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Publications

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  • All HBS Web  (216)
    • News  (83)
    • Research  (82)
    • Events  (1)
    • Multimedia  (11)
  • Faculty Publications  (29)

Show Results For

  • All HBS Web  (216)
    • News  (83)
    • Research  (82)
    • Events  (1)
    • Multimedia  (11)
  • Faculty Publications  (29)
← Page 10 of 216 Results →
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

companies, on communities, and, most of all, on employees. "The initial drive was to build empathy around the decisions that are so core on a human level," Sucher says. "They wanted people to learn about that."   Green... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 30 Mar 2020
  • Research & Ideas

Readers Ask: I Need Tips for Working at Home

coronavirus is changing everything we know about how to get work done. The New Rules for Remote Work: Pandemic Edition Many parents are working and caring for kids at home. How can managers set expectations? Choudhury: It's a great question. I feel managers should show... View Details
Keywords: by Kristen Senz
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
  • Web

Credential of Digital Innovation and Strategy | HBS Online

Empathy and Understanding Project Week – Clarify Content Week – Ideate, Part 1: Tools for Generating Ideas Content Week – Ideate, Part 2: User Values and Behaviors Project Week – Ideate Content Week – Develop: An Experimentation Mindset... View Details
  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered organization focused on growth... View Details
Keywords: by Bill George
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

Transformational Customer Experiences Anyone who has recently travelled, gone shopping, or tried to have a problem solved may have little recollection of the experience. Worse yet, some are frustrated by the lack of responsiveness or View Details
Keywords: Sean Silverthorne
  • Web

Commencement 2015 Address | About

and to have the empathy that is so vital for productive relationships. While very few of us may be able to obtain a firsthand view of life on Earth from outer space, the point remains: It’s important to change your Perspective from time... View Details
  • 10 Mar 2021
  • Blog Post

COVID Killed the Traditional Workplace

ways to be more human-centric and sensitive to the needs of those around them. Linda A. Hill (@linda_a_hill) is the Wallace Brett Donham Professor of Business Administration at and chair of the school's Leadership Initiative. Rosabeth Moss Kanter: Lead with View Details
Keywords: All Industries
  • 31 Jan 2023
  • News

Female Founders' Dilemmas; UK Tech Startups

panelists said the ability to anticipate is critical, as is recognizing the need to adopt different management styles as you are scaling your company. Careful attention to hiring—and authentic empathy in letting early team members go—are... View Details
Keywords: Margie Kelley
  • 19 Aug 2022
  • Blog Post

Climate Stories Episode #8: The Role of Solar and Wind Farming (and Other Tools) in the United States’ Clean Energy Future

develop 25 gigawatts of solar power by 2025. “It takes empathy to do this work, to work with different stakeholders and make sure they are heard. The work is very challenging, complicated and sometimes frustrating. But the tangible... View Details
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

“Having empathy in day-to-day interaction with employees, customers, vendors, investors, etc. is always an important leadership skill, but this empathy is dramatically heightened during a crisis that is... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • Web

Social Entrepreneurship and Systems Change (SESC) - Course Catalog

character; capacity for systems thinking; empathy in product/service design; and their ability to navigate diverse sources of capital to build either for-profit, nonprofit, or hybrid organizations. SESC take a deep dive into how social... View Details
  • 15 Nov 2011
  • First Look

First Look: November 15

institutionalize empathy as part of its delivery of care. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/611015-PDF-ENG GoodGuide George Serafeim, Robert G. Eccles, and Tiffany A. ClayHarvard Business School Case 112-031... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2023
  • News

Alumni and Faculty Books

job, in the community, or at home. All it takes is leadership intelligence—a combination of these eight moral, social, and technical imperatives essential to our ability to positively influence others: Aim to be your ideal self; know your real self; ignite integrity... View Details
Keywords: Publishing Industries (except Internet); Information
  • Web

IFC: Japan; Exploring Japan's Innovation Ecosystem - Course Catalog

come to appreciate unique business protocols practiced in Japanese companies - e.g., exchange of name cards, silence in elevators, empathy to co-workers, being on time, etc. - that contribute to Japan’s unique approach to innovation and... View Details
  • 01 Dec 2001
  • News

Steven Rogers

recently cited for his influence on entrepreneurship by Fortune, and was named one of the top twelve entrepreneurship professors by Business Week in 1996. He believes the secret to goodteaching is the ability to have empathy for the... View Details
Keywords: Young, Susan; Colleges, Universities, and Professional Schools; Educational Services; Retail Trade
  • 18 Oct 2011
  • First Look

First Look: October 18

attempt to answer the latter question by attempting to institutionalize empathy as part of its delivery of care. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/612031-PDF-ENG China or the World? A Financial Reporting Strategy... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2019
  • News

Alumni and Faculty Books for December 2019

create a unique teaching atmosphere. Throughout Teaching by Heart, DeLong discusses why empathy and authenticity matter. When teachers embrace this mindset, students have the opportunity to have a unique learning experience. Teachers and... View Details
  • 22 Sep 2017
  • News

The Epicenter of Miami’s Vice

times. And I was even ready several times. I told my brother, these are my GPS coordinates, I'm getting a rental car, and then, finally, I met him. He wanted to meet me at a cockfight in the Everglades. They wanted to see how strong I was to do this. So I really had to... View Details
  • 10 Mar 2021
  • News

New Releases: Alumni and Faculty Books, Podcasts

meaningful advice to any entrepreneur seeking investor funding. Civility Rules! Creating a Purposeful Practice of Civility By Shelby Joy Scarbrough (OPM 47, 2015) Forbes Books While our civilization continues to advance, our capacity to live civilly―to appreciate our... View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
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