website - Publications - Faculty & Research

25 Apr 2023
Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

Two China-based retail platforms, SHEIN and Temu, are getting a huge amount of attention in the fashion industry these days. I believe that the significance of these platforms goes way beyond the ability to give consumers trendy, low-priced fast-fashion merchandise.... View Details

Keywords: by John Deighton; Fashion; Retail; Consumer Products

25 Jan 2024
Research & Ideas

Being a Team Player: Why College Athletes Succeed in Business

doctoral student at Duke University’s Fuqua School of Business; and Vladimir Mukharlyamov, an assistant professor at Georgetown University’s McDonough School of Business. Socioeconomics not the whole story After compiling 5.3 million profiles from 44 institutions using... View Details

Keywords: by Rachel Layne

October 2017 (Revised November 2017)
Case

NYC311

By: Constantine E. Kontokosta, Mitchell Weiss, Christine Snively and Sarah Gulick

Joe Morrisroe, executive director for NYC311, had some gut instincts but no definitive answer to the question he was just asked by one of the mayor’s deputies: “Are some communities being underserved by 311? How do we know we are hearing from the right people?” Founded... View Details

Citation

Educators

Purchase

December 2016 (Revised October 2018)
Case

U.S. Digital Service

By: Mitchell Weiss, Nick Sinai and Michael Norris

Mikey Dickerson and Haley Van Dyck found themselves far from home and far from certain about where to take the U.S. Digital Service (USDS) next. In the summer of 2015, they had landed in London to meet with Mike Bracken, director of the United Kingdom’s Government... View Details

Keywords: Public Entrepreneurship; Haley Van Dyck; Mikey Dickerson; United States Digital Service; Digital Services; Innovation Teams; Scaling Innovation; 18F; Presidential Innovation Fellows; Government Digital Service; Mike Bracken; Innovation Fellowships; Entrepreneurship; Government Administration; Innovation and Management; United States; United Kingdom

Citation

Educators

Purchase

Mikey Dickerson and Haley Van Dyck found themselves far from home and far from certain about where to take the U.S. Digital Service (USDS) next. In the summer of 2015, they had landed in London to meet with Mike Bracken, director of the United Kingdom’s... View Details

08 Aug 2023
Research & Ideas

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

published in American Sociological Review in April, Zhang measured culture, manager quality, and work-life balance based on almost 933,000 employee reviews of 8,800 companies on the career website Indeed.com. The site, which also provides... View Details

Keywords: by Michael Blanding

Web

Help - Alumni

https://www.hbs.edu/mba/registrar/alumni/Pages/alumni-namechange.aspx . Clubs Is there an HBS club near me? The HBS Alumni Club Directory on the HBS Clubs website can be filtered by location or interest so you can find the club that is... View Details

Web

Teaching by the Case Method - Christensen Center for Teaching & Learning

says, "through collaboration and cooperation with friends and colleagues, and through self-observation and reflection." This section of the Christensen Center website explores the Case Method in Practice along the following dimensions:... View Details

Research Summary

Overview

I am an ethnographer and field researcher studying how people experience and interpret their work and cultural contexts, as well as how this shapes inequality and organizational outcomes like normative control. I specialize in utilizing in-depth, inductive field... View Details

2023
Working Paper

Keep Your Enemies Closer: Strategic Platform Adjustments during U.S. and French Elections

By: Rafael Di Tella, Randy Kotti, Caroline Le Pennec and Vincent Pons

A key tenet of representative democracy is that politicians' discourse and policies should follow voters' preferences. In the median voter theorem, this outcome emerges as candidates strategically adjust their platform to get closer to their opponent. Despite its... View Details

Keywords: Political Ideology; Political Elections; United States; France

Citation

Find at Harvard

Purchase

13 Jul 2016
HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

strategy worked. With nothing to lose, property owners doubled their chances of finding a potential renter, and Airbnb had a ready supply of homes with which it could attract customers. “Poaching customers is something all competitors do in different ways,” says... View Details

Keywords: by Michael Blanding; Retail; Service; Transportation

06 Feb 2023
HBS Seminar

Using Oral History in Business and Management Studies

Web

Finding Job Opportunities - Alumni

career opportunities. Idealist Idealist is a job board with a focus on social enterprise. Job postings are frequently mission-driven with an emphasis on collaboration. AngelList Interested in working for a startup? AngelList is a website... View Details

Web

Connect with Clubs - Recruiting

Judson Asiruwa jasiruwa@mba2026.hbs.edu Website http://www.africa-hbsclub.com Club Email afbc@studentclubs.hbs.edu African American Student Union Co-Presidents Maria Curry mcurry@mba2026.hbs.edu Khalil Pettus kpettus@mba2026.hbs.edu... View Details

27 Nov 2023
Research & Ideas

Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake

life.” What else can we learn about voters? Technology and data availability have created new opportunities to study voter and candidate behavior. For example, researchers can now chart timelines based on candidates’ messages to voters using View Details

Keywords: by Ben Rand

03 Mar 2015
First Look

First Look: March 3

Working Papers Competition As Strategic Interaction By: Eisenhardt, Kathleen, Rory McDonald, and Cheng Gao Abstract—Strategic interaction has been a topic of scholarly inquiry dating back to the 1960s. Drawing on several seminal examples, we explore the nature of the... View Details

Keywords: Sean Silverthorne

Web

Competitiveness & Economic Development - Institute For Strategy And Competitiveness

poorly understood. The Solution: Understanding Competitiveness Michael Porter defines competitiveness based on productivity and focuses on the microeconomic foundations of competitive advantage that underpin productivity in nations, regions and clusters. This View Details

Program

Driving Nonprofit Performance and Innovation—Virtual

HBS Social Enterprise Initiative website for scholarship information. Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the... View Details

25 Oct 2011
First Look

First Look: October 25

PublicationsJoining a Nonprofit Board: What You Need to Know Authors:Marc J. Epstein and F. Warren McFarlan Publication:Jossey-Bass/Wiley, 2011 An abstract is unavailable at this time. Publisher's Link:... View Details

Keywords: Sean Silverthorne

January–February 2018
Article

Some Customers Would Rather Leave Without Saying Goodbye

By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie

We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where... View Details

Keywords: Churn; Retention; Attrition; Customer Base Analysis; Hidden Markov Models; Latent Variable Models; Customer Relationship Management; Consumer Behavior

Citation

Find at Harvard

Read Now