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  • All HBS Web  (14,300)
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  • All HBS Web  (14,300)
    • People  (20)
    • News  (2,085)
    • Research  (10,502)
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  • 2021
  • Book

Management as a Calling: Leading Business, Serving Society

By: Andrew J. Hoffman
Business leaders have tremendous power to influence our society, how it operates, whether it is fair, and the extent to which it impacts the environment. And yet, we do not recognize or call out the responsibility that comes with that power. This book is meant to... View Details
Keywords: Business Education; Power and Influence; Corporate Social Responsibility and Impact; Social Issues; Leadership
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Hoffman, Andrew J. Management as a Calling: Leading Business, Serving Society. Stanford University Press, 2021. (Winner of the 2022 PROSE Book Award, Association of American Publishers; Winner of the 2022 Best Book Award, Social Issues in Management Division, Academy of Management; Finalist for the 2022 George R. Terry Book Award, Academy of Management. Chinese Edition: 使命管理, China Science and Technology Press, 2022.)
  • September–October 2020
  • Article

Social-Impact Efforts That Create Real Value

By: George Serafeim
Until the mid-2010s few investors paid attention to environmental, social, and governance (ESG) data—information about companies’ carbon footprints, labor policies, board makeup, and so forth. Today the data is widely used by investors. How can organizations create... View Details
Keywords: Sustainability; Sustainability Management; ESG; ESG (Environmental, Social, Governance) Performance; ESG Disclosure; ESG Disclosure Metrics; ESG Ratings; ESG Reporting; Social Impact; Impact Measurement; Social Innovation; Purpose; Corporate Purpose; Corporate Social Responsibility; Strategy; Social Enterprise; Society; Accounting; Investment; Environmental Sustainability; Climate Change; Corporate Strategy; Mission and Purpose; Corporate Social Responsibility and Impact; Financial Services Industry; Chemical Industry; Technology Industry; Consumer Products Industry; Pharmaceutical Industry; North America; Europe; Japan; Australia
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Serafeim, George. "Social-Impact Efforts That Create Real Value." Harvard Business Review 98, no. 5 (September–October 2020): 38–48.
  • 25 Jan 2016
  • News

Helping Young African Managers Find Their Way Home

didn’t know. “I realized I wanted to learn more about business strategies and the management side of things and less on the tech side, even though I really loved it,” he says. “They say HBS is... View Details
Keywords: Constantine von Hoffman
  • February 2017 (Revised November 2021)
  • Case

Digitalization at Siemens

By: David J. Collis and Tonia Junker
The case discusses the digitalization strategy of Siemens AG, a German-based company operating in manufacturing and electronics. The increasing impact of digital technologies on all of its business units had prompted CEO Joe Kaeser and his team to put digitalization at... View Details
Keywords: Company Management; Digital Technologies; Corporate Strategy; Competition; Information Technology; Information Infrastructure; Manufacturing Industry; Electronics Industry
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Collis, David J., and Tonia Junker. "Digitalization at Siemens." Harvard Business School Case 717-428, February 2017. (Revised November 2021.)
  • 20 Mar 2017
  • Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

innovation. Who should read this book—and what do you hope they take away from it most of all? Karim Lakhani: There are two main audiences for the book. The first is executives and managers who care about innovation and how to organize... View Details
Keywords: by Dina Gerdeman
  • August 2003 (Revised August 2006)
  • Case

I've Got Rhythm: Selling Cardiac Rhythm Management Devices

By: Regina E. Herzlinger, William Lagor, Christopher Perry and Scott St. Germain
The head of sales and marketing in a large medical devices firm must decide how to assign his sales force. He compares selling in the pharma, specialty pharma, and device industries and analyzes the reasons for the differences. View Details
Keywords: Health Care and Treatment; Marketing Strategy; Industry Structures; Sales; Salesforce Management; Medical Devices and Supplies Industry
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Herzlinger, Regina E., William Lagor, Christopher Perry, and Scott St. Germain. "I've Got Rhythm: Selling Cardiac Rhythm Management Devices." Harvard Business School Case 304-012, August 2003. (Revised August 2006.)
  • 1986
  • Book

The Manager as Negotiator: Bargaining for Cooperation and Competitive Gain

By: David A Lax and James K. Sebenius
Keywords: Negotiation Tactics; Competitive Advantage
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Lax, David A., and James K. Sebenius. The Manager as Negotiator: Bargaining for Cooperation and Competitive Gain. NY: Free Press, 1986. (Also published in Czech, French, Italian, and Spanish editions.)
  • April 2013
  • Teaching Note

New Resource Bank: In Pursuit of Green (TN)

By: Christopher Marquis and Juan Almandoz
This case involves the founding and early life of a new bank enterprise in San Francisco with a commitment to the cause of sustainability. It illustrates the opportunities and challenges of banking on values and of specifying and making explicit the practical... View Details
Keywords: Business And Society; Entrepreneurial Management; Growth Strategy; Social Enterprise; Leadership; Corporate Social Responsibility and Impact; Entrepreneurship; Business and Community Relations; Growth and Development Strategy; Banking Industry; San Francisco
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Marquis, Christopher, and Juan Almandoz. "New Resource Bank: In Pursuit of Green (TN)." Harvard Business School Teaching Note 413-114, April 2013.
  • May 2011
  • Article

Consequences and Institutional Determinants of Unregulated Corporate Financial Statements: Evidence from Embedded Value Reporting

