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  • August 1982 (Revised April 1985)
  • Case

General Foods: Information Services Department

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Porter, Leslie R. "General Foods: Information Services Department." Harvard Business School Case 183-013, August 1982. (Revised April 1985.)
  • October 1984 (Revised March 1986)
  • Case

General Telephone of the Northwest

By: Dekkers L. Davidson and Richard H.K. Vietor
Keywords: Telecommunications Industry; Northwestern United States
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Davidson, Dekkers L., and Richard H.K. Vietor. "General Telephone of the Northwest." Harvard Business School Case 385-043, October 1984. (Revised March 1986.)
  • June 1991 (Revised April 1993)
  • Case

General Electric: Jack Welch's Second Wave (A)

By: Christopher A. Bartlett
By the mid 1980's Jack Welch had completely transformed General Electric with more than 300 divestitures and acquisitions since the beginning of the decade. Welch insisted that his business units be number one or number two in their markets, and have the strength of... View Details
Keywords: Business Conglomerates; Transformation; Employee Relationship Management; Planning; Corporate Strategy
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Bartlett, Christopher A. "General Electric: Jack Welch's Second Wave (A)." Harvard Business School Case 391-248, June 1991. (Revised April 1993.)
  • August 2008 (Revised May 2009)
  • Background Note

Note on Generic Drugs in the European Union

By: Robert C. Pozen and Elizabeth M. Leonard
Rules governing the introduction of generic drugs in U.S. and EU have some similarities but significant differences because of the Hatch-Waxman Act in the U.S. View Details
Keywords: Governing Rules, Regulations, and Reforms; Government Legislation; Health Care and Treatment; Trademarks; Brands and Branding; Pharmaceutical Industry; European Union; United States
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Pozen, Robert C., and Elizabeth M. Leonard. "Note on Generic Drugs in the European Union." Harvard Business School Background Note 309-019, August 2008. (Revised May 2009.)
  • March 2024 (Revised June 2025)
  • Teaching Note

CoPilot(s): Generative AI at Microsoft and GitHub

By: Frank Nagle and Maria P. Roche
This teaching note is the companion to case N9-624-010 CoPilot(s): Generative AI at Microsoft and GitHub, which takes place in late 2021. The case briefly describes the history of both GitHub and Microsoft with a particular focus on open source software (OSS)—software... View Details
Keywords: Mergers and Acquisitions; AI and Machine Learning; Applications and Software; Technological Innovation; Product Launch; Open Source Distribution; Product Development; Commercialization; Competition; Resource Allocation; Technology Industry
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Nagle, Frank, and Maria P. Roche. "CoPilot(s): Generative AI at Microsoft and GitHub." Harvard Business School Teaching Note 724-452, March 2024. (Revised June 2025.)
  • 2025
  • Working Paper

Global Evidence on Gender Gaps and Generative AI

By: Nicholas G. Otis, Solène Delecourt, Katelynn Cranney and Rembrand Koning
Generative AI has the potential to transform productivity and reduce inequality, but only if adopted broadly. In this paper, we show that recently identified gender gaps in generative AI use are nearly universal. Synthesizing data from 18 studies covering more than... View Details
Keywords: AI and Machine Learning; Gender; Equality and Inequality; Technology Adoption; Behavior
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Otis, Nicholas G., Solène Delecourt, Katelynn Cranney, and Rembrand Koning. "Global Evidence on Gender Gaps and Generative AI." Harvard Business School Working Paper, No. 25-023, October 2024. (Revised January 2025.)
  • January 1989 (Revised March 1991)
  • Case

General Electric Canada: Designing a New Organization

By: Lynda M. Applegate and James I. Cash Jr.
General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,... View Details
Keywords: Organizational Design; Information Technology; Groups and Teams; Change; Communication; Information; Industrial Products Industry; Canada
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Applegate, Lynda M., and James I. Cash Jr. "General Electric Canada: Designing a New Organization." Harvard Business School Case 189-138, January 1989. (Revised March 1991.)
  • November 2003 (Revised March 2004)
  • Case

General Motors Corporation: Retiree Benefit Risk Management (A)

