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  • September 2019 (Revised May 2021)
  • Case

pymetrics: International Expansion

By: John R. Wells and Benjamin Weinstock
In August 2018, pymetrics, a solution offering neuroscience-based recruiting tests, closed a $40 million funding round that valued the business at $160 million. Over 60 companies around the globe were using pymetrics tests in their recruiting process, including... View Details
Keywords: BrainTech; Psychodynamics; Psychology; Hiring Of Employees; Hiring; Strategic Evolution; Strategy And Execution; Startup; Start-up; Startups; Start-ups; Entrepreneur; Bias; Rapid Growth Stage; Recruitment; Selection and Staffing; Strategy; Business Startups; Employment; Growth and Development Strategy; Global Strategy
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Wells, John R., and Benjamin Weinstock. "pymetrics: International Expansion." Harvard Business School Case 720-376, September 2019. (Revised May 2021.)
  • 15 May 2024
  • Research & Ideas

A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better

people ages 2 through 59, with some 98 percent of accidents tied to human error. And accidents cost $340 billion, or 1.6 percent, of US Gross Domestic Product in 2023, according to the US National Highway Traffic Safety Administration. But automating cars meets sticky... View Details
Keywords: by Rachel Layne; Transportation; Auto
  • 19 Dec 2022
  • Research & Ideas

What Motivates People to Give Generously—and Why We Sometimes Don't

good. While one could argue that the warm glow is a “selfish” reason to give, I think it’s actually still a win for humanity. Julian Zlatev: There’s been a long debate in psychology about whether people are truly altruistic: Is altruism... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 22 Mar 2021
  • Research & Ideas

How to Learn from the Big Mistake You Almost Make

Professor Amy C. Edmondson, who studies psychological safety and organizational learning. Incidents that almost result in loss or harm often pass unnoticed, in part because workers worry about being associated with vulnerability or... View Details
Keywords: by Kristen Senz; Health
  • 19 Jul 2017
  • Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

Beshears and colleagues, recently published in the journal Psychological Science. The paper, Should Governments Invest More in Nudges? answers its own question with a resounding “Yes.” “We suspected that nudges on an impact-per-cost basis... View Details
Keywords: by Michael Blanding
  • September 2019 (Revised May 2021)
  • Case

pymetrics: Early Days

By: John R. Wells and Benjamin Weinstock
In 2013, CEO Frida Polli was contemplating the next steps for her start-up business, pymetrics. After receiving her PhD in neuropsychology and MBA from HBS, she was determined to put her scientific and academic knowledge to work to build a business solving real world... View Details
Keywords: BrainTech; Psychology; Hiring; Games; Entrepreneur; Start-up; Start-up Growth; Strategic Change; Strategy Formulation; Recruiting; Corporate Culture; Hiring Of Employees; Start-ups; Startup; Startups; Recruitment; Selection and Staffing; Business Startups; Strategy; Competition; Organizational Culture
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Wells, John R., and Benjamin Weinstock. "pymetrics: Early Days." Harvard Business School Case 720-374, September 2019. (Revised May 2021.)
  • Forthcoming
  • Chapter

Racism, Causal Explanations, and Affirmative Action

By: Theresa K. Vescio, Amy Cuddy, Faye Crosby and Kevin Weaver
BOOK ABSTRACT: In recent decades, research in political psychology has illuminated the psychological processes underlying important political action, both by ordinary citizens and by political leaders. As the world has become increasingly engaged in thinking about... View Details
Keywords: Prejudice and Bias; Race; Complexity
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Vescio, Theresa K., Amy Cuddy, Faye Crosby, and Kevin Weaver. "Racism, Causal Explanations, and Affirmative Action." Chap. 11 in Political Psychology: New Explorations, edited by Jon A. Krosnick, I-Chant Chiang, and Tobias H. Stark, 419–445. Frontiers of Social Psychology. New York: Routledge, 2016.
  • 25 Apr 2007
  • Research & Ideas

Feeling Stuck? Getting Past Impasse

professionals may be confronted with a sense of psychological impasse and how they can free themselves. Martha Lagace: What sorts of thoughts, feelings, and images do people experience when they face an impasse? Timothy Butler: First,... View Details
Keywords: by Martha Lagace
  • October 2020
  • Article

Why Time Poverty Matters for Individuals, Organisations, and Nations

By: Laura Giurge, Ashley V. Whillans and Colin West
Over the last two decades, global wealth has risen. Yet, material affluence has not translated into time affluence. Instead, most people today report feeling persistently “time poor”—like they have too many things to do and not enough time to do them. This is critical... View Details
Keywords: Time Poverty; Health; Well-being; Human Needs; Global Range
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Giurge, Laura, Ashley V. Whillans, and Colin West. "Why Time Poverty Matters for Individuals, Organisations, and Nations." Nature Human Behaviour 4, no. 10 (October 2020): 993–1003. (Shared Authorship.)
  • Research Summary

