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  • September 1991
  • Article

Retail Pricing: Does Channel Length Matter

By: R. Lal and Anne Coughlan
Keywords: Price
Related
  • 15 Jan 2009
  • News

Retailers fight slump by pushing generics

  • 02 Nov 2015
  • News

When Retail Prices Cross the Line

  • 2018
  • Working Paper

Shipping Fees and Product Assortment in Online Retail

By: Chaoqun Chen and Donald Ngwe
Shipping fees are an important aspect of online retail for both consumers and sellers. A common fee structure is contingent free shipping, in which consumers are granted free shipping for basket sizes above a minimum value and are charged a flat fee for orders below... View Details
Keywords: Shpping Fee; E-commerce; Multi-category Demand; Search Costs; Shipping Membership; Spending; Consumer Behavior; Retail Industry
Related
  • 12 Oct 1999
  • Research & Ideas

Rapid Response: Inside the Retailing Revolution

advances in information technology, a revolution has been taking place in retailing during the past two decades, and nowhere more so than in the apparel and textile sectors. The first to chronicle these changes and their implications in... View Details
Keywords: by James E. Aisner; Retail; Retail; Retail; Retail; Retail
  • November 1982 (Revised June 1983)
  • Case

Casual Male: Off-Price Men's Apparel Retailing

By: Richard S. Tedlow
Keywords: Marketing Strategy; Advertising; Apparel and Accessories Industry
Related
  • February 1990
  • Case

Retail Financial Services Industry in 1988

By: Dwight B. Crane
Related
  • 16 Nov 2010
  • News

Seasonal prices are boosting retail sales

  • May 16 2023
  • Testimonial

From Chief Retail Banking Officer to CEO

  • March 1979
  • Background Note

Note on Types of Retail Stores

By: Hirotaka Takeuchi
Keywords: Retail Industry
Related
  • 2016
  • Working Paper

The Impact of Supplier Inventory Service Level on Retailer Demand

By: Nathan Craig, Nicole DeHoratius and Ananth Raman
To set inventory service levels, suppliers must understand how changes in inventory service level affect demand. We build on prior research, which uses analytical models and laboratory experiments to study the impact of a supplier's service level on demand from... View Details
Keywords: Customer Satisfaction; Forecasting and Prediction; Learning; Consumer Behavior; Service Delivery; Performance Expectations; Apparel and Accessories Industry; Service Industry
Related
  • 12 Mar 2015
  • News

Maine retailer L.L. Bean plans to triple its stores

  • July–August 2016
  • Article

Minimum Advertised Pricing: Patterns of Violation in Competitive Retail Markets

By: Ayelet Israeli, Eric Anderson and Anne Coughlan
Manufacturers in many industries frequently use vertical price policies, such as minimum advertised price (MAP), to influence prices set by downstream retailers. Although manufacturers expect retail partners to comply with MAP policies, violations of MAP are common in... View Details
Keywords: Pricing Policies; Pricing; Channel Management; Legal Aspects Of Business; Price; Governance Compliance; Marketing Channels; Retail Industry
Related
  • 25 Feb 2014
  • News

Is The Gap's Minimum Wage Hike Good Retail Politics?

  • 14 Sep 2017
  • News

The Future of Retail Is Stores That Aren’t Stores

  • 18 Mar 2021

Industry Spotlight Series: From Retail to HBS

Please join us for a virtual panel discussion highlighting Harvard Business School students formerly working in the Retail Industry. Hear what a day in the life of an HBS student is like, how they plan to utilize their MBA, and maybe even... View Details
  • October 2005 (Revised December 2006)
  • Case

Magazine Luiza: Building a Retail Model of "Courting the Poor"

By: Frances X. Frei and Ricardo Reisen de Pinho
Describes the innovative retail model of the Brazilian firm Magazine Luiza. Magazine Luiza enables low-income consumer credit by applying a flexible and nuanced evaluation system. Additionally, its dedication to customer service, employee motivation, and progressive... View Details
Keywords: Motivation and Incentives; Information Technology; Income; Innovation and Management; Success; Customer Focus and Relationships; Credit; Retail Industry; Brazil
Related
  • March 2011
  • Case

Seven-Eleven Japan: The Tanpin Kanri Retail Practice

By: Hirotaka Takeuchi and Carin-Isabel Knoop
This case focuses on Tanpin Kanri, which uses both store-level human knowledge and product information sharing. View Details
Keywords: Knowledge Sharing; Employees; Practice; Knowledge Use and Leverage; Competitive Strategy; Retail Industry; Japan
Related
  • November 1990 (Revised December 1991)
  • Case

Ahold & AMS: European Retail Synergy Marketing

By: Ray A. Goldberg
Keywords: Marketing; Retail Industry; Europe
Related
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

American retailers are heading into a holiday shopping season unlike any other as the spiraling COVID-pandemic and limp economy threaten consumer spending. We asked Harvard Business School faculty members—in particular, authors of recent... View Details
Keywords: by Danielle Kost; Retail