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Show Results For
- All HBS Web
(2,177)
- News (419)
- Research (1,465)
- Events (1)
- Multimedia (6)
- Faculty Publications (639)
- Profile
Michael Maples
will focus less on layers of management hierarchy and coordination and more on creating networks of access where customers as well as loosely-connected providers of their labor are a key part of the network. “So you won’t need the... View Details
- 22 Nov 2022
- Blog Post
Alumni Leaders on Decarbonization Strategies for Combatting Climate Change
Fermata Energy is the first company to be commercially deployed in the US for light-duty vehicles, the first to earn UL 9741 certification in North America, the first to earn OEM approval for battery health, and the first to earn revenue for fleet View Details
- 20 Dec 2016
- First Look
December 20, 2016
managers a way to illustrate the cause-effect relationship between company goals and the overall business strategy. Using an internal value chain model, we discuss how the balanced scorecard can support and enable View Details
Keywords: Carmen Nobel
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
compare the slant and bias of pairs of articles on identical topics of U.S. politics. Our slant measure is less (more) than zero when an article leans towards Democratic (Republican) viewpoints, while bias is the absolute value of the... View Details
Keywords: Sean Silverthorne
- 05 Jan 2010
- First Look
First Look: January 5
HawkinsHarvard Business School Case 110-013 Students must suggest ways to value intangible assets, including trademarks, acquired by Cisco in the Linksys acquisition. Purchase this case:... View Details
Keywords: Martha Lagace
- 05 Jul 2004
- Research & Ideas
Radical Change, Entrepreneurial Opportunity
developing a common perspective about a new technology is joint experimentation with customers. Conducting market research in really new markets has limited value because users don't have any experience with the products, so it's hard for... View Details
- 08 May 2012
- First Look
First Look: May 8
consolidated and centralized all key functions, while their "My Macy's" initiative focused on customizing the offerings of individual stores to local markets. By 2011, Macy's had many advantages, including an energized, highly... View Details
Keywords: Carmen Nobel
- 02 Sep 2014
- First Look
First Look: September 2
https://www.hbs.edu/faculty/Pages/download.aspx?name=14-062.pdf September 2014 Managing Consumer Services: Factory or Theater Customer Experience and Service Design By: Karmarkar, Uday, and Uma R. Karmarkar Abstract—While services already... View Details
Keywords: Sean Silverthorne
- 06 Mar 2012
- First Look
First Look: March 6
through a combination of collaborative network building and customized advisory services. CGTI's hybrid business model and dual mission of profit and social value creation complicated the founders' decisions... View Details
Keywords: Sean Silverthorne
- 15 Apr 2008
- First Look
First Look: April 15, 2008
serve significantly diverging customer bases. Such market-type dispersion is likely to compromise the headquarters' ability to control its local managers' behavior and satisfy the divergent needs of different types of customers. In this... View Details
Keywords: Martha Lagace
- 01 Feb 2002
- News
Redefining Success: Women & Work.
where she helps strengthen the school's ties to management consulting firms. Although she is enjoying her new role and feels "generally contented and at times euphoric," the decision to leave the mainstream workforce was difficult. "Work was what I was good at, what I... View Details
- 30 Oct 2006
- First Look
First Look: October 31, 2006
customer service—to build his business. Covers the first 50 years of American Airlines' history, beginning with its role as an industry consolidator in the late 1920s. Smith's strategic and operational choices in building American... View Details
Keywords: Sean Silverthorne
- 01 Sep 2005
- News
WATER Ltd.
special public protections and oversight. Because it’s scarce, it has an economic value, but that value must be affordable to the communities we serve.” Based in New Jersey, American Water is part of the British multinational RWE Thames... View Details
- 15 May 2012
- First Look
First Look: May 15
and Yaron Yehezkel Abstract In the context of platform competition in a two-sided market, we study how ex-ante uncertainty and ex-post asymmetric information concerning the value of a new technology affects the strategies of the platforms... View Details
Keywords: Carmen Nobel
- 11 Mar 2008
- First Look
First Look: March 11, 2008
between customized and standardized approaches to care and challenges students to examine their preconceived notions of the social role of a health care delivery organization. Dr. Heidi Behforouz, PACT's director, must decide whether a... View Details
Keywords: Martha Lagace
- 10 Jun 2022
- Blog Post
New Venture Competition 2022: Business and Environment Ventures
consumer’s site, through decentralized & innovative vertical farming. We Develop, Build & Operate hydroponic vertical farms, and sell the produce (fodder) to our customer via a secure long-term off-take agreement. Graze it is... View Details
- 01 Mar 2015
- News
A Boomtown's Echo
if you are American. But a US-centric view will not result in an adequate response to climate change. It’s not only going to have to involve the Europeans and the Japanese. It’s also going to have to involve the Indians and the Chinese. And the people in those... View Details
- 01 Oct 2002
- News
View from the Top
people in the company and the person who is working the assembly line or answering the phones. How do you stay in touch with those who work for you? Mühlemann: Walking around, seeing customers together with colleagues, e-mail,... View Details
- 13 Oct 2010
- First Look
First Look: October 13, 2010
indifference-pricing framework to value the systematic crash risk exposure of the collateral. We then apply Modigliani and Miller's (1958) Proposition Two (MM) to split the cost of bearing this risk between the borrower and lender,... View Details
Keywords: Sean Silverthorne
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
10% more agree to peace when it is proposed by a civilian community member rather than the enemy or an armed actor. Beyond the theoretical value of this result for understanding reactions to violence among communities and individuals, it... View Details
Keywords: Carmen Nobel