recognition - Publications - Faculty & Research

17 Sep 2018
Research & Ideas

Welcome to Retirement. Who Am I Now?

ways. A retired engineer threw himself into doing hands-on engineering work as a volunteer for the new community center being built in town. Finding a new source for valued affirmation: Retirees often miss the recognition and positive... View Details

Keywords: by Dina Gerdeman; Entertainment & Recreation

31 Aug 2020
What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

tell us. Inclusion is related to such things as “voice”—the belief by workers that they are heard—as well as recognition and equal opportunity in rewards and promotions. Harder to quantify than diversity, inclusion is more nuanced and... View Details

Keywords: by James Heskett

15 Nov 2018
Book

Can the Global Food Industry Overcome Public Distrust?

JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details

Keywords: by Sean Silverthorne; Agriculture & Agribusiness

21 Feb 2005
Op-Ed

Is Business Management a Profession?

departments stemmed from the recognition that economics, at the time, had no interest in one of management's most pressing concerns—namely, the internal organization of the firm. When experimentation with various disciplines—including... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

in unconscious processes. Growing recognition of this is one reason for the increased interest among marketers of the role of emotions in decision-making. Deep metaphors, being a part of this unconscious language of thought, have three... View Details

Keywords: by Martha Lagace; Consumer Products

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

information—and it sat on managers' shelves. No follow-up ever took place. You're probably laughing—or wincing—in recognition of what has become a familiar tale of corporate change efforts. Indeed, with all the transformation efforts... View Details

Keywords: by Nick Morgan

01 Feb 2010
Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

to do a word recognition exercise. The task was to write down the first word that came to their mind when given a string of scrambled letters. These strings of scrambled letters were each constructed by interleaving a pro-social word with... View Details

Keywords: by Sarah Jane Gilbert

23 May 2023
Research & Ideas

Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'

Design Institute to create and support opportunities for Black entrepreneurs. “The pattern recognition that stems from my learning differences and unique perspective does help with surfacing unknown unknowns.” As for the art world’s... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

25 Apr 2007
Research & Ideas

Feeling Stuck? Getting Past Impasse

at an impasse. The impasse experience has features that are common to all of us, and in time each of us has a unique experience of impasse. For most people the recognition that we're at an impasse, whether it's a career situation or a... View Details

Keywords: by Martha Lagace

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

run the risk of not extracting the full financial value from these partnerships and co-branding opportunities that they deserve. Q: Do you have advice for aligning brand with mission? In particular, your case on Habitat for Humanity shows brand View Details

Keywords: by Manda Salls

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

strategic marketing for Memphis-based FedEx, attributes these failures not to the technology per se, but to a "lack of recognition of the degree to which [IT implementation] requires process change, cultural change, and brute-force... View Details

Keywords: by David Stauffer

23 Oct 2013
Research & Ideas

Overcoming Nervous Nelly

others said, "I am anxious" or "I am calm." That simple reframing device dramatically changed the outcome of their performances. Measured by voice recognition software that rated pitch, volume, and rhythm, the "I... View Details

Keywords: by Michael Blanding

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

when. With facial recognition and infrared cameras, there can be time series data collected from your temperature and probably what was in the breaths you exhaled, captured over weeks and years, as you enter vestibules and ride... View Details

Keywords: by Dina Gerdeman

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

same. The Balanced Scorecard provides a framework to help organizations achieve better operating results, superior governance, and greater shareholder value. The Balanced Scorecard has evolved based on the recognition that organizations... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

sometimes get their day in the sun: Sherron Watkins of Enron, Cynthia Cooper of WorldCom, and Coleen Rowley at the FBI all ended up on the cover of Time as "Persons of the Year." But public recognition of a few people does not... View Details

Keywords: by Leslie A. Perlow

13 Jan 2021
Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

modest manner, Flick always shared the recognition of success with the team and his staff. In challenging times, the team effort is all that counts. A close involvement of those affected in the decision-making process is crucial to... View Details

Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

feasible nor economical. Machine learning technology today excels at self-contained tasks like image recognition and content-sorting. “The kind of tasks that we want to do in marketing tend to be more challenging, because we’re trying to... View Details

Keywords: by Kristen Senz

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

by instituting freezes on hiring and wage increases, limiting employee rewards and recognition programs, and reducing the company match to employee 401k retirement accounts. In light of the cost reductions imposed throughout Honeywell,... View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

police, telling these kids what to do.” That observation led to another insight: Tutors, charged with pushing behavioral standards associated with a college-bound, middle-class, professional culture, were questioning their role in the hierarchy as students... View Details

Keywords: by Julia Hanna

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

others’ views and insights. Superficial recognition that doesn’t allow women to fully contribute won’t placate employees who feel their voices are unheard. Indeed, lip service can be all the more frustrating, as expressed by one woman... View Details