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Show Results For

  • All HBS Web  (1,409)
    • People  (9)
    • News  (508)
    • Research  (401)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (138)
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  • 02 Jun 2020
  • Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

The restaurant industry is one of those most devastated by COVID-19, and social distancing will continue to make many small restaurants unviable. Reduced revenue flows will never cover the rent. But not all is lost. In our research, one... View Details
Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

Richard E. Walton and Robert B. McKersie's book A Behavioral Theory of Labor Negotiations: An Analysis of a Social Interaction System (ILR Press, 1991). The head of a manufacturing firm was preparing to initiate talks with the leadership... View Details
Keywords: by Deepak Malhotra
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

for policy choices.” Kerr, the Dimitri V. D’Arbeloff–MBA Class of 1955 Professor of Business Administration, has researched the economic effects of global migration of workers for more than a decade, sometimes partnering with his wife,... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

disparaged him. But he defended his decision, saying, "I love the sport and want to do what's best for the sport. I guarantee in the long term, people will come back and thank me." The students in Rose's class spent time arguing... View Details
Keywords: by Michael Blanding; Sports
  • 20 Jul 2010
  • First Look

First Look: July 20

Founding of Nike Noam Wasserman and Kyle AndersonHarvard Business School Case 810-077 It had taken Phil Knight 16 long years to build Nike into the number one athletic-shoe company in the country. When Knight had first conceived of the company for an MBA View Details
Keywords: Martha Lagace
  • 22 Sep 2009
  • First Look

First Look: September 22

Publication:Journal of Peace Research (forthcoming) Abstract This paper conducts an empirical analysis of the geographic, economic, and social factors that contributed to the spread of civil war in Nepal over the period 1996-2006. This... View Details
Keywords: Martha Lagace
  • 27 Jul 2010
  • First Look

First Look: July 27

generations to come. Publisher's Link: http://press.princeton.edu/titles/9261.html The Impact of Corporate Social Responsibility on Investment Recommendations Authors:Ioannis Ioannou and George Serafeim Publication:Best Paper Proceedings... View Details
Keywords: Martha Lagace
  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

mind. One is Coca-Cola's "I'd like to teach the world to sing," which invokes the deep metaphor of connection and the ability of the brand to bring diverse people together. It also engaged the deep metaphor of social balance by... View Details
Keywords: by Martha Lagace; Consumer Products
  • 06 Jul 2016
  • What Do You Think?

How Do We Pay for the Costs of Globalization?

there is anything illegal about what Carrier, or many companies before it, is doing. It is carrying out the wishes of shareholders of its parent, United Technologies. As UT’s CEO, Greg Harris, put it in explaining his company’s continued high profit performance, “what... View Details
Keywords: by James L. Heskett; Manufacturing
  • 23 Apr 2019
  • First Look

New Research and Ideas, April 23, 2019

social and environmental policy issues not directly related to their company’s core business. Distinct from nonmarket strategy and traditional corporate social responsibility, the recent wave of CEO activism... View Details
Keywords: Dina Gerdeman
  • 08 Jul 2019
  • Research & Ideas

Are Paywalls Saving Newspapers?

paywall sales strategy, you have to make sure you have the reputation and the uniqueness of content to do it ” “We look at the whole picture—both the digital and print channels, and the two revenue sources of the firms, advertising and subscriptions,” says study author... View Details
Keywords: by Kristen Senz; Journalism & News; Media & Broadcasting
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

http://www.remote-sensing.routledge.com/books/details/9780805862911/ The Social Utility of Feature Creep Authors:Debora V. Thompson and Michael I. Norton Publication:Journal of Marketing Research (forthcoming) Abstract Previous research... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

rebuilt successfully, it can come back even stronger. Sandra J. Sucher is the MBA Class of 1966 Professor of Management Practice at Harvard Business School and served as vice president of corporate quality at Fidelity Investments, where... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

Michael W. Toffel Abstract—CEO activism refers to corporate leaders speaking out on social and environmental policy issues not directly related to their company’s core business. Distinct from nonmarket strategy and traditional corporate... View Details
Keywords: Dina Gerdeman
  • 28 Mar 2012
  • What Do You Think?

Are Factory Jobs Important to the Economy?

manufacturing jobs beget service jobs. It's a short step to conclude that the decline of the middle class and loss of social fabric, at least in the US, can be traced to a drop in "factory jobs," (a notion... View Details
Keywords: by James Heskett; Manufacturing
  • 06 Nov 2008
  • Op-Ed

Selling Out The American Dream

anything but a good example for the average citizen. Left-wing politicians are equally guilty of framing the American Dream in material terms. They claim the Dream is increasingly out of reach of middle class Americans, pointing to a... View Details
Keywords: by John Quelch
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

among, say, governments? Rangan: Not as much as we would like. What I'm finding is that the people in government and NGOs are a little lukewarm to the idea because it has business intonations to it. If we went out there and said, "Look, this is an equity thing.... View Details
Keywords: by Martha Lagace
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

Summing Up Can the Brilliance of the "Jerk" Be Tapped? The best business problem cases are those that divide a class into groups making two or more persuasive arguments. The questions of whether or not and how to make... View Details
Keywords: by James Heskett
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

less attractive option. What was the result? The employee dropped the suit. When Deepak was in graduate school, an economics professor began his first day of class with the following statement: "I want you all to remember... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • 20 Feb 2017
  • Research & Ideas

Having No Life is the New Aspirational Lifestyle

decades of social history, where enjoyment of nonproductive leisure time was seen as a mark of a successful life. The ability to fritter away your hours was considered the apex of success as evidenced in books from sociologist Thorstein... View Details
Keywords: by Michael Blanding
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