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Rohit Deshpande

Rohit Deshpandé is a Baker Foundation Professor and Sebastian S. Kresge Professor of Marketing, Emeritus at Harvard Business School, where he has been teaching in the Advanced Management Program,... View Details

Keywords: advertising; agribusiness; airline; banking; beauty products; beverage; financial services; home video games; marketing industry; pharmaceuticals; telecommunications; tourism; video games

01 Jan 2002
News

08 Dec 2017
HBS Seminar

Ariel Dora Stern, Harvard Business School

2012
Comment

The Balanced Scorecard: Comments on Balanced Scorecard Commentaries

By: Robert S. Kaplan

This paper provides the author's insights about five papers written in this volume about his published work on the balanced scorecard (BSC). The author finds that academic commentary on the BSC often ignores its role in strategy execution. The paper discusses how the... View Details

Keywords: Strategy Execution; Performance Management; Strategy; Public Sector; Balanced Scorecard; Performance

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13 Dec 2019
News

The AI Transparency Paradox

01 Jan 2003
News

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State of Small Business Lending Chart Deck

Research: Why is Corporate Virtue in the Eye of The Beholder? The Case of ESG Ratings

The paper examines whether a firm's environmental, social, and governance (ESG) disclosure helps explain some of the substantial disagreement across ESG rating agencies regarding what rating to give to individual firms. We predict and find that greater ESG... View Details

11 Sep 2008
Working Paper Summaries

Competing Complements

Keywords: by Ramon Casadesus-Masanell, Barry Nalebuff & David B. Yoffie

08 May 2017
News

Restaurants With Low Yelp Ratings Suffer Under Higher Minimum Wages

29 Oct 2014
HBS Seminar

Richard B. Freeman, Harvard University

Article

Should Business Have Human Rights Obligations?

By: Nien-he Hsieh

Businesses and their managers are increasingly called upon to take on human rights obligations. Focusing on the case of multinational enterprises (MNEs), the paper argues we have reason to reject assigning human rights obligations to business enterprises and their... View Details

Keywords: Human Rights; Ruggie Principles; Corporate Responsibility; Multinationals; Rights; Multinational Firms and Management; Corporate Social Responsibility and Impact

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December 1984
Case

Expense Tracking System at Tiger Creek

By: Shoshana Zuboff

Mill manager Carl Adelman learns that a group of senior managers is soon to visit the Tiger Creek mill to learn more about the success of the newly implemented Expense Tracking System. The System had been installed on two paper machines to give workers real time cost... View Details

Keywords: Management Teams; Success; Cost Management; Technology; Pulp and Paper Industry

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Founder Frustrations

Noam's research focuses on top management team (TMT) dynamics within entrepreneurial firms, with particular emphasis on the roles played by founders, top executives, outside investors, and board members. His paper entitled 'Founder-CEO Succession and the Paradox of... View Details

October 2018
Article

Strategy and the Strategist: How it Matters Who Develops the Strategy

By: Eric J. Van den Steen

This paper addresses primarily two questions. First, when (and why) should a company’s strategy be developed by its CEO versus by some outside analyst or other insider? Second, how does strategy interact with vision (in the sense of a strong belief about the right... View Details

Keywords: Strategy And Leadership; Strategy And Execution; Strategy; Leadership

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Sep 2014
Article

What It Takes to Reshore Manufacturing Successfully

The data on comparative labor and energy costs may seem compelling, but the process of bringing assembly work back to domestic factories from abroad is substantially more challenging than the economics alone would predict. This paper... View Details