work space - Publications - Faculty & Research

24 Jul 2017
Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

the idea of completing a set, even if it means working harder or spending more money—with no additional reward other than the satisfaction of completion and the relief of avoiding an incomplete set. Imagine arriving at your boss’s summer... View Details

Keywords: by Carmen Nobel

01 Nov 2021
Op-Ed

Team Success Starts with the Individual—and with Love

an unusual but immensely powerful approach to leadership that held promise far beyond the football field. To optimize performance, many leaders take the team or organization as the basic unit of analysis, seeking out processes and practices that will help people View Details

Keywords: by Ranjay Gulati; Sports

11 Sep 2007
First Look

First Look: September 11, 2007

Working PapersStrategic Interactions in Two-Sided Market Oligopolies Authors:Emmanuel Farhi and Andrei Hagiu Abstract Strategic interactions between two-sided platforms depend not only on whether their decision variables are strategic... View Details

Keywords: Martha Lagace

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

“Now that you’ve opened the door to adopting a remote work culture, it may be hard to go back,” Austin says. “My prediction is that there will be a higher demand for more remote-friendly software solutions, a lot of empty View Details

Keywords: by Dina Gerdeman

15 Mar 2016
First Look

March 15, 2016

participation, improve representation of marginalized groups, and increase the average level of competence and informedness of the population. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50729 Do CEO Activists... View Details

07 Jan 2019
Research & Ideas

The Better Way to Forecast the Future

Whether it’s booking a hotel, renting a movie, or buying a car, many of us consult multiple reviews before deciding. It’s called aggregating opinions, and we do it without even thinking about it. Crowdsourcing works so well, in fact, says... View Details

Keywords: by Roberta Holland; Air Transportation; Transportation

07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

forecasts as well as decisions about inventory. In this interview with HBS Working Knowledge, Oliva and Watson say a key to understanding and avoiding supply chain inefficiency may be a better understanding of the behavioral side of the... View Details

Keywords: by Sarah Jane Johnston

22 Sep 2008
Research & Ideas

The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies

Although many companies aspire to promote easy interaction and coordination across departments, office locations, and pay scales, the "boundaryless" organization—like the paperless office—hasn't materialized. The corporate silo is alive and well. This observation is... View Details

Keywords: by Sarah Jane Gilbert

09 Jun 2021
Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

Psychology. “It’s not that Whites always do this—but that when given the power and the opportunity, they may seek ways to reduce the racial diversity in the spaces they inhabit to lessen contact with racial minorities,” says Jachimowicz,... View Details

Keywords: by Jay Fitzgerald

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

Noting that many urban youth lacked tech skills, she and her husband Derek Pearson launched Code Fever, a company offering training camps and hackathons for young people, and transformed a vacant building in a historically Black neighborhood into a co-working View Details

Keywords: by Carolyn DiPaolo

15 May 2012
First Look

First Look: May 15

its suspension, consistent with the importance of reputation. Larger firms and those with greater growth options were more likely to leave, also consistent with the reputation argument. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1557231 View Details

Keywords: Carmen Nobel

26 Mar 2020
Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

vulnerable and medically challenged in our communities. If they want time off, if they want to work from home, if they need to have a little bit of space to look after their family members, please consider... View Details

Keywords: by John A. Quelch; Health

25 Nov 2008
First Look

First Look: November 25, 2008

Working Papers Reality versus Propaganda in the Formation of Beliefs about Privatization Authors: Rafael Di Tella, Sebastian Galiani, and Ernesto Schargrodsky Abstract Argentina privatized most public utilities during the 1990s but... View Details

Keywords: Martha Lagace

09 Dec 2014
First Look

First Look: December 9

Publications December 2014 Academy of Management Journal Harnessing Productive Tensions in Hybrid Organizations: The Case of Work Integration Social Enterprises By: Battilana, Julie, Metin Sengul, Anne-claire Pache, and Jacob Model... View Details

Keywords: Sean Silverthorne

23 Aug 2006
Op-Ed

The Real Wal-Mart Effect

This opinion piece, first published in the New York Times in August 2005, has been updated by Pankaj Ghemawat for HBS Working Knowledge.Mighty Wal-Mart's headquarters in Bentonville, Arkansas, must feel less like a hotbed of retailing and... View Details

Keywords: by Pankaj Ghemawat & Ken A. Mark; Retail

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

It's a common problem: A work team tackles a high-pressure project for a client, but along the way something goes wrong with team dynamics and the client ends up feeling shortchanged. Even though team members initially recognize and value... View Details

Keywords: by Sarah Jane Gilbert

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

capitalism is "an approach where governments, businesses, and nonprofits work together to stretch the reach of market forces so that more people can make a profit, or gain recognition, doing work that... View Details

Keywords: by Nancy Koehn

21 Feb 2023
Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

everything from working out at the gym to turning off the lights at home. Yet, despite the brainpower devoted to devising creative rewards and fine-tuning offerings, employees don’t always buy in. “All this money and time and smart people... View Details

Keywords: by Scott Van Voorhis

07 May 2007
Research & Ideas

Rediscovering Schumpeter: The Power of Capitalism

works ever since. But the main reason I wrote this book is the tremendous resonance his ideas have had with my HBS students and with businesspeople. I think Schumpeter is the most penetrating analyst of capitalism who ever lived. He saw... View Details

Keywords: by Sean Silverthorne; Education

23 Jan 2013
Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

third party. By contrast, a grocery store also creates a space for consumers and multiple brands to meet—but the store controls the transaction, serving as a reseller. Done right, the MSP model has proven extremely lucrative, throwing off... View Details

Keywords: by Julia Hanna

Publications