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- All HBS Web
(500)
- News (121)
- Research (289)
- Events (8)
- Multimedia (12)
- Faculty Publications (164)
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- 21 Jul 2021
- Research & Ideas
What Does an ESG Score Really Say About a Company?
Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
- 18 Jun 2024
- Research & Ideas
What Your Non-Binary Employees Need to Do Their Best Work
a similar level of discrimination in the workplace. Non-binary respondents said they experienced discrimination an average level of 1 on a 3-point scale, the same as women, with 0 being “never” and 3 being... View Details
Keywords: by Michael Blanding
- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
finding jobs in existing firms that are commensurate with their skills—either because of discrimination or because companies don’t know how to interpret their skill set. “Imagine I gave you a CV of somebody who had a bachelor’s degree... View Details
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
homes in those neighborhoods, property values would decline and put the FHA’s loans at risk. By 1968, when Congress ultimately passed a law banning racial discrimination in housing, the three decades that Black people had been shut out of... View Details
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
Discrimination in Customer Service with Foregrounding Interventions.” White customers receive preferential treatment In one of three studies conducted between 2016 and 2020, Feldberg and Kim contacted concierges in nearly 6,000 hotels... View Details
Keywords: by Pamela Reynolds
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
Generations of Black business owners have had to fight discrimination to prosper in America, but a new study suggests that these entrepreneurs are now gaining more support in parts of the country when they make their presence known. The... View Details
- 06 Jun 2016
- Research & Ideas
Skills and Behaviors that Make Entrepreneurs Successful
provided some level of discrimination between founders and non-founders, five factors showed statistically significant differences. For example, founders scored significantly higher than non-founders on “comfort with uncertainty,”... View Details
Keywords: by HBS Working Knowledge
- 2015
- Case
Advanced Leadership Pathways: Paul Lee and Asian Americans Advancing Justice
By: Rosabeth Moss Kanter, Frank Jerome LaNasa and Ai-Ling Jamila Malone
Paul Lee and Asian Americans Advancing Justice
2013 AL Fellow, 2014 Senior AL Fellow
Two years after the formation of the Asian Americans Advancing Justice (AAAJ), a national affiliation of four independent Asian American civil rights groups, Paul Lee, who... View Details
Two years after the formation of the Asian Americans Advancing Justice (AAAJ), a national affiliation of four independent Asian American civil rights groups, Paul Lee, who... View Details
Keywords: Leadership Skills; Asian; Asian Americans; Asian Americans Advancing Justice; Civil Rights; Asian Law Caucus; Asian Pacific American Legal Center; Asian American Institute; Asian American Justice Center; Immigration Issues; Immigration Reform; Affirmative Action; Coalition; Asian American Activism; Japanese; Chinese; Korean; Indian; Pakistani; Hmong; Cambodian; Laotians; Filipino; Vietnamese; Pacific Islanders; Ethnic Group; Model Minority; Anti-asian Prejudice; Pan-asian; Discrimination; Immigrants; Immigration Acts; Alien Land Laws; Sei Fujii; Naturalize; Interracial; Immigration And Nationality Act Of 1965; Refugees; War; Warfare; Vincent Chin; Bigotry; Chinatown; Boston; Social Impact; Asian American Lawyers Association; National Asian Pacific Bar Association; Asian Community Development Corporation; Asian Task Force Against Domestic Violence; Southeast Asia; Mee Moua; Change Management; Demographics; Prejudice and Bias; Rights; Immigration; Leadership; Problems and Challenges; Society; North and Central America
Kanter, Rosabeth Moss, Frank Jerome LaNasa, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: Paul Lee and Asian Americans Advancing Justice." Harvard Business Publishing Case 316-040, 2015. (Harvard Advanced Leadership Initiative.)
- 27 Sep 2021
- Research & Ideas
Managers, Your Employees Don’t Want to Be Facebook ‘Friends’
and beliefs online with the wrong colleague may expose employees to career consequences, such as not being hired or promoted and being discriminated against.” Workers are wary of friending bosses Across four studies, the authors examined... View Details
Keywords: by Rachel Kim Raczka
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
correctly, which shows that people can discriminate between paltering, lying by commission, and lying by omission. Paltering is common Experienced negotiators report that they engage in paltering as often as they lie by omission and more... View Details
Keywords: by Dina Gerdeman
- 26 May 2022
- HBS Case
Apple vs. Feds: Is iPhone Privacy a Basic Human Right?
privacy comes under fire An industrial engineer known for his practical work style and deep manufacturing expertise, Cook has used his position to take on several hot-button topics, including fighting discrimination against people who... View Details
Keywords: by Avery Forman
- 13 Feb 2012
- Research & Ideas
The Case Against Racial Colorblindness
In trying to prevent discrimination and prejudice, many companies adopt a strategy of "colorblindness"—actively trying to ignore racial differences when enacting policies and making organizational decisions. The logic is simple: if we... View Details
Keywords: by Carmen Nobel
- 30 Sep 2019
- Book
6 Steps to Building a Better Workplace for Black Employees
typically adopt the strategy of remaining silent about race and inequality to avoid being labeled “agitators.” In a 2017 study by Sylvia Ann Hewlett and colleagues, 78 percent of black professionals said they have experienced View Details
Keywords: by Dina Gerdeman
- 08 Dec 2020
- Research & Ideas
Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles
field studies, researchers tend to think that workers submit resumes to open positions. In fact, scholars have learned a lot about discrimination in labor markets by sending resumes to job postings to see who gets called back and who... View Details
- 27 Jun 2013
- Working Paper Summaries
Social Norms Versus Social Responsibility: Punishing Transgressions Under Conflicting Obligations
- 30 May 2018
- Research & Ideas
Should Retailers Match Their Own Prices Online and in Stores?
value of the product is low and there aren’t too many undecided consumers, to offer the price match doesn’t give you much in terms of extra profits from the segment that comes to the store,” Ofek says. “By price discriminating across... View Details
- 01 Mar 2021
- Research & Ideas
How Systemic Racism Can Threaten National Security
Systemic racism and discrimination in small communities can undermine a country’s ability to defend itself during conflicts, creating a national security risk, new research says. Marco Tabellini, an assistant professor of business... View Details
Keywords: by Rachel Layne
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
Airbnb hosts of Asian descent had significantly fewer stays early in the COVID-19 pandemic—and the design of the travel site may have inadvertently enabled discrimination that shut Asians out, says new research by Harvard Business... View Details
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
algorithm generates fair outcomes. As the algorithm sorts through information to optimize its objective, BEAT detects and eliminates bias at key points in the training process. For instance, BEAT could help a car service charge surge pricing during rush hour without... View Details
Keywords: by Rachel Layne
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
contemplated lies within the jurisdiction of the group or whether it might conflict with the policy of some higher echelon.” “To lower morale and with it, production, be pleasant to inefficient workers; give them undeserved promotions. View Details
Keywords: by Dina Gerdeman