employee scheduling - Publications - Faculty & Research

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

for the time we reasonably need to get things done,” Whillans says. Gracefully bow out of extraneous activities. Many employers are trying to help their employees unwind by scheduling virtual coffee breaks,... View Details

Keywords: by Dina Gerdeman and Danielle Kost

08 Apr 2016
Research & Ideas

How to Hire a Millennial

looser, more accommodating working relationships. Rather than fighting the “gig economy,” companies should embrace it. That might mean bringing in some promising part-time employees to take hard-to-fill positions rather than flounder... View Details

Keywords: by Joseph Fuller

06 Dec 2021
News

In My Humble Opinion: Come Clean

because of—the challenge: “It was basically a small manufacturing company but with an output of one product each time, because every unit we process is unique,” he says. “With each garment, there are 20 opportunities for us to screw up—maybe we didn’t View Details

Keywords: Julia Hanna; career; life experiences; dry cleaning; leadership; music; Personal and Laundry Services; Personal Services

16 Sep 2024
Blog Post

Creating an Inclusive Recruiting Process for Candidates with Diverse Abilities

schedule in advance -- ‘You’re going to show up at this time; you're going to meet with these people; this is when you'll have a break' -- that gave me a sense of what the experience was going to be like and allowed me to prepare myself... View Details

Keywords: All Industries

01 Oct 1997
News

Cathy A. Nichols

Hollywood theme park, home of the highly acclaimed City Walk, Back to the Future, and Jurassic Park attractions. Named chairman and CEO of Universal Studios Recreation Group in June, Nichols is back in Los Angeles on a July afternoon after a whirlwind View Details

Keywords: Thomas Frick

14 Nov 2011
Research & Ideas

Creating a Global Business Code

investigate corporate conduct standards around the world. But what started as a seemingly straightforward search soon grew into a major undertaking that required a dedicated server to process multilingual data from thousands of employees... View Details

Keywords: by Carmen Nobel

13 May 2013
Blog Post

The Summer is Finally Over

friendly atmosphere nudged us in moments of fatigue and doubt. When I was uncertain about an assignment, an experienced employee would provide words of encouragement and direction. In turn, I proactively tried to help in any way that... View Details

Keywords: Entertainment / Media / Sports

04 Sep 2019
News

In My Humble Opinion: Status Update

on KLM airline’s use of the Facebook Messenger platform for customer care, says Levine, and Walmart’s employee training program, which features Oculus Go’s virtual reality headsets. No stranger to the Facebook family, Levine came to the... View Details

Keywords: Julia Hanna

13 Jul 2016
Blog Post

How To Hire A Millennial

between companies seeking affordable consultants and millennial MBAs looking for looser, more accommodating working relationships. Rather than fighting the “gig economy,” companies should embrace it. That might mean bringing in some promising part-time View Details

Keywords: All Industries

23 Sep 2014
First Look

First Look: September 23

hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other... View Details

Keywords: Sean Silverthorne

02 Aug 2021
Blog Post

Uncovering the Virtual Advantage at Humana

employees across a variety of functions worked remotely and in January 2020, Humana was ranked 15th most flexible workplace in the U.S. by FlexJobs. Humana has earned this reputation by offering remote work arrangements, using a variety... View Details

Keywords: Health Care; Health-Related Services

07 Sep 2021
News

Alumni Perspective: The Morning After 9/11

a pioneering program at Uber to help thousands of employees prepare to succeed and lead. Back in 2001, having just completed her third year of teaching at HBS, she wouldn’t answer to “Professor Frei,” encouraging students to use her first... View Details

01 Jun 2018
News

Case Study: Tip the Scale

as it passes. It’s probably obvious, but you could just replicate the old model and stamp it out. There are lots of regional micro-fulfillment centers that are closer to customers, all with seven employees on the line. —Casey Taylor (MBA... View Details

08 May 2018
First Look

First Look at New Research and Ideas, May 8, 2018

shows how they addressed the formidable challenge of the internment of their employees in British camps during both WWI and WWII. We find that internment impacted business relationships in India well beyond its endpoint and that the WWI... View Details

Keywords: Sean Silverthorne

Web

Creating Inclusive Recruiting Events in a Time of Innovation - Recruiting

inclusive events is choosing who will represent your company and being cognizant of sharing diverse voices across race, gender, ethnicity, disability, and other social and cultural identifiers. Often organizations will select which View Details

20 Feb 2020
Blog Post

Know Your Audience – Recruiting HBS Students for Technology

culture, as well as its products, services, and customer strategy. To connect with students, share with them what your company believes in and show them how you care for your employees and customers. Students are drawn in by your passion... View Details

Keywords: Technology

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

societies in ancient Australia (Kai Akerberg). Stephens Jr., who loves the idea, said, it does not come without extensive time, cost, and involvement in employee development. "I not only say yes (to the question of whether the time... View Details

Keywords: by James Heskett; Retail

26 Oct 2020
Blog Post

12 Weeks of VC Summer: Remote Edition

the tone for company culture and even amid everyone’s hectic schedules we were able to fit in activities to get to know each other. One of the best parts of working on a team are the conversations that happen offline, and this was... View Details

Keywords: Venture Capital / Private Equity

08 Feb 2018
Blog Post

WesTrek: A Recap of the Largest Professional Trek at Harvard Business School

Lands End. In the evening, WesTrekkers got the chance to mingle and meet each other at a kick-off event on Sunday evening. WesTrek at Land’s End, San Francisco Monday morning began early at 9AM. According to personalized schedules... View Details