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Show Results For
- All HBS Web
(8,223)
- People (9)
- News (1,272)
- Research (5,746)
- Events (20)
- Multimedia (9)
- Faculty Publications (4,109)
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- 01 Dec 2023
- News
Happier-ness at Work
Professor Arthur Brooks and Oprah Winfrey get the good news/bad news out of the way on page 5 of their new book, Build the Life You Want: The Art and Science of Getting Happier. “If the secret to total happiness existed, we would have all found it by now,” they write.... View Details
- 01 Mar 2024
- News
Unlocking the Power of Community
wallets, track engagement, and manage tokens via blockchain within its own brand ecosystem. Within six months, trivia participants earned more than 2 million tokens and redeemed more than 1,000 rewards. Even better, more than 20 percent... View Details
Keywords: April White
- 20 Oct 2023
- News
Highlights from the Fall 2023 Alumni Board Meeting
a cost of customer acquisition that has more than doubled. In addition to managing those challenges, HBS Online is focused on staying engaged in the market, experimenting with emerging trends like AI, and... View Details
- 15 Jun 2021
- News
Keeping Hourly Workers Focused on the Stock, Not the Clock
model has developed, it has grown beyond financial incentives. The ultimate goal is to foster a stronger relationship between the workforce and management by investing in the employees. That includes... View Details
- 01 Jan 2007
- News
Jaime Augusto Zobel de Ayala, MBA 1987
you can create the right environment for a group to address issues together." ADVICE TO STUDENTS "Never underestimate the importance of the 'softer' management lessons you learn at HBS—the ones that revolve around working with and leading... View Details
- 20 Apr 2023
- News
How Joe Hinrichs is Getting CSX Back on Track
customer of CSX—which offers him a unique perspective. "I've been very vocal inside CSX about what it's like to be a customer of the railroad over the years," he told the paper. "They want us to do what we... View Details
- 01 Mar 2024
- News
Vital Signs
Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in understaffed hospitals. Then COVID... View Details
- 26 Jan 2022
- News
Making Peace with Anger
professional awakening about how he managed his company was part of a larger reflection about how he managed something more personal: his anger. READ MORE DM: You’ve spoken about how you underwent anger... View Details
- 01 Mar 2024
- News
Case Study: Testing the Waters
Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,... View Details
- 01 Jun 2023
- News
Curb Appeal
solid waste is managed in the Big Apple. “I think you have with her a very creative and innovative public servant,” says Steven A. Cohen, an authority on waste management in New York City who is the former... View Details
- 26 Nov 2019
- News
The Ritual Effect
socks in your drawer sideways, just so, like so many toppled snails, can spark joy; why French children aren’t picky eaters; why brands like Starbucks benefit from encouraging their customers to “Take Comfort in Your Rituals”; why a... View Details
Keywords: rituals
- 01 Jun 2024
- News
Again and Again
Over time, we negotiate whether this is a hug relationship or a handshake relationship. And then we just keep doing it. Sometimes we feel these awkward moments where we haven’t decided. If I try to hug you, and you go for the handshake?... View Details
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
himself up to pursue his passionate competitive ambitions, Finn commits to becoming a great rowing coach. But his growing achievements are upended when a tragic incident reignites his rivalry with Rupert and unearths the long-buried family secret behind his toxic View Details
- 01 Sep 2023
- News
Global Outposts Expand HBS’s Intellectual Footprint
studies that highlight the opportunities and challenges facing business leaders and managers around the world, the School relies on the expertise and connections of staff members at HBS’s 18 global research outposts in 16 countries. Under... View Details
Keywords: Jennifer Gillespie
- 29 Nov 2021
- News
How Bonuses Get Employees to Choose Work Over Family
- 01 Dec 2023
- News
Case Study: Staking a Claim
from the partnership, Terry will want to negotiate for access to customer data so she can ultimately own the relationship (rather than white labeling it through Go). Alongside this channel partnership, I’d... View Details
- 01 Dec 2022
- News
My First Job
watch for shoplifters, and keep smiling to maintain customer service. I was 16 and it was a real stretch, but I became quite good at juggling it all and was made a department supervisor. By age 17, I was View Details
- 21 Jul 2020
- News
Starbucks Commits to Raising Awareness of Racial Bias
- 04 May 2023
- News
Class of 2024 Embarks on Global Immersion
and ends with the immersion, is designed to enhance students’ ability to manage differences and operate effectively across cultures and business contexts. Drawing upon the “knowing by doing” pedagogical model, the course integrates a... View Details