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  • All HBS Web  (4,024)
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  • All HBS Web  (4,024)
    • People  (16)
    • News  (908)
    • Research  (2,457)
    • Events  (27)
    • Multimedia  (47)
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  • October 2011 (Revised September 2014)
  • Case

Moda Operandi: A New Style of Fashion Retail

By: Mukti Khaire
Moda Operandi is a startup in the fashion industry. The firm organizes online trunk shows of designers' collections, allowing its members to directly order clothes from the collections shown in Fashion Weeks all over the world. Moda Operandi conveys the preorders to... View Details
Keywords: Business Startups; Entrepreneurship; Order Taking and Fulfillment; Distribution Channels; Internet and the Web; Design; Retail Industry; Retail Industry
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Khaire, Mukti. "Moda Operandi: A New Style of Fashion Retail." Harvard Business School Case 812-040, October 2011. (Revised September 2014.)
  • September – October 2010
  • Article

The Effect of Product Variety and Inventory Levels on Retail Sales: A Longitudinal Study

By: Zeynep Ton and Ananth Raman
We examine the effects of product variety and inventory levels on store sales. Using four years of data from stores of a large retailer, we show that increases in product variety and inventory levels are both associated with higher sales. We also show that increasing... View Details
Keywords: Buildings and Facilities; Design; Logistics; Product; Quality; Sales; Retail Industry
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Ton, Zeynep, and Ananth Raman. "The Effect of Product Variety and Inventory Levels on Retail Sales: A Longitudinal Study." Production and Operations Management 19, no. 5 (September–October 2010): 546–560.
  • July–August 2000
  • Article

Rocket-Science Retailing Is Almost Here: Are You Ready?

By: Marshall L. Fisher, A. Raman and Anna McClelland
Keywords: Science; Sales
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Fisher, Marshall L., A. Raman, and Anna McClelland. "Rocket-Science Retailing Is Almost Here: Are You Ready?" Harvard Business Review 78, no. 4 (July–August 2000): 115–124.
  • September 1988 (Revised November 1988)
  • Case

Watt Group: Consumer Product and Retailing Doctors (A)

By: Ray A. Goldberg
Keywords: Marketing; Brands and Branding
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Goldberg, Ray A. "Watt Group: Consumer Product and Retailing Doctors (A)." Harvard Business School Case 589-051, September 1988. (Revised November 1988.)
  • February 2025
  • Teaching Note

Kwame Spearman at Tattered Cover: Reinventing Brick-and-Mortar Retail

By: Ryan Raffaelli
Teaching Note for HBS Case No. 422-014. View Details
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Raffaelli, Ryan. "Kwame Spearman at Tattered Cover: Reinventing Brick-and-Mortar Retail." Harvard Business School Teaching Note 425-055, February 2025.
  • March 2020
  • Teaching Note

Grupo Éxito: Facing Colombia's Competitive Grocery Retail Industry

By: Jose B. Alvarez and Carla Larangeira
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Alvarez, Jose B., and Carla Larangeira. "Grupo Éxito: Facing Colombia's Competitive Grocery Retail Industry." Harvard Business School Teaching Note 520-082, March 2020.
  • September 1988
  • Supplement

Watt Group: Consumer Product and Retailing Doctors (C)

By: Ray A. Goldberg
Keywords: Consumer Products Industry; Health Industry
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Goldberg, Ray A. "Watt Group: Consumer Product and Retailing Doctors (C)." Harvard Business School Supplement 589-053, September 1988.
  • January 2000
  • Article

Retailing and Supply Chains in the Information World

By: J. H. Hammond, F.A. Abernathy, J.T. Dunlop and D. Weil
Keywords: Supply Chain; Information
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Hammond, J. H., F.A. Abernathy, J.T. Dunlop, and D. Weil. "Retailing and Supply Chains in the Information World." Technology in Society 22, no. 1 (January 2000): 5–31.
  • Article

Productivity in Retailing: Retail Structure and Public Policy

By: Hirotaka Takeuchi and Louis P. Bucklin
Keywords: Sales; Policy
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Takeuchi, Hirotaka, and Louis P. Bucklin. "Productivity in Retailing: Retail Structure and Public Policy." Journal of Retailing 53, no. 1 (Spring 1977).
  • 22 Jan 2001
  • Research & Ideas

