Communication Technologies - Publications - Faculty & Research

20 Jun 2016
Blog Post

Exploring Cleantech at HBS

joining a company with significant technology risk. Building an interdisciplinary community of mentors and friends who can advise and support you, being proactive about shaping your academic and... View Details

01 Feb 2001
News

The Doctor Is In

"and it wasn't clear that I would survive. From that point on, I always talked about being a doctor. I remember being mesmerized by the technology around me and by the kind and helpful nurses and doctors at Boston Children's Hospital.... View Details

Keywords: healthcare; Health, Social Assistance

02 Apr 2015
Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

Gaining the community's trust is vital to building a successful business with crowdsourcing, agreed business leaders at the Digital Initiative Summit at Harvard Business School on March 30. When Tongal got its start in 2009, some members of the View Details

Keywords: by Dina Gerdeman

02 Sep 2019
What Do You Think?

Are Overlooked Forces Shielding the US from Severe Economic Downturns?

peterhowell Summing Up: Is the Current US Economic Expansion Primarily in the Hands of the Fed? New applications of technology and the expansion of the service economy may contribute to prolonged economic expansion. But they represent... View Details

Keywords: by James Heskett; Service

13 Jan 2021
News

Stress Test

the manufacturer to each individual, Kelley says. “They need to be sure 100 percent of the vaccines are administered to the community in the right way.” —April White The COVID-19 vaccines currently on the market went from concept to... View Details

September 2020 (Revised February 2023)
Teaching Note

Uber: Competing Globally

By: Alexander J. MacKay

Teaching Note for HBS Case No. 720-404. View Details

Keywords: Business Ventures; Business Growth and Maturation; Business Model; Geography; Geographic Location; Geographic Scope; Global Strategy; Globalization; Multinational Firms and Management; Globalized Markets and Industries; Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Innovation and Invention; Disruptive Innovation; Innovation Strategy; Law; Management; Growth and Development; Growth Management; Markets; Demand and Consumers; Consumer Behavior; Network Effects; Emerging Markets; Market Design; Market Entry and Exit; Market Participation; Supply and Industry; Industry Structures; Planning; Strategic Planning; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Labor and Management Relations; Networks; Adaptation; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Expansion; Information Technology; Mobile and Wireless Technology; Digital Platforms; Transportation Networks; Transportation; Technology Industry; Technology Industry; Africa; Ghana; Asia; China; Shanghai; Shanghai Shi; India; New Delhi; Europe; United Kingdom; London; England; Latin America; North and Central America; United States; New York (city, NY); New York (state, US); South America; Colombia

Citation

Purchase

8 AM – 8 PM MDT, 18 May 2018
HBS Alumni Events

HBS Hacks: Solving For The Future of Work in San Francisco

Collaborate with fellow HBS alumni to create the actionable solutions to one of societys most vexing challenges. View Details

Career Coach

Connie Walsh

Connie has a BA from Amherst College and an MBA from the Kellogg Graduate School of Management.Work Experience: Community Consulting Team, Staples, Inc., HBS, Language Stars, Kraft Foods, Johnson & Johnson, Healthcare Advisory Board View Details

Keywords: Technology; Technology; Technology; Technology

01 Dec 2011
News

Making the Case for Leadership

technologically innovative company away from specialty glass, television tubes, and fiberglass production into newer, faster-growing profit-making areas. At the time, the economy is plagued by recession, worker morale is flagging, and the... View Details

Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services

01 Sep 2007
News

To The Rescue

call center. There are three different components: emergency management, research, and an institute. The first is the most immediately transformative. Using sophisticated software developed by Satyam, 108 operators use GPS and mobile View Details

Keywords: Garrett M. Graff; emergency response networks; Ambulatory Health Care Services; Health, Social Assistance; Telecommunications; Information

Web

Past Projects | Social Enterprise | Harvard Business School

locations, academics, venture funds, and other cities. The strategic sprint focused on 1) improved use of technology to achieve New York's policy goals, 2) growing the urban tech sector (market size, job creation), and 3) establishing New... View Details

01 Sep 2003
News

Dean Clark Reflects on the School’s Key Initiatives

passionate teaching, the building of intellectual capital, and the broad communication of ideas, we are advancing knowledge of how organizations and institutions can perform more effectively and, ultimately, benefit people in every sphere... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Sep 2010
News

You’ve Been YouTubed

to replace the guitar and $1,200 in flight vouchers; when Carroll asked that his compensation be given to another, similarly affected customer, United chose instead to donate $3,000 to a music school. Throughout the fracas, United used Twitter as its View Details

Keywords: Julia Hanna; social media; Advertising, Public Relations, and Related Services; Professional Services; Air Transportation; Transportation

08 Jul 2025
Blog Post

In-Office, Remote, or Hybrid: Strategies for Success

It Use You Remote collaboration is easier than ever thanks to platforms like Zoom, Slack, Google Workspace, Microsoft Teams, and other communication and collaboration tools. But more tools don’t automatically lead to more productivity. In... View Details

19 May 2020
News

Exploring the Economics of a Pandemic; Alumni Forums Draw Closer Online

Black community as a private-enterprise desert, with devastating consequences.” To prevent this, he gave an overview of how to fill out the PPP loan application, and shared promising data from Seaway National Bank in Chicago, where most... View Details

Keywords: Margie Kelley

22 Apr 2014
First Look

First Look: April 22

absorptive capacity has been to locate new R&D facilities in close geographic proximity to technology "hotspots" like Cambridge, Massachusetts, or the San Francisco Bay Area. Such a strategy is predicated on the assumption... View Details

Keywords: Sean Silverthorne

13 Feb 2007
First Look

First Look: February 13, 2007

deployment of their technology abroad. The paper demonstrates that when firms want to exploit technologies abroad, multinational firm (MNC) activity and foreign direct investment (FDI) flows arise... View Details

Keywords: Martha Lagace

Profile

Luciana Baigun

online platform for the economics community at the school – so she built one. Later, as an auction theory analyst with clients all over the world, she was struck by the ubiquity of mobile phones in India and how they allowed farmers to... View Details

01 Dec 2011
News

Welcome to the Future

in less than a year. The first floor i-lab, which will also sponsor programs for community entrepreneurs and small businesses, measures some 28,500 square feet. The second- and third-floor hives and meeting spaces occupy 26,600 square... View Details

Keywords: Garry Emmons; Construction of Buildings; Construction

March 1998 (Revised December 1999)
Case

Bronner Slosberg Humphrey

By: David E. Bell and Donald M Leavitt

Bronner Slosberg Humphrey has succeeded by providing integrated direct marketing solutions for major service companies such as AT&T, American Express, and FedEx. A new CEO takes over from the company's founder and is wondering how to grow the company. Options include... View Details