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  • All HBS Web  (9,896)
    • People  (25)
    • News  (1,742)
    • Research  (6,381)
    • Events  (44)
    • Multimedia  (118)
  • Faculty Publications  (4,711)
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  • May 14 2014
  • Testimonial

Expanding Skills, Expanding Value

  • 22 Nov 2017
  • News

The Value of Local Independent Bookstores

  • Teaching Interest

Strategies for Value Creation (MBA Course)

By: Benjamin C. Esty
SVC is a capstone course that integrates topics from finance, strategy, and leadership. It is intentionally cross-functional and designed to force integration at the end  of the MBA program.  Students develop a value creation mindset and learn that value creation is an... View Details
  • June 2017
  • Article

Creating Reciprocal Value Through Operational Transparency

By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
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Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Creating Reciprocal Value Through Operational Transparency." Management Science 63, no. 6 (June 2017): 1673–1695.
  • February 2010
  • Supplement

Valuing Visa? Priceless (CW)

By: Peter Tufano
Students must determine whether or not Visa, which had an IPO one month prior, is a good investment. The case provides an overview of multisided platform businesses and the payments industry in general. Visa's business model and economics are reviewed. View Details
Keywords: Credit Cards; Initial Public Offering; Valuation; Multi-Sided Platforms; Microeconomics
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Tufano, Peter, and Jordan Ashley Wong Keffer. "Valuing Visa? Priceless (CW)." Harvard Business School Spreadsheet Supplement 210-708, February 2010.
  • December 1997 (Revised December 1998)
  • Case

Valuing Capital Investment Projects

By: W. Carl Kester
A collection of problems that introduces students to the application of discounted cash flow analysis in the evaluation of capital budgeting problems. View Details
Keywords: Budgets and Budgeting; Capital; Cash Flow; Investment; Valuation
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Kester, W. Carl. "Valuing Capital Investment Projects." Harvard Business School Case 298-092, December 1997. (Revised December 1998.)
  • March 2012 (Revised December 2014)
  • Case

Schön Klinik: Measuring Cost and Value

By: Robert S. Kaplan, Mary L. Witkowski and Jessica A. Hohman
The case illustrates how a leading German hospital group has invested deeply in the measurement of patient-level outcomes and costs, the foundations of a health care value framework. The company launches a pilot project to use time-driven activity-based costing (TDABC)... View Details
Keywords: Health Care; Costing; Activity-Based Costing; Hospitals; Activity Based Costing and Management; Value; Health Care and Treatment; Outcome or Result; Health Industry; Germany
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Kaplan, Robert S., Mary L. Witkowski, and Jessica A. Hohman. "Schön Klinik: Measuring Cost and Value." Harvard Business School Case 112-085, March 2012. (Revised December 2014.)
  • 03 Aug 2012
  • News

The Long-Term Value of Internet Companies

  • 29 Aug 2018
  • News

The Value of Valleys

discovered a company that I thought was amazing. Sodexo is a French company, Global French Company. I just fell in love with their mission and their values and their lens of the world, and their role in it as a corporate citizen. So, I... View Details

    The Psychosocial Value of Employment

    In settings where employment opportunities are scarce, the inability to work may generate psychosocial harm. This paper presents a causal estimate of the psychosocial value of employment in the Rohingya refugee camps of Bangladesh. We engage 745 individuals in a field... View Details
    • 01 Dec 2016
    • News

    Recognizing the Value Proposition

    the Cure Alzheimer’s Fund, a nonprofit that takes a venture capital approach to finding a cure for the disease, with which his wife, Allison, was diagnosed in her late 50s. Emphasizing the parallels between venture investing and philanthropy, he observes, “It’s about... View Details
    • 29 Aug 2005
    • Research & Ideas

    How Organizations Create Social Value

    A recent study on the factors that contribute to successful high-performance social enterprises finds a connection between enterprises that link economic value with social value. This was the focus of a study presented at the colloquium,... View Details
    Keywords: by Manda Salls
    • Research Summary

    Incommensurable Values and Rational Decision Making

    By: Nien-he Hsieh
    Rational decision making is widely thought to require comparing alternatives with respect to a single measure of value. Accordingly, asking managers to consider values in addition to economic efficiency has been criticized on the grounds that doing so violates the... View Details
    • 27 Jul 2017
    • Video

    The Value of Local Independent Bookstores

    • 07 Mar 2007
    • Research & Ideas

    How Do You Value a “Free” Customer?

    Businesspeople understand that not all customers are created equal—the 80-20 rule suggests that over time a small percentage of a company's customer base can generate a high percentage of its sales and profit. Models for calculating customer lifetime View Details
    Keywords: by Sarah Jane Gilbert; Web Services
    • Article

    Roundtable on Shared Value

    By: John Kania and Mark Kramer
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    "Roundtable on Shared Value." Stanford Social Innovation Review 9, no. 3 (Summer 2011). (Roundtable discussion led by John Kania and Mark Kramer.)
    • 02 Feb 2011
    • News

    Airgas and Shareholder Value

    • 17 Jun 2011
    • News

    The Value in Vulnerability

    • 10 Nov 2021
    • News

    How NFTs Create Value

    • August 2021
    • Case

    Yummy: Delivering Value to Venezuela

    By: Ayelet Israeli, Jenyfeer Martinez Buitrago and Carla Larangeira
    By June 2021, Yummy had become Venezuela’s first and largest food delivery app and last-mile logistics company. In Caracas, the nation’s capital, Yummy held a 55% market share, while operations in other cities had already started to take place, including in three of... View Details
    Keywords: Internet and the Web; Health Pandemics; Business Startups; Growth and Development Strategy; Expansion
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    Israeli, Ayelet, Jenyfeer Martinez Buitrago, and Carla Larangeira. "Yummy: Delivering Value to Venezuela." Harvard Business School Case 522-034, August 2021.
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