Control Your Inventory in a World of Lean Retailing

while sales for 43-regular vary as much as four times the average demand. A rare size, such as 43-long, would vary even more. To satisfy retail customers, the manufacturer must hold a proportionately larger inventory of 43-regular, even... View Details
Keywords: by Frederick H. Abernathy, John T. Dunlop, Janice H. Hammond & David Weil; Consumer Products
  • 19 Jan 2021
  • Working Paper Summaries

The Value of Descriptive Analytics: Evidence from Online Retailers

Keywords: by Ron Berman and Ayelet Israeli; Retail; Retail
  • Other Unpublished Work

Cross Sectional Analysis of Phantom Products at Retail Stores

By: Zeynep Ton and Ananth Raman
Keywords: Distribution; Logistics; Retail Industry
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Ton, Zeynep, and Ananth Raman. "Cross Sectional Analysis of Phantom Products at Retail Stores."
  • June 2022 (Revised October 2022)
  • Background Note

Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World

By: William R. Kerr, Daniel O'Connor, Paige Boehmcke and Will Ensor
Increasing digitalization of grocery retail and quick commerce reveals insights about managing complex supply chains at scale and shifting revenue streams from product sales to data monetization. How are the roles of retailers changing? What happens if marginal cost... View Details
Keywords: Grocery Delivery; Grocery; Digitalization; Fulfillment; Delivery; Supply Chain; Disruption; Food; Supply Chain Management; Market Design; Trends; Value Creation; Goods and Commodities; Customer Value and Value Chain; Digital Transformation; Retail Industry; Retail Industry; United States; China
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Kerr, William R., Daniel O'Connor, Paige Boehmcke, and Will Ensor. "Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World." Harvard Business School Background Note 822-108, June 2022. (Revised October 2022.)
  • June 2003
  • Article

The Impact of Frequent Shopper Programs in Grocery Retailing

By: Rajiv Lal and David E. Bell
Keywords: Sales; Customer Focus and Relationships
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Lal, Rajiv, and David E. Bell. "The Impact of Frequent Shopper Programs in Grocery Retailing." Quantitative Marketing and Economics 1, no. 2 (June 2003).
  • August 1988
  • Background Note

Note on the Use of Information Technology in Retailing

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Mead, Melissa J. "Note on the Use of Information Technology in Retailing." Harvard Business School Background Note 189-024, August 1988.
  • 21 Jan 2020
  • Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

As big box bookstores Barnes & Noble and Borders spread across the landscape in the 1990s, retail observers sounded the death knell for small, independent booksellers. But they had no idea of the onslaught that was coming. Amazon.com... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • Other Unpublished Work

A Technique to Estimate Retail Demand and Lost Sales

By: A. Raman and Giulio Zotteri
Keywords: Mathematical Methods; Demand and Consumers; Sales; Retail Industry
Citation
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Raman, A., and Giulio Zotteri. "A Technique to Estimate Retail Demand and Lost Sales."
  • 2017
  • Working Paper

Cellophane, the New Visuality, and the Creation of Self-Service Food Retailing

By: Ai Hisano
This working paper examines how innovations in transparent packaging, specifically cellophane in the mid-twentieth century United States, helped retailers create full self-service merchandising systems, including selling perishable food. While self-service stores began... View Details
Keywords: Food; Product Marketing; Business History; Food and Beverage Industry; United States
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Hisano, Ai. "Cellophane, the New Visuality, and the Creation of Self-Service Food Retailing." Harvard Business School Working Paper, No. 17-106, May 2017.
  • 2018
  • Working Paper

Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets

By: Chaithanya Bandi, Antonio Moreno, Donald Ngwe and Zhiji Xu
We investigate how dynamic pricing can lead to higher operational costs through more product returns in the online retail industry. Dynamic pricing has been widely applied by many online retailers. Research has shown that, in response to dynamic pricing, some customers... View Details
Keywords: Price; Policy; Consumer Behavior; Cost Management; Emerging Markets; Retail Industry
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Bandi, Chaithanya, Antonio Moreno, Donald Ngwe, and Zhiji Xu. "Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging Markets." Working Paper, September 2018.
  • November–December 2000
  • Article

Control Your Inventory in a World of Lean Retailing

By: F.H. Abernathy, J.T. Dunlop, J. Hammond and D. Weil
Keywords: Assets; Sales
Citation
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Abernathy, F.H., J.T. Dunlop, J. Hammond, and D. Weil. "Control Your Inventory in a World of Lean Retailing." Harvard Business Review 78, no. 6 (November–December 2000): 169–176.
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