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  • All HBS Web  (859)
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  • December 2016 (Revised October 2018)
  • Case

U.S. Digital Service

By: Mitchell Weiss, Nick Sinai and Michael Norris
Mikey Dickerson and Haley Van Dyck found themselves far from home and far from certain about where to take the U.S. Digital Service (USDS) next. In the summer of 2015, they had landed in London to meet with Mike Bracken, director of the United Kingdom’s Government... View Details
Keywords: Public Entrepreneurship; Haley Van Dyck; Mikey Dickerson; United States Digital Service; Digital Services; Innovation Teams; Scaling Innovation; 18F; Presidential Innovation Fellows; Government Digital Service; Mike Bracken; Innovation Fellowships; Entrepreneurship; Government Administration; Innovation and Management; United States; United Kingdom
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Weiss, Mitchell, Nick Sinai, and Michael Norris. "U.S. Digital Service." Harvard Business School Case 817-032, December 2016. (Revised October 2018.)
  • Web

Students on the Job Market - Doctoral

it does not have its intended effect of reducing only myopic repurchases. Efficient repurchases decline at least as much as myopic repurchases. Faculty Advisor(s): Charles C.Y. Wang (Chair), Jonas Heese , and Aiyesha Dey Curriculum Vitae | View Details
  • 25 Jan 2024
  • Research & Ideas

Being a Team Player: Why College Athletes Succeed in Business

doctoral student at Duke University’s Fuqua School of Business; and Vladimir Mukharlyamov, an assistant professor at Georgetown University’s McDonough School of Business. Socioeconomics not the whole story After compiling 5.3 million profiles from 44 institutions using... View Details
Keywords: by Rachel Layne

    U.S. Digital Service

    Mikey Dickerson and Haley Van Dyck found themselves far from home and far from certain about where to take the U.S. Digital Service (USDS) next. In the summer of 2015, they had landed in London to meet with Mike Bracken, director of the United Kingdom’s... View Details
    • Web

    Teaching by the Case Method - Christensen Center for Teaching & Learning

    says, "through collaboration and cooperation with friends and colleagues, and through self-observation and reflection." This section of the Christensen Center website explores the Case Method in Practice along the following dimensions:... View Details
    • 2023
    • Working Paper

    Keep Your Enemies Closer: Strategic Platform Adjustments during U.S. and French Elections

    By: Rafael Di Tella, Randy Kotti, Caroline Le Pennec and Vincent Pons
    A key tenet of representative democracy is that politicians' discourse and policies should follow voters' preferences. In the median voter theorem, this outcome emerges as candidates strategically adjust their platform to get closer to their opponent. Despite its... View Details
    Keywords: Political Ideology; Political Elections; United States; France
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    Di Tella, Rafael, Randy Kotti, Caroline Le Pennec, and Vincent Pons. "Keep Your Enemies Closer: Strategic Platform Adjustments during U.S. and French Elections." NBER Working Paper Series, No. 31503, July 2023.
    • Research Summary

    Overview

    I am an ethnographer and field researcher studying how people experience and interpret their work and cultural contexts, as well as how this shapes inequality and organizational outcomes like normative control. I specialize in utilizing in-depth, inductive field... View Details
    • Web

    Connect with Clubs - Recruiting

    Amanda Rothamel arothamel@mba2025.hbs.edu Website http://https://www.africa-hbsclub.com Club Email afbc@studentclubs.hbs.edu African American Student Union Co-Presidents Spencer Copeland scopeland@mba2025.hbs.edu Kadija Yilla... View Details
    • 06 Feb 2023
    • HBS Seminar

    Using Oral History in Business and Management Studies

    • Web

    Help - Alumni

    https://www.hbs.edu/mba/registrar/alumni/Pages/alumni-namechange.aspx . Clubs Is there an HBS club near me? The HBS Alumni Club Directory on the HBS Clubs website can be filtered by location or interest so you can find the club that is... View Details
    • 08 Aug 2023
    • Research & Ideas

    Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

    published in American Sociological Review in April, Zhang measured culture, manager quality, and work-life balance based on almost 933,000 employee reviews of 8,800 companies on the career website Indeed.com. The site, which also provides... View Details
    Keywords: by Michael Blanding
    • 27 Nov 2023
    • Research & Ideas

    Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake

    life.” What else can we learn about voters? Technology and data availability have created new opportunities to study voter and candidate behavior. For example, researchers can now chart timelines based on candidates’ messages to voters using View Details
    Keywords: by Ben Rand
    • Web

    Finding Job Opportunities - Alumni

    career opportunities. Idealist Idealist is a job board with a focus on social enterprise. Job postings are frequently mission-driven with an emphasis on collaboration. AngelList Interested in working for a startup? AngelList is a website... View Details
    • 03 Mar 2015
    • First Look

    First Look: March 3

      Working Papers Competition As Strategic Interaction By: Eisenhardt, Kathleen, Rory McDonald, and Cheng Gao Abstract—Strategic interaction has been a topic of scholarly inquiry dating back to the 1960s. Drawing on several seminal examples, we explore the nature of the... View Details
    Keywords: Sean Silverthorne
    • 13 Jul 2016
    • HBS Case

    How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

    strategy worked. With nothing to lose, property owners doubled their chances of finding a potential renter, and Airbnb had a ready supply of homes with which it could attract customers. “Poaching customers is something all competitors do in different ways,” says... View Details
    Keywords: by Michael Blanding; Retail; Service; Transportation
    • Program

    Driving Nonprofit Performance and Innovation—Virtual

    HBS Social Enterprise Initiative website for scholarship information. Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the... View Details
    • 25 Oct 2011
    • First Look

    First Look: October 25

      PublicationsJoining a Nonprofit Board: What You Need to Know Authors:Marc J. Epstein and F. Warren McFarlan Publication:Jossey-Bass/Wiley, 2011 An abstract is unavailable at this time. Publisher's Link:... View Details
    Keywords: Sean Silverthorne
    • January–February 2018
    • Article

    Some Customers Would Rather Leave Without Saying Goodbye

    By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie
    We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where... View Details
    Keywords: Churn; Retention; Attrition; Customer Base Analysis; Hidden Markov Models; Latent Variable Models; Customer Relationship Management; Consumer Behavior
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    Ascarza, Eva, Oded Netzer, and Bruce G.S. Hardie. "Some Customers Would Rather Leave Without Saying Goodbye." Marketing Science 37, no. 1 (January–February 2018): 54–77.
    • 2017
    • Working Paper

    Cluster Mapping as a Tool for Development

    By: Christian H.M. Ketels
    This report builds on the foundational work on cluster mapping that Prof. Michael E. Porter has led at the Institute for Strategy and Competitiveness (ISC), Harvard Business School over the last two decades. He launched the U.S. Cluster Mapping Initiative in the late... View Details
    Keywords: Industry Clusters; Development Economics
    Citation
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    Ketels, Christian H.M. "Cluster Mapping as a Tool for Development." Working Paper, June 2017.
    • 11 Feb 2015
    • HBS Seminar

    EVENT POSTPONED - Ohad Barzilay, Tel Aviv University

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