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  • All HBS Web  (2,555)
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  • All HBS Web  (2,555)
    • People  (3)
    • News  (462)
    • Research  (1,773)
    • Events  (11)
    • Multimedia  (47)
  • Faculty Publications  (1,297)
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  • 2016
  • Book

Innovation Equity: Assessing and Managing the Monetary Value of New Products and Services

By: Elie Ofek, Eitan Muller and Barak Libai
This book bridges the gap between what academics know, and what innovation stakeholders—from managers, to investors, to analysts, to consumers—need to know about how new products and services are expected to perform in the marketplace. The book develops a compelling... View Details
Keywords: Innovation; Technology Diffusion; New Products; Customer Lifetime Value; Monetization Strategy; Social Influence; Innovation Adoption; Forecasting Demand; Commercialization; Marketing Strategy; Practice; Customer Value and Value Chain; Research; Innovation and Management; Technology Adoption; Forecasting and Prediction; Product Development
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Ofek, Elie, Eitan Muller, and Barak Libai. Innovation Equity: Assessing and Managing the Monetary Value of New Products and Services. University of Chicago Press, 2016.
  • July 2009 (Revised January 2014)
  • Case

Sustainability at Millipore

By: Michael W. Toffel and Katharine Lee
This case describes Millipore Corporation's approach to becoming a more environmentally sustainable company. As he prepared for his quarterly meeting with the CEO, the Director of Sustainability needed to develop positions on several issues. Tactically, he needed to... View Details
Keywords: Investment; Corporate Disclosure; Operations; Corporate Social Responsibility and Impact; Organizational Structure; Natural Environment; Environmental Sustainability; Pollutants
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Toffel, Michael W., and Katharine Lee. "Sustainability at Millipore." Harvard Business School Case 610-012, July 2009. (Revised January 2014.) (defining sustainability in a corporate context, managing greenhouse gas (GHG) emissions including inventories, targets, disclosure, reduction strategies.)
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

space that supermarkets will have on hand. This will manifest itself not just in the number of excess stores in a chain's network that will need to close but, more importantly, the excess space in every individual location that a chain... View Details
Keywords: by Sean Silverthorne; Retail
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

important determinant of delegation and the provision of incentives. Using a sample of convenience store chains, we show that market-type dispersion is related to the degree of franchising at the chain level as well as the probability of... View Details
Keywords: Martha Lagace
  • Web

Courses by Title - Course Catalog

Chain Management Technology & Operations Management Kris Ferreira Fall 2025 Q1Q2 3.0 Supply Chain Management Technology & Operations Management Ananth Raman Spring 2026 Q3Q4 3.0 Sustainable Investing Finance... View Details
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

National Small Business Association survey. Almost half of the 950 people surveyed said that customer demand was down, and one-third of respondents were experiencing supply chain disruptions. More than half expect the US to sink into a... View Details
Keywords: by Danielle Kost; Service; Food & Beverage
  • 09 Mar 2016
  • Lessons from the Classroom

In This Classroom, Beer Can Improve Your Grade

coordinating choices throughout the value chain while giving students a sense of how competitive dynamics work. A dashboard from the Strategic Brew simulation. Two years and thousands of hours in the making, Strategic Brew is the idea of... View Details
Keywords: by Roberta Holland; Education; Food & Beverage
  • 10 Apr 2025
  • Blog Post

IFC India 2025: SELCO - Decentralized Renewable Energy to Develop While Decarbonizing

innovations in healthcare extend to cold chain solutions, such as solar-powered vaccine carriers that increase preservation times and significantly improve immunization coverage in remote communities. These carriers have extended vaccine... View Details
  • 30 Jul 2024
  • Blog Post

Alumni Career Journey: Rob Self (MBA 2021) – Integrating Climate into Consulting

there has been a corporate shift away from an immediate focus on these topics, at least to some extent because supply chains have been so constrained, and inflation has been high. But if you look at the science behind climate and the... View Details
  • 21 Mar 2024
  • Blog Post

IFC India: Renewable Energy - CleanMax

really a theme throughout the IFC course) was the supply chain dependence on China and associated geopolitical risk. India’s solar industry is currently heavily reliant on Chinese solar modules with domestically produced Indian modules... View Details
  • 07 Mar 2024
  • Blog Post

IFC India: Green-tech Entrepreneurship in India

underscores their commitment to sustainability across the value chain while demonstrating their technical capabilities. Team: Our visit also shed light on the company's ethos towards building technical talent. In a sector where... View Details
  • 25 Jun 2020
  • News

Covering All Corners

affected by the significant disruptions in global supply chains. Unfortunately, being on the developing side of the world means your shipments get deprioritized first. Your supply chain gets disrupted first. Thankfully, we managed to... View Details
  • 15 May 2007
  • First Look

First Look: May 15, 2007

Vertical Alliance Networks: The Case of University-Biotechnology-Pharmaceutical Alliance Chains Authors:Toby E. Stuart, Salih Zeki Ozdemir, and Waverly W. Ding Periodical:Research Policy 36, no. 4 (May 2007): 477-498 Abstract Many young... View Details
Keywords: Martha Lagace
  • 08 Jul 2002
  • What Do You Think?

Have We Carried the Concept of Alignment Too Far?

relatively small number of high profile leaders. Even my publisher informed me this week that at least one major retail book chain will not promote a book on management unless it is an exposé. Can a wholesale decline in interest in... View Details
Keywords: by James Heskett
  • 23 Aug 2019
  • Blog Post

A Summer of Peaks and Swells: Interning at Patagonia

company -- we’re fighting the good fight. This past year Patagonia changed its mission to: “we’re in business to save our home planet.” The company is constantly working to improve its supply chain and reduce the environmental impact from... View Details
Keywords: Technology; Consumer Products / Retail
  • 01 Dec 2019
  • News

Capitalizing the Corner Shop

photo by Getty Images photo by Getty Images When Samuel Ejeh decides to open a new location for his Lagos-based supermarket chain Grocery Bazaar, he likes to move quickly. But expansion is capital-intensive, constraining his cash flow,... View Details
Keywords: Dan Morrell
  • April 2008
  • Exercise

Exercise: Customer-Operator Letter Writing

By: Frances X. Frei
The exercise involves having students write letters to an organization of their choice describing their operating experience at a detailed level. The companies' responses are paired with the students' letters and the entire collection is made available to the class.... View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Customer Value and Value Chain; Knowledge Sharing; Knowledge Use and Leverage; Performance Improvement
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Frei, Frances X. "Exercise: Customer-Operator Letter Writing." Harvard Business School Exercise 608-126, April 2008.
  • 21 May 2019
  • Cold Call Podcast

If the Key to Business Success Is Focus, Why Does Amazon Work?

Keywords: Re: Sunil Gupta; Retail
  • 13 Dec 2006
  • Research & Ideas

Improving Public Health for the Poor

models? A: I am writing a case on Farmacias Similares, a pharmacy chain in Mexico aimed at the low-income sector. Any medicine on its shelf is at least 30 percent cheaper than in traditional drugstores. It also has a medical clinic next... View Details
Keywords: by Martha Lagace; Health
  • 04 Oct 2004
  • What Do You Think?

Does Speed Trump Intellectual Property?

decision-empowered, and experienced teams with limited senior management review and oversight. Fast competitors were often "leaders" of supply chains in which speed was emphasized over cost, information was shared among partner... View Details
Keywords: by James Heskett
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