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  • All HBS Web  (8,841)
    • People  (37)
    • News  (2,325)
    • Research  (4,774)
    • Events  (61)
    • Multimedia  (111)
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  • Article

Reimagining the Balanced Scorecard for the ESG Era

By: Robert S. Kaplan and David McMillan
Companies are increasingly aware that their customers and society in general expect businesses to adopt and work towards social and environmental objectives as well as the traditional financial ones. This involves not only re-evaluating firms’ models but re-imagining... View Details
Keywords: ESG (Environmental, Social, Governance) Performance; Business Ecosystems; Balanced Scorecard; Adaptation; Business Model; Business and Stakeholder Relations
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Kaplan, Robert S., and David McMillan. "Reimagining the Balanced Scorecard for the ESG Era." Harvard Business Review Digital Articles (February 3, 2021).
  • 17 Jan 2023
  • Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

Tsao, both of whom held senior positions in the US Department of Justice’s criminal division and now are Harvard Law School lecturers. It explores the topics through cases such as Wells Fargo’s creation of thousands of fake accounts, and... View Details
Keywords: by Lane Lambert
  • 22 May 2024
  • News

Nine Students Win Dean's Award for Service to the School and Society

  • 06 Aug 2012
  • Research & Ideas

Strategic Intelligence: Adapt or Die

corporate strategy, Wells has learned that the seeds of failure are often planted years before they sprout, and only by overcoming complacency and constantly adapting to the changing competitive environment can companies prosper in the... View Details
Keywords: by Michael Blanding

    David G. Fubini

    David G. Fubini is a Senior Lecturer in the Organizational Behavior Unit and leader of the Leading Professional Services Firm and Mergers & Acquisitions Programs for Harvard Business School’s Executive Education. His MBA teaching has concentrated on teaching the... View Details

    • 2008
    • Dictionary Entry

    Total Factor Productivity

    By: Diego Comin
    Total Factor Productivity (TFP) is the portion of output not explained by the amount of inputs used in production. The following definition describes the measurement and importance of TFP for growth, fluctuations and development as well as likely future directions of... View Details
    Keywords: Business Cycles; Economic Growth; Measurement and Metrics; Production; Performance Productivity; Research
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    Comin, Diego. "Total Factor Productivity." In The New Palgrave Dictionary of Economics. 2nd ed. Edited by Steven Derlauf and Larry Blume. Hampshire, U.K.: Palgrave Macmillan, 2008.
    • 17 Jun 2017
    • Research & Ideas

    Amazon, Whole Foods Deal a Big Win for Consumers

    Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
    Keywords: by Jose Alvarez and Len Schlesinger; Retail
    • April 1983 (Revised June 2003)
    • Case

    Shouldice Hospital Limited

    By: James L. Heskett
    Various proposals are set forth for expanding the capacity of the hospital. In assessing them, serious consideration has to be given to the culture of the organization and the importance of preserving it in a service delivery system. In addition to issues of capacity... View Details
    Keywords: Expansion; Health Care and Treatment; Performance Capacity; Organizational Culture; Service Delivery; Growth Management; Strategic Planning; Quality; Social Enterprise; Health Industry; Canada
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    Heskett, James L. "Shouldice Hospital Limited." Harvard Business School Case 683-068, April 1983. (Revised June 2003.)
    • April 2009 (Revised May 2009)
    • Case

    Oprah Winfrey

    By: Nancy F. Koehn, Erica Helms, Katherine Miller and Rachel Wilcox
    The case explores the entrepreneurial journey of Oprah Winfrey, examining how she built an audience for one of the most successful television shows in history; how she created the company, Harpo Productions, that produces that show as well as other media offerings; how... View Details
    Keywords: Business Model; Entrepreneurship; Leadership; Corporate Social Responsibility and Impact; Mission and Purpose; Personal Development and Career; Strategy; Media and Broadcasting Industry; United States
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    Koehn, Nancy F., Erica Helms, Katherine Miller, and Rachel Wilcox. "Oprah Winfrey." Harvard Business School Case 809-068, April 2009. (Revised May 2009.)
    • April 2017 (Revised March 2024)
    • Case

    Making Target the Target: Boycotts and Corporate Political Activity

    By: Nien-hê Hsieh and Victor Wu
    Through the challenges facing Target, the case examines ways in which corporations can become involved in political and legislative debates and processes, ranging from campaign contributions to lobbying to political activism. In 2016, Target CEO Brian Cornell must... View Details
    Keywords: Boycott; Corporate Political Activity; Lobbying; LGBTQ; Campaign Contributions; Campaign Finance; Retail; Shareholder Activism; Public Opinion; Social Issues; Corporate Social Responsibility and Impact; Mission and Purpose; Problems and Challenges; Laws and Statutes; Rights; Crisis Management; Risk Management; Media; Political Elections; Taxation; Corporate Accountability; Values and Beliefs; Fairness; Diversity; Customers; Communication; Business and Government Relations; Retail Industry; United States
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    Hsieh, Nien-hê, and Victor Wu. "Making Target the Target: Boycotts and Corporate Political Activity." Harvard Business School Case 317-113, April 2017. (Revised March 2024.)

