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- All HBS Web
(760)
- People (1)
- News (171)
- Research (387)
- Events (4)
- Multimedia (7)
- Faculty Publications (180)
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- 29 Aug 2012
- Working Paper Summaries
Entrepreneurship and Urban Growth: An Empirical Assessment with Historical Mines
- July 2020
- Case
King's College Hospital in Crisis
By: John R. Wells and Benjamin Weinstock
On December 11, 2017, King’s College Hospital NHS Foundation Trust (King’s), one of London’s leading teaching hospital groups, was put into “special measures” by NHS Improvement (NHSI), the financial regulator of England’s National Health Service (NHS). The future of... View Details
Keywords: Hospitals; Financing; Health Care and Treatment; Financial Condition; Crisis Management; Organizational Structure; Transformation; Strategic Planning; United Kingdom
Wells, John R., and Benjamin Weinstock. "King's College Hospital in Crisis." Harvard Business School Case 721-356, July 2020.
- 18 Apr 2023
- Research & Ideas
What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'
Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
- 20 Jan 2014
- Research & Ideas
Language Wars Divide Global Companies
and employee reactions. Managers must prepare for the communications challenges brought on by a new lingua franca system and watch for coping aids used by employees to avoid embarrassment, such as not attending meetings. Create a safe communications environment. Watch... View Details
Keywords: by Kim Girard
- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
technology. Much of the research to date on innovation has focused on factors in an organization—timing of adoption decisions, overall organizational support of innovation, and an organization's history of innovation—that are one step View Details
Keywords: by Hilah Geer
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
case, then I'm essentially using a proxy for “this person is a woman.” Then, when the algorithm uses the color of the case to decide who to hire or who to give a discount to, the algorithm may favor the group that has red cases, meaning it disproportionally favors... View Details
Keywords: by Rachel Layne
- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
Chesky was quoted as saying: "Access is built on trust, and trust is built on transparency. When you remove anonymity, it brings out the best in people. We believe anonymity has no place in the future of Airbnb or the sharing... View Details
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
expanding its business-cleaning offerings to new markets to match new demands and unmet needs. Zoom removed time limits from basic accounts for primary school educators who now need to use its teleconferencing software for teaching. Fan... View Details
- 19 Jul 2017
- Research & Ideas
Why Government 'Nudges' Motivate Good Citizen Behavior
way information is presented or the process by which you select from the available options in such a way that it tends to lead people toward a certain path,” Beshears says. “But it doesn’t coerce them in any way or remove any options from... View Details
Keywords: by Michael Blanding
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
sustain his regime and transform Panamanian society; Noriega continued it in order to destroy anyone who threatened his control over the profits from corruption and cocaine. Once the United States removed Noriega through the brute... View Details
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
on what you can offer to the relationship, it might be an important mindset to have, and remove some of those feelings of inauthenticity," Gino says. In previous research, Gino has studied the effect of framing an idea in terms of... View Details
Keywords: by Carmen Nobel
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
PepsiCo used a similar argument to prevent its advertising firm from working for a key competitor. PepsiCo's CEO worked closely with the CEO of its Frito-Lay unit and PepsiCo's general counsel to devise a strategy to remove trans fats... View Details
- 01 Nov 2022
- Research & Ideas
A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters
conception of what their job duties were, with employment contracts focused heavily on their particular task in the manufacturing process. For these workers, things like proposing a morale-boosting monthly birthday celebration or suggesting that an awkward dividing... View Details
Keywords: by Scott Van Voorhis
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
deliberate on important decisions. Masking the gender of applicants for tech jobs before deciding whether they should be interviewed can remove bias from the process. And when selecting employees for a task, managers should compare two or... View Details
Keywords: by Dina Gerdeman
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
seller groups as well as between them. It, in fact, leads to better agreements that provide more value to the buyer and lower cost to the seller. Customers only receive and pay for what they value and suppliers can reduce costs by View Details
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
figure it out. It’s a new way of serving users and making customers happy, but it comes with a lot of risks. The minute something this fundamental happens, where you’re essentially taking a firm’s ability to serve consumers and you’re View Details
Keywords: by Dina Gerdeman
- 11 Mar 2019
- Research & Ideas
Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?
image of raw serenity it presented to the world; yet it took a concerted marketing effort that highlighted these elements in an attractive way to succeed. Prepare to invest money and time. Ten years ago, South Korea set out to remove the... View Details
- 17 Aug 2021
- Op-Ed
Dispensing Justice: The Case for Legalizing Cannabis Nationally
of the harm caused to mostly young people of color during the “war on drugs.” The proposal has also been lauded for reflecting public sentiment in removing cannabis’s classification as a Schedule I drug. "The legal cannabis industry is... View Details
Keywords: by Ashish Nanda and Tabatha Robinson
- 17 Sep 2018
- Research & Ideas
Welcome to Retirement. Who Am I Now?
feet up, and coast through their Golden Years. Like a boiling kettle removed from the burner, most retirees initially feel a blissful release from intense pressure when 40 or more hours are no longer dedicated to a job each week. An empty... View Details
- 10 Apr 2014
- Research & Ideas
John Kotter’s Plan to Accelerate Your Business
management tackle big opportunities. The accelerators are: Create a sense of urgency. Build guiding coalition. Form strategic vision and initiatives. Enlist volunteer army. Enable action by removing barriers. Generate short-term wins.... View Details
Keywords: by Kim Girard