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  • All HBS Web  (10,336)
    • People  (19)
    • News  (2,436)
    • Research  (2,486)
    • Events  (38)
    • Multimedia  (245)
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  • May 1989 (Revised June 1990)
  • Supplement

Ford Motor Co.: The Product Warranty Program (B)

Raises some exciting issues concerning the role of product warranty as a strategic marketing tool. General Motors, in response to a sharp drop in its market share, makes a dramatic change in its warranty policy. Ford has to decide how best to respond to this change. View Details
Keywords: Marketing Strategy; Auto Industry
Citation
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Menezes, Melvyn A. "Ford Motor Co.: The Product Warranty Program (B)." Harvard Business School Supplement 589-057, May 1989. (Revised June 1990.)
  • February 1990 (Revised April 1991)
  • Supplement

Central Maine Power Co.: Goals and Objectives Program (B)

By: Robert L. Simons
Keywords: Goals and Objectives; Programs; Utilities Industry; Maine
Citation
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Simons, Robert L. "Central Maine Power Co.: Goals and Objectives Program (B)." Harvard Business School Supplement 190-105, February 1990. (Revised April 1991.)
  • 1968
  • Report

The F-237 Program - HBS Analysis and Decision Case

By: J. Ronald Fox and Lt. Col. Richard Lorette, USAF
Keywords: Programs; Decision Making; National Security
Citation
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Fox, J. Ronald, and Lt. Col. Richard Lorette, USAF. "The F-237 Program - HBS Analysis and Decision Case." Report, November 1968.
  • 1983
  • Article

Some Properties of a Class of Continuous Linear Programs

By: André Perold, E. J. Anderson and P. Nash
Citation
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Perold, André, E. J. Anderson, and P. Nash. "Some Properties of a Class of Continuous Linear Programs." SIAM Journal on Control and Optimization 21, no. 5 (1983): 758–765.
  • December 2011 (Revised January 2016)
  • Case

On Two Wheels in Paris: The Vélib' Bicycle-Sharing Program

By: Peter A. Coles, Elena Corsi and Vincent Dessain
Keywords: Bicycle Transportation; Bicycle Industry; Paris
Citation
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Coles, Peter A., Elena Corsi, and Vincent Dessain. "On Two Wheels in Paris: The Vélib' Bicycle-Sharing Program." Harvard Business School Case 912-022, December 2011. (Revised January 2016.)
  • December 2016
  • Teaching Note

Accounting for the iPhone Upgrade Program (A) and (B)

By: Jonas Heese, Krishna G. Palepu and H. David Sherman
Teaching Note for HBS Nos. 117-020 and 117-039. View Details
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Heese, Jonas, Krishna G. Palepu, and H. David Sherman. "Accounting for the iPhone Upgrade Program (A) and (B)." Harvard Business School Teaching Note 117-041, December 2016.
  • March 1993
  • Teaching Note

Empresas ICA and the Mexican Road Privatization Program (TN)

By: Willis M. Emmons III
Teaching Note for (9-793-028). View Details
Keywords: Construction Industry; Mexico
Citation
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Emmons, Willis M., III. "Empresas ICA and the Mexican Road Privatization Program (TN)." Harvard Business School Teaching Note 793-123, March 1993.
  • June 2003
  • Article

The Impact of Frequent Shopper Programs in Grocery Retailing

By: Rajiv Lal and David E. Bell
Keywords: Sales; Customer Focus and Relationships
Citation
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Lal, Rajiv, and David E. Bell. "The Impact of Frequent Shopper Programs in Grocery Retailing." Quantitative Marketing and Economics 1, no. 2 (June 2003).
  • Article

Quantifying the Benefits from a Care Coordination Program for Tracheostomy Placement in Neonates

By: Christen Caloway, Alisa Yamasaki, Kevin M. Callans, Mahek Shah, Robert S. Kaplan and Christopher Hartnick
Value-based care models are becoming instrumental in structuring clinical care delivery in our healthcare climate. Our objective was to determine the value associated with implementation of a Family-Centered Care Coordination (FCCC) program for neonates undergoing... View Details
Keywords: Family-centered Care; Value-based Healthcare; Time-Driven Activity-Based Costing; Health Care and Treatment; Value; Activity Based Costing and Management
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Caloway, Christen, Alisa Yamasaki, Kevin M. Callans, Mahek Shah, Robert S. Kaplan, and Christopher Hartnick. "Quantifying the Benefits from a Care Coordination Program for Tracheostomy Placement in Neonates." International Journal of Pediatric Otorhinolaryngology 134 (July 2020).
  • September 2022
  • Article

The Impact of Financial Assistance Programs on Health Care Utilization: Evidence from Kaiser Permanente

By: Alyce S. Adams, Raymond Kluender, Neale Mahoney, Jinglin Wang, Francis Wong and Wesley Yin
Most hospitals have financial assistance programs for low-income patients. We use administrative data from Kaiser Permanente to study the effects of financial assistance on health care utilization. Using a regression discontinuity design based on an income threshold... View Details
Keywords: Healthcare; Utilization; Financial Assistance; Health Care and Treatment; Social Issues; Poverty; Health Industry
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Adams, Alyce S., Raymond Kluender, Neale Mahoney, Jinglin Wang, Francis Wong, and Wesley Yin. "The Impact of Financial Assistance Programs on Health Care Utilization: Evidence from Kaiser Permanente." American Economic Review: Insights 4, no. 3 (September 2022): 389–407.
  • September 2011
  • Article

Taking Gender into Account: Theory and Design for Women's Leadership Development Programs