      Michael E. Porter

      Michael Porter is an economist, researcher, author, advisor, speaker and teacher. Throughout his career at Harvard Business School, he has brought economic theory and strategy concepts to bear on many of the most challenging problems facing corporations, economies... View Details

      Keywords: biotechnology; e-commerce industry; health care; information; information technology industry; internet; nonprofit industry; service industry; state government
      • 10 Nov 2021
      • Blog Post

      Veterans in the MBA Program: Profiles of Service

      More than five percent of current students in the Harvard Business School MBA Program have military backgrounds, representing all US Armed Forces branches as well as international service. HBS is grateful for these students’ exceptional... View Details

        Michael L. Tushman

        Michael Tushman holds degrees from Northeastern University (B.S.E.E.), Cornell University (M.S.), and the Sloan School of Management at M.I.T. (Ph.D.). Tushman was on the faculty of the Graduate School of Business, Columbia University, from 1976 to 1998 where he was... View Details

        • 28 Feb 2018
        • Sharpening Your Skills

        Master the Team Meeting

        monkeybusinessimages No matter how much we hate going to meetings, there’s a generally accepted best practice that teams should meet with their managers on a regular cadence. More often than not, unfortunately, I hear leaders and their staffs dreading these... View Details
        Keywords: by Julia Austin
        • 15 Jun 2007
        • Research & Ideas

        Remembering Alfred Chandler

        kind—of someone who could achieve so much in his career and yet have the strength and wisdom to keep balance in his life, and pursue agendas far beyond explaining "Big Business." Al was a fine human being as well as a superb... View Details
        Keywords: by Sean Silverthorne
        • 25 Mar 2021
        • Blog Post

        Meet the Student Academic Services Support Team at HBS!

        resources available to them in order to best navigate academic and personal circumstances for which they may need support. SAS is available to partner with students to provide support and resources on the many facets of the HBS experience as they become immersed in the... View Details
        • August 2013 (Revised July 2024)
        • Case

        Amazon in 2024

        By: Sunil Gupta and Margaret L. Rodriguez
        Amazon launched its website in July 1995 to sell books online and by 2020 it has grown to become a digital giant with over $280 billion in annual sales. A large part of its growth came from expanding into a variety of businesses that some see as unrelated. Has it... View Details
        Keywords: Platforms; Complements; Showrooming; Ecosystem; Growth Strategy; Competitive Advantage; Network Effects; Internet and the Web; Business Model; Competitive Strategy; Growth and Development Strategy; Digital Platforms; Retail Industry; Publishing Industry
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        Gupta, Sunil, and Margaret L. Rodriguez. "Amazon in 2024." Harvard Business School Case 514-025, August 2013. (Revised July 2024.)

          Charles C.Y. Wang

          Charles C.Y. Wang is the Tandon Family Professor of Business Administration at Harvard Business School. He is a research member of the European Corporate Governance Institute (ECGI) and an associate editor of Management Science and Journal of Accounting Research,... View Details

          • 12 PM – 1 PM EST, 15 Nov 2018
          • Webinars: Career

          How to Prepare for High-Stakes Professional Events

          Career trajectories depend on performing well during vital moments: Job interviews, VC pitches, a crucial presentation, a make-or-break sales call. Performing well depends on practice, knowledge, and skillbut it also depends on your emotions and mindset. View Details
          • March 2002 (Revised September 2005)
          • Case

          Robert Mondavi and the Wine Industry

          Examines the competitive challenges facing Robert Mondavi as the wine industry begins to consolidate globally. Mondavi faces challenges from foreign competitors entering the U.S. market as well as diversified global alcoholic beverage companies entering the wine... View Details
          Keywords: Plant-Based Agribusiness; Competitive Strategy; Globalized Markets and Industries; Agriculture and Agribusiness Industry; Food and Beverage Industry; United States
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          Roberto, Michael. "Robert Mondavi and the Wine Industry." Harvard Business School Case 302-102, March 2002. (Revised September 2005.)
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