Publications

October 2006
Case

Lean at Wipro Technologies

Wipro Technologies, a rapidly growing software services firm based in India, decided to use principles from the Toyota Production System (also known as lean) to fundamentally change their operating model. Looks at why Wipro chose to use lean and how they went about... View Details

Keywords: Organizational Change and Adaptation; Competitive Advantage; Applications and Software; Operations; Information Technology Industry; India

March 2025
Teaching Plan

Wasabi Technologies (A) and (B)

By: N. Louis Shipley and Stacy Straaberg

Teaching Plan for HBS Case Nos. 823-021 and 825-035. Set in 2019, the “Wasabi Technologies (A)” case centers on Wasabi Technologies (Wasabi), a successful hot cloud storage company based in Boston, Massachusetts. Founder and CEO David Friend is ready to scale the... View Details

Keywords: Sales; Product Development; Growth and Development Strategy; Business Divisions; Business Strategy; Marketing Strategy; Distribution Channels; Information Technology Industry; United States; Massachusetts; Boston

March 1993
Background Note

Note on Information Technology and Strategy

By: Richard L. Nolan and Katherine Seger

Provides a context for the evolution of information technology in business organizations, explains the emergence of information as an important resource to be managed, and provides a framework for assessing the strategic potential of information in the firm. View Details

Keywords: Information; Information Management; Information Technology; Business Strategy; Competitive Strategy; Cooperation; Adoption; Body of Literature; Archives; Annual Reports; Information Technology Industry

January 1998 (Revised December 1998)
Case

NSK Software Technologies Ltd.

By: Paul A. Gompers and Jeffrey M. Anapolsky

Discusses the efforts of three Israeli software engineers' efforts to bring a network security software product to market. The firm needs an investment to complete programming and start marketing. View Details

Keywords: Applications and Software; Financing and Loans; Product Development; Information Technology Industry; Israel

15 Jan 2021
News

Top Ten Technology Books Of 2020

Web

Technology & Operations Management - Doctoral

Technology & Operations Management The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students... View Details

August 2011 (Revised November 2012)
Case

Danielle Marcoux at AdNet2Win Technologies

By: Anthony J. Mayo and Joshua D. Margolis

Danielle Marcoux, Director of Web Design at AdNet2Win Technologies, must decide how best to confront Charles Davide, the Chief Technology Officer and leader of the design team charged with overseeing a major upgrade of the company's proprietary customer loyalty... View Details

Keywords: Management Style; Management Teams; Interpersonal Communication; Creativity; Status and Position; Web Services Industry

April 2011
Article

The Origins of Japanese Technological Modernization

By: Tom Nicholas

Explanations of Japanese technological modernization from the late nineteenth to the mid-twentieth century have increasingly focused on domestic capabilities as opposed to the traditional emphasis on knowledge transfers from the West. Yet, the literature is mostly... View Details

Keywords: Knowledge Sharing; Body of Literature; Innovation and Invention; Technological Innovation; Patents; Measurement and Metrics; Expansion; Growth and Development Strategy; Economic Growth; Developing Countries and Economies; Information Technology; Technology Industry; Japan; Germany; Great Britain; United States

Read Now

February 1991 (Revised February 1992)
Background Note

Information Technology and Organizations

By: Lynda M. Applegate

Keywords: Information Technology; Organizations

Web

Staff | Information Technology

Staff Harvard Business School (HBS) IT delivers and supports the strategic technology solutions you need to help HBS shape the future of business. Whether we're behind the scenes ensuring the security and availability of mission-critical... View Details

2012
Chapter

Technological Innovation and Organizations

By: Pierre Azoulay and Josh Lerner

Keywords: Technological Innovation; Organizational Design; Organizational Change and Adaptation

1995
Chapter

Modes of Technology Transfer

By: D. A. Leonard-Barton

Keywords: Technology; Technology Industry

27 Oct 2010
Working Paper Summaries

The Intensive Margin of Technology Adoption

Keywords: by Diego Comin & Martí Mestieri

March 1999 (Revised January 2000)
Background Note

Interactive Technologies and Relationship Marketing Strategies

By: Youngme E. Moon

Outlines the role of interactive technologies in the development of relationship marketing strategies. View Details

Keywords: Marketing Strategy; Customer Relationship Management; Technology

April 2005 (Revised November 2005)
Case

Information Technology at COSCO

By: F. Warren McFarlan, Guoqing Chen and David Lane

Describes the current status of IT applications at the second largest container shipping company in the world: China-based COSCO. Describes the challenges the company has faced in dealing with its development and shows a series of organizational and application... View Details

Keywords: Information Technology; Organizational Change and Adaptation; Problems and Challenges; Shipping Industry; China

February 2018 (Revised December 2019)
Case

Rise of the Drones: Identified Technologies

By: Andy Wu and George Gonzalez

The founder and CEO of Identified Technologies, a Pittsburgh-based drone software and services company, faces a dilemma when San Francisco–based DroneDeploy begins to disrupt the industry with its drone software platform. Identified Technologies needs to consider... View Details

Keywords: Applications and Software; Digital Platforms; Disruption; Network Effects; Computer Industry; Web Services Industry; Pittsburgh; San Francisco

February 2000 (Revised April 2003)
Case

InSite Marketing Technology (A)

By: Lynda M. Applegate, Genevieve J.S. Feraud and Sheila L Marcelo

Introduces students to products and services that improve customers' online shopping experience. Also discusses the challenges of marketing new product concepts and finding funding for start-up ventures. View Details

Keywords: Customer Focus and Relationships; Financing and Loans; Technological Innovation; Business or Company Management; Marketing Strategy; Product Launch; Service Delivery; Competitive Strategy; Competitive Advantage; Service Industry; Web Services Industry