marketing; Organizations
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  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

2018 Pearson Education Horngren's Cost Accounting: A Managerial Emphasis By: Datar, Srikant M., and Madhav Rajan Abstract—Horngren’s Cost Accounting defines the cost accounting market and continues to innovate today by consistently... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2023
  • Blog Post

Arla Foods: How Sustainable Can A Dairy Company Be?

create value for their farmer-owners, both economic and environmental. Supply Chain Sustainability. Behind their ambitious goals, Arla shared the strategic pathways that they plan to execute on their path to be carbon net zero by 2050. As... View Details
  • May 2024 (Revised February 2025)
  • Case

Choosing the Course of Passion: Brooke Boyarsky Pratt at knownwell

By: Jon M. Jachimowicz and Alexis Lefort
Brooke Boyarsky Pratt (HBS ’13) enjoyed considerable success in her early career, quickly climbing the ranks to associate partner at McKinsey, and later becoming an executive vice president at Berkadia, a Berkshire Hathaway portfolio company. Throughout these years,... View Details
Keywords: Passion; Career; Career Planning; Purpose; Personal Development and Career; Mission and Purpose; Identity; Business Startups; Health Care and Treatment; Health Disorders; Growth and Development Strategy; Market Entry and Exit; Health Industry; United States
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  • August 1998
  • Case

Electronic Commerce at Air Products

By: F. Warren McFarlan and Melissa Dailey
In 1998,chief information officers (CIOs) in the highly competitive international gases and chemicals business faced the reality that electronic commerce capability was a strategic necessity. The results of annual surveys of technology officers in the chemical industry... View Details
Keywords: Management Teams; Information Technology; Globalized Markets and Industries; Infrastructure; Internet and the Web; Technology Adoption; Business Strategy; Chemical Industry; United States
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  • April 2020
  • Background Note

U.S. Food Retail During the Pandemic: March 2020

By: José B. Alvarez and Natalie Kindred
This note, written in late March 2020 and mainly U.S. focused, looks at the unfolding impact of the coronavirus pandemic on food retailers and their suppliers. It allows student to consider the challenges facing food retail executives as they navigate urgent supply... View Details
Keywords: Coronavirus Pandemic; Risk and Uncertainty; Risk Management; Food; Supply Chain; Consumer Behavior; Demand and Consumers; Trade; Crisis Management; Health Pandemics; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; United States
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  • 21 Jul 2022
  • News

A Warren Buffett Protégée Strikes Out on Her Own

becoming president of the local farmers’ market at 15. Her post-HBS career began at Berkshire Hathaway, where she was hired after sending a letter seeking employment to the firm’s legendary chief executive... View Details
  • Web

Faculty - Race, Gender & Equity

Extension School. She has also played a... Jill J. Avery Senior Lecturer of Business Administration C. Roland Christensen Distinguished Management Educator Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management... View Details
  • Web

Harvard Business School

as a marketing executive for Scott Paper Company. When the president of MIT approached him, he accepted a position as assistant director of the Urban Systems Laboratory at MIT. Jones was active in the... View Details
  • Web

HBS - Financials | Financial Highlights

record revenues, while MBA and Executive Education tuition revenue declined. Salaries and benefits grew 3 percent for the year, driven by an increase in the number of faculty. New gifts and pledges totaled $162 million, compared with $76... View Details
  • 01 Mar 2023
  • News

Step Change

population is approaching 110 million, the highest in the MENA region, with about half of its citizens between the ages of 15 and 45 and the range of mobile-phone penetration well over 90 percent. The market to meet a host of consumer... View Details
Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance