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      • Faculty Publications  (226)

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      • September 1998 (Revised May 1999)
      • Case

      Strategic Services at Andersen Consulting

      By: Thomas J. DeLong, Catherine M. Conneely and Abby J. Hansen PHD
      Bill Copacino, Andersen Consulting's managing partner of Strategic Services Americas, needed to submit his recommendation to Peter Fuchs, Strategic Services worldwide director, for the operating plan for Strategic Services Americas for fiscal year 1999. Strategic... View Details
      Keywords: Strategic Planning; Recruitment; Organizational Culture; Expansion; Business Units; Consulting Industry
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      DeLong, Thomas J., Catherine M. Conneely, and Abby J. Hansen PHD. "Strategic Services at Andersen Consulting." Harvard Business School Case 899-065, September 1998. (Revised May 1999.)
      • July 1998 (Revised August 1998)
      • Case

      Community Wealth Ventures, Inc.

      By: James E. Austin and Meredith D. Pearson
      Share Our Strength, a successful anti-hunger nonprofit organization, created a for-profit subsidiary--Community Wealth Ventures (CWV)--to provide advisory services to companies and nonprofits on collaboration. Management is reviewing CWV's start-up experience. View Details
      Keywords: Business Subsidiaries; For-Profit Firms; Governing and Advisory Boards; Management Analysis, Tools, and Techniques; Partners and Partnerships; Nonprofit Organizations; Consulting Industry
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      Austin, James E., and Meredith D. Pearson. "Community Wealth Ventures, Inc." Harvard Business School Case 399-023, July 1998. (Revised August 1998.)
      • May 1998 (Revised February 1999)
      • Case

      Diamond in the Rough (A)

      By: Thomas J. DeLong and Catherine M. Conneely
      Diamond Technology Partners, a consulting firm based in Chicago, was founded in 1994 by Mel Bergstein and Chris Moffitt, with investment from founding partners and Safeguard Scientifics. In April 1996, just after fiscal year-end, the two largest clients withdrew from... View Details
      Keywords: Information Technology; Entrepreneurship; Going Public; Crisis Management; Finance; Consulting Industry; Chicago
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      DeLong, Thomas J., and Catherine M. Conneely. "Diamond in the Rough (A)." Harvard Business School Case 898-115, May 1998. (Revised February 1999.)
      • May 1998
      • Case

      Diamond in the Rough (B)

      By: Thomas J. DeLong and Catherine M. Conneely
      Supplements the (A) case. View Details
      Keywords: Information Technology; Entrepreneurship; Going Public; Crisis Management; Finance; Consulting Industry; Chicago
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      DeLong, Thomas J., and Catherine M. Conneely. "Diamond in the Rough (B)." Harvard Business School Case 898-151, May 1998.
      • February 1998 (Revised April 1999)
      • Case

      Medical Consultants Network, Inc.

      By: Paul W. Marshall and Jefferson C. Grahling
      Keywords: Health Care and Treatment; Growth and Development Strategy; Health Industry
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      Marshall, Paul W., and Jefferson C. Grahling. "Medical Consultants Network, Inc." Harvard Business School Case 898-173, February 1998. (Revised April 1999.)
      • January 1998
      • Case

      Connecticut Spring and Stamping Corporation (B)

      By: H. Kent Bowen, Massimo Russo and Steven J. Spear
      Connecticut Spring and Stamping Corp. (CSSC), a 50-year-old spring manufacturing and metal stamping firm, is experiencing slow sales growth and feeling the impact of global competition. The company has over 800 customers but little understanding of those customers'... View Details
      Keywords: Globalization; Competency and Skills; Organizational Change and Adaptation; Production; Customer Relationship Management; Quality; Training; Performance Efficiency; Cost Management; Sales; System
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      Bowen, H. Kent, Massimo Russo, and Steven J. Spear. "Connecticut Spring and Stamping Corporation (B)." Harvard Business School Case 698-038, January 1998.
      • January 1998 (Revised February 2002)
      • Case

      Funai Consulting Company, Ltd. (A)

      By: Lynn S. Paine and Tomoya Nakamura
      In the summer of 1997, a consultant at Japan's Funai Consulting Co. Ltd., must decide how to respond to a client's proposal to offer "open pricing" (based on willingness to pay) to customers unable to pay the standard price for the client's product. The client, Akita... View Details
      Keywords: Business or Company Management; Price; Corporate Social Responsibility and Impact; Decisions; Agribusiness; Management Practices and Processes; Business Ventures; Consulting Industry; Japan
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      Paine, Lynn S., and Tomoya Nakamura. "Funai Consulting Company, Ltd. (A)." Harvard Business School Case 398-017, January 1998. (Revised February 2002.)
      • December 1997 (Revised October 2012)
      • Teaching Note

      McKinsey & Company: Managing Knowledge and Learning (TN)

      By: Christopher A. Bartlett
      Teaching Note for (9-396-357). View Details
      Keywords: Consulting Industry
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      Bartlett, Christopher A. "McKinsey & Company: Managing Knowledge and Learning (TN)." Harvard Business School Teaching Note 398-065, December 1997. (Revised October 2012.)
      • October 1997 (Revised October 1997)
      • Case

      Egon Zehnder International (B)

      By: Michael Y. Yoshino, Carin-Isabel Knoop and Cate Reavis
      In 1994, Egon Zehnder faced stagnation in the U.S. market and needed to discuss plans for intiating growth. Due to market demand the firm was not forced to implement options contemplated in 1994 to initiate growth. View Details
      Keywords: Economic Slowdown and Stagnation; Growth and Development; Growth Management; Organizational Structure; Strategic Planning; Business Strategy; Consulting Industry; United States
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      Yoshino, Michael Y., Carin-Isabel Knoop, and Cate Reavis. "Egon Zehnder International (B)." Harvard Business School Case 398-059, October 1997. (Revised October 1997.)
      • May 1997
      • Case

      Mercer Management Consulting's "Grow to Be Great" (D): The Knowledge Management Framework

      By: Dorothy A. Leonard and Carin-Isabel Knoop
      Supplements the (A) case. View Details
      Keywords: Growth Management; Framework; Knowledge; Consulting Industry; Consulting Industry
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      Leonard, Dorothy A., and Carin-Isabel Knoop. Mercer Management Consulting's "Grow to Be Great" (D): The Knowledge Management Framework. Harvard Business School Case 697-089, May 1997.
      • April 1997 (Revised May 1997)
      • Case

      Mercer Management Consulting's "Grow to Be Great" (A): The Growth Initiative

      By: Dorothy A. Leonard and Carin-Isabel Knoop
      In late 1994, James Down, member of Mercer's Executive Committee, has to decide whether or not he should push ahead with the writing and publication of a book on growth--at a time when the more successful business publications focus on reengineering and cost cutting.... View Details
      Keywords: Technological Innovation; Organizational Culture; Business Growth and Maturation; Knowledge Management; Product Development; Information Publishing; Books; Consulting Industry; Consulting Industry
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      Leonard, Dorothy A., and Carin-Isabel Knoop. Mercer Management Consulting's "Grow to Be Great" (A): The Growth Initiative. Harvard Business School Case 697-084, April 1997. (Revised May 1997.)
      • April 1997 (Revised May 1997)
      • Case

      Mercer Management Consulting's "Grow to Be Great" (B): Going Ahead with the Book

      By: Dorothy A. Leonard and Carin-Isabel Knoop
      Supplements the (A) case. View Details
      Keywords: Consulting Industry; Consulting Industry
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      Leonard, Dorothy A., and Carin-Isabel Knoop. Mercer Management Consulting's "Grow to Be Great" (B): Going Ahead with the Book. Harvard Business School Case 697-087, April 1997. (Revised May 1997.)
      • April 1997 (Revised May 1997)
      • Case

      Mercer Management Consulting's "Grow to Be Great" (C): The Book

      By: Dorothy A. Leonard and Carin-Isabel Knoop
      Supplements the (A) case. View Details
      Keywords: Consulting Industry; Consulting Industry
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      Leonard, Dorothy A., and Carin-Isabel Knoop. Mercer Management Consulting's "Grow to Be Great" (C): The Book. Harvard Business School Case 697-088, April 1997. (Revised May 1997.)
      • February 1997 (Revised March 1998)
      • Case

      Smith Breeden Associates: The Equity Plus Fund (A)

      By: Robert C. Merton and Alberto Moel
      In early 1997, Smith Breeden Associates, a money management and consulting firm, was pondering the future of the Equity Plus Fund. The Equity Plus Fund was an S&P enhanced-index fund that tried to outperform the S&P Index by replicating the index using low-cost... View Details
      Keywords: Assets; Cash; Financial Markets; Financial Strategy; Mortgages; Investment Funds; Investment Portfolio; Marketing; Performance; Consulting Industry
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      Merton, Robert C., and Alberto Moel. "Smith Breeden Associates: The Equity Plus Fund (A)." Harvard Business School Case 297-089, February 1997. (Revised March 1998.)
      • February 1997 (Revised April 1997)
      • Case