By: Robin J. Ely, Herminia Ibarra and Deborah Kolb
We conceptualize leadership development as identity work and show how subtle forms of gender bias in the culture and in organizations interfere with the identity work of women leaders. Based on this insight, we revisit traditional approaches to standard leadership... View Details
Keywords: Programs; Prejudice and Bias; Leadership Development; Identity; Organizational Culture; Gender
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Ely, Robin J., Herminia Ibarra, and Deborah Kolb. "Taking Gender into Account: Theory and Design for Women's Leadership Development Programs." Academy of Management Learning & Education 10, no. 3 (September 2011): 474–493. (Winner, Academy of Management Learning and Education, Decade Award, 2021.)
  • 21 May 2014
  • Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

team, Narayanan is developing one of three modules that will comprise a new online learning program for college students and non-business graduate students. "Each year, we admit 900 students to HBS's MBA program," says... View Details
Keywords: by Michael Blanding; Education
  • 1973
  • Book

Curriculum Recommendations for Graduate Professional Programs in Information Systems

By: F. W. McFarlan, R. L. Nolan and D. P. Norton
Keywords: Higher Education; Information Technology
Citation
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McFarlan, F. W., R. L. Nolan, and D. P. Norton. Curriculum Recommendations for Graduate Professional Programs in Information Systems. NY: Holt, Rinehart and Winston, 1973.
  • October 22, 2015
  • Article

The Mayo Clinic Model for Running a Value-Improvement Program

By: Robert S. Kaplan, Derek A. Haas, Richard A. Helmers, March Rucci and Meredith Brady
Applying time-driven activity-based costing (TDABC) in health care cannot be delegated to the finance function. The most successful implementations have had strong executive support, exceptional clinical leaders, and dedicated, multi-disciplinary project teams. The... View Details
Keywords: Service Delivery; Activity Based Costing and Management; Health Care and Treatment; Health Industry
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Kaplan, Robert S., Derek A. Haas, Richard A. Helmers, March Rucci, and Meredith Brady. "The Mayo Clinic Model for Running a Value-Improvement Program." Harvard Business Review (website) (October 22, 2015). (A collaboration of the editors of Harvard Business Review and the New England Journal of Medicine.)
  • 2008
  • Case

International Women Forum Leadership Foundation Fellows Program (Executive Education)

By: Julie Battilana
Keywords: Leadership Development; Gender; Personal Development and Career
Citation
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Battilana, Julie. "International Women Forum Leadership Foundation Fellows Program (Executive Education)." 2008.
  • February 1990 (Revised April 1991)
  • Case

Central Maine Power Co.: Goals and Objectives Program (A)

By: Robert L. Simons
Keywords: Mission and Purpose; Utilities Industry; Maine
Citation
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Simons, Robert L. "Central Maine Power Co.: Goals and Objectives Program (A)." Harvard Business School Case 190-065, February 1990. (Revised April 1991.)
  • January 1971
  • Article

Admissible Decision Rules for the E-Model of Chance-Constrained Programming

By: Robert S. Kaplan, Mark Eisner and John Soden
Keywords: Decision Making; Governing Rules, Regulations, and Reforms
Citation
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Kaplan, Robert S., Mark Eisner, and John Soden. "Admissible Decision Rules for the E-Model of Chance-Constrained Programming." Management Science 17 (January 1971): 337–353.
  • March 1992 (Revised April 1993)
  • Teaching Note

MCC: The Packaging and Interconnect Program (A), Teaching Note

By: Dorothy Leonard-Barton and Alistair D. Williamson
Citation
Related
Leonard-Barton, Dorothy, and Alistair D. Williamson. "MCC: The Packaging and Interconnect Program (A), Teaching Note." Harvard Business School Teaching Note 692-052, March 1992. (Revised April 1993.)
  • July 2018
  • Article

Reimagining Health Data Exchange: An Application Programming Interface-Enabled Roadmap for India

By: Satchit Balsari, Alexander Fortenko MD, MPH, Joaquin A. Blaya PhD, Adrian Gropper MD, Malavika Jayaram LLM, Rahul Matthan LLM, Ram Sahasranam, Mark Shankar MD, Suptendra N. Sarbadhikari PhD, Barbara Bierer, Kenneth D. Mandl MD, Sanjay Mehendale MD, MPH and Tarun Khanna
In February 2018, the Government of India announced a massive public health insurance scheme extending coverage to 500 million citizens, in effect making it the world’s largest insurance program. To meet this target, the government will rely on technology to... View Details
Keywords: Health Information Exchange; India; Health APIs; Health Care and Treatment; Information; Analytics and Data Science; Information Technology; Health Industry; India
Citation
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Balsari, Satchit, Alexander Fortenko MD, MPH, Joaquin A. Blaya PhD, Adrian Gropper MD, Malavika Jayaram LLM, Rahul Matthan LLM, Ram Sahasranam, Mark Shankar MD, Suptendra N. Sarbadhikari PhD, Barbara Bierer, Kenneth D. Mandl MD, Sanjay Mehendale MD, MPH, and Tarun Khanna. "Reimagining Health Data Exchange: An Application Programming Interface-Enabled Roadmap for India." Journal of Medical Internet Research 20, no. 7 (July 2018).
  • May–June 2024
  • Article

Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs

By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
Competence development in digital technologies, analytics, and artificial intelligence is increasingly important to all types of organizations and their workforce. Universities and corporations are investing heavily in developing training programs, at all tenure... View Details
Keywords: Prejudice and Bias; Gender; Training; Recruitment; Personal Development and Career
Citation
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Lane, Jacqueline N., Karim R. Lakhani, and Roberto Fernandez. "Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs." Organization Science 35, no. 3 (May–June 2024): 911–927.
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