By: George Serafeim
I analyze Embedded Value (EV) reporting by firms with life insurance operations to assess the impact of unregulated financial reporting on transparency and to examine the institutional characteristics that promote unregulated reporting. Under EV accounting the present... View Details
Keywords: Financial Statements; Mergers and Acquisitions; Financial Reporting; Cash Flow; Contracts; Equity; Profit; Value; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Business and Shareholder Relations; Business Earnings
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Serafeim, George. "Consequences and Institutional Determinants of Unregulated Corporate Financial Statements: Evidence from Embedded Value Reporting." Journal of Accounting Research 49, no. 2 (May 2011).
  • March 2011
  • Module Note

Strategic Marketing in Creative Industries: Managing and Marketing Talent

By: Anita Elberse
Keywords: Marketing Strategy; Talent and Talent Management
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Elberse, Anita. "Strategic Marketing in Creative Industries: Managing and Marketing Talent." Harvard Business School Module Note 511-013, March 2011.
  • Article

A Model for Managing System Conflict during Franchise Expansion

By: P. J. Kaufmann and V. K. Rangan
Keywords: Management; System; Conflict and Resolution; Business Ventures; Expansion
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Kaufmann, P. J., and V. K. Rangan. "A Model for Managing System Conflict during Franchise Expansion." Journal of Retailing 66, no. 2 (Summer 1990): 155–173.
  • June 2025
  • Case

From Single Stock to Diversified Portfolio: Mastercard Foundation's $42 Billion Asset Management Launch

By: Luis M. Viceira and Justin Cohen
This case examines the decision of the Mastercard Foundation in 2023 to divest its holdings of Mastercard stock, its only asset since inception in 2006 and worth $42 billion in early 2024, and to invest the proceeds in a newly designed diversified portfolio. To this... View Details
Keywords: Asset Management; Financial Liquidity; Financial Strategy; Investment Portfolio; Corporate Governance; Selection and Staffing; Risk Management; Organizational Culture; Organizational Structure; Motivation and Incentives
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Viceira, Luis M., and Justin Cohen. "From Single Stock to Diversified Portfolio: Mastercard Foundation's $42 Billion Asset Management Launch." Harvard Business School Case 225-096, June 2025.
  • January 1993 (Revised November 1993)
  • Case

FCB and Publicis (B): Managing Client and Country Diversity

By: Rosabeth M. Kanter
Discusses FCB and Publicis, partners in a global advertising agency alliance, working together with their clients to provide excellent service. May be used with FCB and Publicis (A): Forming the Alliance and (C): The German-Led Network. View Details
Keywords: Customer Relationship Management; Alliances; Cooperation; Globalized Firms and Management; Partners and Partnerships; Marketing Strategy; Advertising; Diversity; Advertising Industry; France; Germany; United States
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Kanter, Rosabeth M. "FCB and Publicis (B): Managing Client and Country Diversity." Harvard Business School Case 393-100, January 1993. (Revised November 1993.)
  • 06 Dec 2004
  • What Do You Think?

Why Do Managers Fail to Act on Their Predictions?

Summing Up Respondents to the December column produced such a lengthy list of reasons why managers fail to act on their predictions that it is a wonder that organizations are ever able to respond with the foresight needed to avert... View Details
Keywords: by James Heskett
  • June 2010 (Revised January 2017)
  • Teaching Note

Continental Media Group: Business Highlights

By: Robert Simons
Teaching Note for 110087. View Details
Keywords: Execution; Management Control Systems; Performance Measurement; Informal Management; Emergent Strategy; Management; Profit; System; Opportunities; Strategy; Risk and Uncertainty; Media and Broadcasting Industry
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Simons, Robert. "Continental Media Group: Business Highlights." Harvard Business School Teaching Note 110-090, June 2010. (Revised January 2017.)
  • April 2019
  • Supplement

OTE: Managing in Times of National Crisis (B)

By: Juan Alcacer and Emer Moloney
During the period 2011-2016, CEO and Chairman of Greek telecommunications company OTE Michael Tsamaz guided the company through a much needed transformation with a multi-pronged strategy. View Details
Keywords: Leading Change; Transformation; Strategy; Telecommunications Industry; Service Industry; Technology Industry
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Alcacer, Juan, and Emer Moloney. "OTE: Managing in Times of National Crisis (B)." Harvard Business School Supplement 719-505, April 2019.
  • January–February 1998
  • Article

Beyond Strategic Planning to Organization Learning: Lifeblood of the Individualized Corporation

By: C. A. Bartlett and S. Ghoshal
Keywords: Strategy; Planning; Learning; Organizations; Business Ventures
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Bartlett, C. A., and S. Ghoshal. "Beyond Strategic Planning to Organization Learning: Lifeblood of the Individualized Corporation." Strategy & Leadership (January–February 1998): 34–39.
  • 09 Apr 2024
  • Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

community, you're getting the research and the recruiting arm, and you can get marketing in the community as well.” Consider the cycle. The timelines in academia can differ from those in the corporate world. Turner says they often look... View Details
Keywords: by Glen Justice
  • July 2008
  • Teaching Note

Hilton Hotels: Brand Differentiation through Customer Relationship Management (TN)

By: Lynda M. Applegate, Gabriele Piccoli and Chekitan Dev
Teaching Note for [809029]. View Details
Keywords: History; Strategy; Customer Relationship Management; Information Technology; System; Privatization; Brands and Branding; Accommodations Industry
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Applegate, Lynda M., Gabriele Piccoli, and Chekitan Dev. "Hilton Hotels: Brand Differentiation through Customer Relationship Management (TN)." Harvard Business School Teaching Note 809-030, July 2008.
  • 12 Jan 2023
  • News

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