      Harrington Financial Group

      By: Robert C. Merton and Alberto Moel
      In early 1997, Harrington Bank, a small Indiana savings and loan (thrift) wondered what its next move should be. Harrington was acquired in 1988 by the principals of Smith Breeden Associates, a money-management and consulting firm specializing in the application of... View Details
      Keywords: Banks and Banking; Mergers and Acquisitions; Price; Risk Management; Mortgages; Contracts; Asset Management; Investment; Financial Services Industry
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      Merton, Robert C., and Alberto Moel. "Harrington Financial Group." Harvard Business School Case 297-088, February 1997. (Revised April 1997.)
      • February 1997 (Revised September 1998)
      • Case

      American Management Systems, Inc.: The Knowledge Centers

      By: Dorothy A. Leonard and Sylvia Sensiper
      Senior management at AMS, a business and information technology consulting company, is growing at 28% annually and assimilating 1,800 new hires a year. AMS has recently instituted a new knowledge management strategy, a group of six knowledge centers (virtual... View Details
      Keywords: Information Technology; Innovation and Management; Technological Innovation; Knowledge Management; Management Teams; Business Strategy; Consulting Industry; United States
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      Leonard, Dorothy A., and Sylvia Sensiper. "American Management Systems, Inc.: The Knowledge Centers." Harvard Business School Case 697-068, February 1997. (Revised September 1998.)
      • January 1997 (Revised December 1999)
      • Case

      OXO International

      By: H. Kent Bowen, Marilyn Matis and Sylvie Ryckebusch
      OXO, a kitchen tools and gadgets company, was started by a businessman who had 30 years of experience in the housewares industry. With his wife and son as founders, he creates a new niche in the gadgets industry for high-end gourmet stores. The company has headquarters... View Details
      Keywords: Entrepreneurship; Supply Chain Management; Production; Design; Ownership; Business Startups; Acquisition; Consumer Products Industry; Asia; New York (city, NY); Connecticut
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      Bowen, H. Kent, Marilyn Matis, and Sylvie Ryckebusch. "OXO International." Harvard Business School Case 697-007, January 1997. (Revised December 1999.)
      • August 1996
      • Supplement

      Andersen Consulting - EMEAI: Bill Barnard on Organization Change

      By: Ashish Nanda and Michael Y. Yoshino
      Remarks by William (Bill) Barnard, partner-in-charge for Strategic Services in the subregion of Western Europe, in a conversation he had with Professors Ashish Nanda and Michael Yoshino of the Harvard Business School on November 1, 1995. View Details
      Keywords: Management Teams; Organizational Change and Adaptation; Consulting Industry; Europe
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      Nanda, Ashish, and Michael Y. Yoshino. "Andersen Consulting - EMEAI: Bill Barnard on Organization Change." Harvard Business School Video Supplement 397-501, August 1996.
      • June 1996 (Revised January 2000)
      • Case

      McKinsey & Co.: Managing Knowledge and Learning

      By: Christopher A. Bartlett
      Describes the development of McKinsey & Co. as a worldwide management consulting firm from 1926 to 1996. In particular, it focuses on the way in which McKinsey has developed structures, systems, processes, and practices to help it develop, transfer, and disseminate... View Details
      Keywords: Management; Managerial Roles; Management Practices and Processes; Competitive Advantage; Global Range; Knowledge Dissemination; Business Processes; Consulting Industry
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      Bartlett, Christopher A. "McKinsey & Co.: Managing Knowledge and Learning." Harvard Business School Case 396-357, June 1996. (Revised January 2000.)
      • May 1996 (Revised October 2001)
      • Case

      BAE Automated Systems (B): Implementing the Denver International Airport Baggage-Handling System

      By: Lynda M. Applegate, H. James Nelson, Ramiro Montealegre and Carin-Isabel Knoop
      Describes the negotiations between the City of Denver officials, airlines, consulting companies, and BAE for the construction of a backup baggage system to enable the Denver International Airport (DIA) to open. When DIA finally opens in February 1995, 16 months behind... View Details
      Keywords: Performance Effectiveness; Management Practices and Processes; Projects; Negotiation; Outcome or Result; Problems and Challenges; Air Transportation Industry; Construction Industry; Colorado
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      Applegate, Lynda M., H. James Nelson, Ramiro Montealegre, and Carin-Isabel Knoop. "BAE Automated Systems (B): Implementing the Denver International Airport Baggage-Handling System." Harvard Business School Case 396-312, May 1996. (Revised October 2001.)
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