Publications

September 1998 (Revised February 1999)
Case

Private Communications Corporation (B)

Supplements the (A) case. View Details

May 1977 (Revised May 1993)
Case

Harriman Center for Communications

By: Regina E. Herzlinger

October 2022 (Revised February 2023)
Teaching Note

Managing Science Communication at Bayer

By: Joshua Schwartzstein

Teaching Note for HBS Case No. 921-045. View Details

February 2003 (Revised September 2004)
Teaching Note

Mobile Communications Tokyo, Inc. (TN)

By: Walter Kuemmerle and David Lane

Teaching Note for (9-899-077). View Details

09 Nov 2011
News

Number One in Mobile Communications

03 May 2023
Blog Post

Five Ways to Build Community at HBS

chose one theme for the year which I could use as a north star for how I would prioritize my time and energy. My theme for 2022 was Community, so here are five quick thoughts on building community at HBS. 1. Invest in Your View Details

18 Oct 2016
News

Why Business Should Invest in Community Health

May 2014
Article

Cynicism in Negotiation: When Communication Increases Buyers' Skepticism

By: Eyal Ert, Stephanie J. Creary and Max H. Bazerman

The economic literature on negotiation shows that strategic concerns can be a barrier to agreement, even when the buyer values the good more than the seller. Yet behavioral research demonstrates that human interaction can overcome these strategic concerns through... View Details

Keywords: Trust; Information Asymmetry; Perspective Taking; Reactive Devaluation

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January 1992
Teaching Note

MCI Communications Corporation (1983) TN

By: Richard S. Ruback

Teaching Note for (9-284-057). View Details

Keywords: Financing and Loans; Growth and Development Strategy; Debt Securities; Risk and Uncertainty; Monopoly; Communications Industry

January 2024 (Revised August 2024)
Case

Essex County Community Foundation: Pivot to Systems Philanthropy

By: V. Kasturi Rangan, Brian Trelstad and Courtney Han

2023 marked five years of the Essex County Community Foundation (ECCF)’s “systems philanthropy” approach to grantmaking. Located in northeastern Massachusetts, the community foundation served 800,000 residents across 34 cities and towns that varied widely by... View Details

Educators

May 2022
Article

The Impact of COVID-19 on Digital Communication Patterns

By: Evan DeFilippis, Stephen Michael Impink, Madison Singell, Jeff Polzer and Raffaella Sadun

We explore the impact of COVID-19 on employees’ digital communication patterns through an event study of lockdowns in 16 large metropolitan areas in North America, Europe, and the Middle East. Using de-identified, aggregated meeting and email meta-data from 3,143,270... View Details

Keywords: Meetings; Email; COVID-19 Pandemic; Communication Technology; Health Pandemics; Time Management

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Web

In The Community | About

In The Community Whether helping to provide needed resources, offering expertise, or through volunteerism, Harvard Business School and its students, staff, faculty, and alumni are enthusiastic contributors to the community. Education &... View Details

May 2024
Article

Refugees Are Hosted in Highly Vulnerable Communities

By: C. Austin Davis, Paula Lopez-Peña, A. Mushfiq Mobarak and Jaya Y. Wen

Low- and middle-income nations host 76 percent of the world's refugees. This study uses original data to explore within-country spatial variability in refugee-hosting responsibilities. We find that hosting responsibilities for the displaced Rohingya people in... View Details

Keywords: Refugees; Political Elections; Equality and Inequality; Immigration; Developing Countries and Economies; Income

October 2021
Article

Communicating Resource Scarcity and Interpersonal Connection

By: Grant E. Donnelly, Anne V. Wilson, Ashley V. Whillans and Michael I. Norton

Consumers often cite insufficient time or money as an excuse for rejecting social invitations. We explore the effectiveness of these excuses in preserving interpersonal relationships. Six studies—including perceptions of couples planning their wedding—demonstrate that... View Details

Keywords: Time; Interpersonal Relationships; Communication; Money; Relationships; Interpersonal Communication