By: David F. Hawkins and Jacob Cohen
General Motors issues $17 billion and uses $10 billion to reduce an unfunded pension obligation. View Details
Keywords: Retirement; Accounting; Compensation and Benefits; Auto Industry; United States
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Hawkins, David F., and Jacob Cohen. "General Motors Corporation: Retiree Benefit Risk Management (A)." Harvard Business School Case 104-041, November 2003. (Revised March 2004.)
  • April 1986
  • Supplement

Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video

By: Richard G. Hamermesh
Presents Deborah Denenberg, general manager, answering questions about her successful turnaround of an ailing dinner theatre. View Details
Keywords: Managerial Roles; Restructuring; Business Ventures; Arts; Entertainment and Recreation Industry; Food and Beverage Industry
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Hamermesh, Richard G. "Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video." Harvard Business School Video Supplement 886-523, April 1986.
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

charity care to uninsured patients. "It's a Robin Hood story," Heese says. "These hospitals overbill the insured patients to generate money to pay for the uninsured." (Heese's research was done before the enactment of... View Details
Keywords: by Michael Blanding
  • October 1969 (Revised April 1980)
  • Case

General Public Utilities Corp. (B)

By: John H. McArthur and William E. Fruhan Jr.
Keywords: Utilities Industry
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McArthur, John H., and William E. Fruhan Jr. "General Public Utilities Corp. (B)." Harvard Business School Case 213-119, October 1969. (Revised April 1980.)
  • 1991
  • Book

The Craft of General Management

By: J. L. Bower
Keywords: Managerial Roles
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Bower, J. L., ed. The Craft of General Management. Boston, MA: Harvard Business School Press, 1991.
  • 1999
  • Book

Innovation and the General Manager

By: Clayton M. Christensen
Keywords: Innovation and Management
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Christensen, Clayton M. Innovation and the General Manager. Homewood, IL: Irwin/McGraw-Hill, 1999.
  • January 2000 (Revised June 2000)
  • Case

Alloy.com: Marketing to Generation Y

By: John A. Deighton and Gil McWilliams
A profitable dot com company? Alloy.com retails clothing to teens by catalog. Alloy uses a Web site to convert prospects and build community. The result is a business with the economics of a direct marketer and the market capitalization of an Internet start-up. The... View Details
Keywords: Marketing Strategy; Internet and the Web; Business and Community Relations; Partners and Partnerships; Customer Relationship Management; Decision Choices and Conditions; Business Startups; Information Technology Industry; Consumer Products Industry
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Deighton, John A., and Gil McWilliams. "Alloy.com: Marketing to Generation Y." Harvard Business School Case 500-048, January 2000. (Revised June 2000.) (request a courtesy copy.)
  • January 1989
  • Case

General Foods Corp.: Local Marketing

By: John A. Quelch
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Quelch, John A. "General Foods Corp.: Local Marketing." Harvard Business School Case 589-029, January 1989.
  • November 1985 (Revised August 1986)
  • Case

General Motors Acceptance Corp. (A)

By: John A. Quelch
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Quelch, John A. "General Motors Acceptance Corp. (A)." Harvard Business School Case 586-063, November 1985. (Revised August 1986.)
  • April 1964 (Revised January 1977)
  • Case

General Foods: Post Division (A)

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Brown, Milton P. "General Foods: Post Division (A)." Harvard Business School Case 510-008, April 1964. (Revised January 1977.)
  • 1996
  • Article

Country Managers: The Next Generation

By: Jon I. Martinez and John A. Quelch
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Martinez, Jon I., and John A. Quelch. "Country Managers: The Next Generation." International Marketing Review 13, no. 3 (1996): 43–55.
  • January 1989 (Revised October 1989)
  • Case

General Aviation Industry in 1982

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Rukstad, Michael G. "General Aviation Industry in 1982." Harvard Business School Case 389-088, January 1989. (Revised October 1989.)
  • February 1988
  • Teaching Note

General Electric Co.--1984, Teaching Note

By: Francis Aguilar
Teaching Note for (9-385-315). View Details
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Aguilar, Francis. "General Electric Co.--1984, Teaching Note." Harvard Business School Teaching Note 388-006, February 1988.
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