Research Papers in Progress

"Philosophical Idealism and Psychological Warfare: Harvard and the Cold War"

"After Chimerica: The World Economy Beyond the Financial Crisis"

 View Details
  • 12 Dec 2019
  • Research & Ideas

How to Turn Down the Boil on Group Conflict

Jeffrey Lees, a doctoral candidate in Organizational Behavior and Psychology at Harvard Business School. In actuality, most people have a wildly inflated sense of just how negative the other side feels, according to a new paper that Lees... View Details
Keywords: by Michael Blanding
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

measures, and capabilities that are aligned with a focused, winning strategy. Psychological alignment: Managing with their heart, leaders create a firm that provides employees at all levels with a sense of higher purpose, meaning,... View Details
Keywords: by Martha Lagace
  • 2023
  • Book

Workplace Conditions

By: Jill Maben, Jane Ball and Amy C. Edmondson
This Element reviews the evidence for three workplace conditions that matter for improving quality and safety in healthcare: staffing; psychological safety, teamwork, and speaking up; and staff health and well-being at work. The authors propose that these are... View Details
Keywords: Working Conditions; Outcome or Result; Safety; Well-being; Health Industry
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Maben, Jill, Jane Ball, and Amy C. Edmondson. Workplace Conditions. Cambridge Elements, Improving Quality and Safety in Healthcare. Cambridge University Press, 2023.
  • Article

Chris Argyris (1923–2013)

By: Amy C. Edmondson
Chris Argyris, a pioneer in the fields of organization development, organizational learning, and action science, passed away on November 16, 2013. Argyris was born in Newark, New Jersey, on July 16, 1923, to Greek immigrant parents, and grew up in Irvington, New... View Details
Keywords: Business History; Personal Development and Career
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Edmondson, Amy C. "Chris Argyris (1923–2013)." American Psychologist 70, no. 5 (July–August 2015): 473.
  • May 2017
  • Article

Behavioral Processes in Long-Lag Interventions

By: Dale T. Miller, Jennifer E. Dannals and Julian Zlatev
We argue that psychologists who conduct experiments with long lags between the manipulation and the outcome measure should pay more attention to behavioral processes that intervene between the manipulation and the outcome measure. Neglect of such processes, we contend,... View Details
Keywords: Field Experiments; Interventions; Behavioral Mediation; Theories Of Change; Longitudinal Studies; Behavior; Research; Change; Theory
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Miller, Dale T., Jennifer E. Dannals, and Julian Zlatev. "Behavioral Processes in Long-Lag Interventions." Perspectives on Psychological Science 12, no. 3 (May 2017): 454–467.
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

What do you do when the people with whom you are negotiating act in ways that can best be called counterproductive? Before throwing up your hands, take a deep breath and ask yourself 3 questions. Do these people lack good information? Are they operating with... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • 2009
  • Chapter

Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition

By: Amy C. Edmondson, Kate Roloff and Lucy H. MacPhail
We review research on expertise diversity, psychological safety, team collaboration, and role identity to propose a model in which reciprocal affirmations of expertise identity among team members—a feature of the team environment that we conceptualize as a dimension of... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Learning; Knowledge Use and Leverage; Groups and Teams; Familiarity; Identity; Cooperation
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Edmondson, Amy C., Kate Roloff, and Lucy H. MacPhail. "Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition." In Exploring Positive Identities and Organizations: Building a Theoretical and Research Foundation, edited by Laura M. Roberts and Jane E. Dutton, 311–332. Psychology Press, 2009.
  • 30 Jan 2006
  • Research & Ideas

Looking Behind Bad Decisions

political science to explain drivers behind the crafting of public policy. Now Bazerman and coauthors Jonathan Baron and Katherine Shonk are looking into the psychology of decision making to provide a fuller explanation. Their paper,... View Details
Keywords: by Manda Salls
  • November 2008 (Revised September 2014)
  • Background Note

Differences at Work: The Leadership Challenge

By: Sandra J. Sucher
This note reviews research findings on the leadership challenges of diversity, including the social psychology of similarity and difference, the value of multiple perspectives to problem-solving, the relationship between diversity and firm performance, and management... View Details
Keywords: Prejudice and Bias; Leadership; Behavior; Ethics; Organizational Culture; Diversity
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Sucher, Sandra J. "Differences at Work: The Leadership Challenge." Harvard Business School Background Note 609-056, November 2008. (Revised September 2014.)
  • July 22, 2024
  • Article

Why People Resist Retirement

By: Teresa M. Amabile
Research suggests making the decision to retire means grappling with three psychological issues. First, identity issues can loom large for any deeply engaged professional. Even a small step away from a career can make a person wonder who they are without it. Second,... View Details
Keywords: Retirement; Identity; Leadership; Satisfaction; Relationships; Age
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Amabile, Teresa M. "Why People Resist Retirement." Harvard Business Review Digital Articles (July 22, 2024).
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