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  • All HBS Web  (1,019)
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  • All HBS Web  (1,019)
    • People  (9)
    • News  (335)
    • Research  (222)
    • Events  (1)
    • Multimedia  (34)
  • Faculty Publications  (103)
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  • 18 Feb 2002
  • Research & Ideas

Wrap-up: Software, Telecom, and Recovery

"But I think what we've all found is that there is a place for venture capital that plays a profound role in helping build, that participates in situational coaching and hands-on partnering with an entrepreneurial team to make... View Details
Keywords: by Wendy Guild & Martha Lagace; Financial Services; Technology; Communications; Telecommunications
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

sustainability to occur, leaders need to ensure that they not only change the way they make decisions, but they must develop a pipeline of leaders who approach decision making differently. They have to teach the attributes of good process, model those attributes, and... View Details
Keywords: by Martha Lagace
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

place new hires in supportive environments. “A team with low psychological safety may not be the best place to put your new hire” says Bransby. Yet if placement on such a team is necessary, managers should provide coaching in departments... View Details
Keywords: by Michael Blanding; Health
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

forecasting, consumer spending habits, and effective store layout. HBS Cases: When Good Teams Go Bad Know when teamwork doesn't work—and how to fix it. Professors Jeff Polzer and Scott Snook teach "The Army Crew Team" case and the dilemma faced by a rowing... View Details
Keywords: by Sean Silverthorne
  • 18 May 2015
  • Research & Ideas

Advertisers Get Serious About Playing With Their Brands

consumer engagement. But the risk is that the play may take some unexpected turns, and the brand needs to be prepared to go along for the ride. "The biggest obstacle in coaching companies about how to use medium is the reluctance to take... View Details
Keywords: by Dina Gerdeman; Advertising
  • 21 Oct 2002
  • Research & Ideas

The Parable of the Bungled Baggage And the Unhappy Customer

had just come down, and I had expected the bags to be there when the first-class folks arrived. The standard would probably be that when first class arrives, have the bags there. Coach people came, no bags. Now we're all waiting, and it... View Details
Keywords: by W. Earl Sasser
  • 11 Mar 2001
  • Research & Ideas

Digital Designs on the Inner City

Harris said companies can help entrepreneurs get started by showing them where to go for a small loan or coaching them on how to dress. New Success Stories Habiby said companies can also serve as models for aspiring entrepreneurs. Before... View Details
Keywords: by Dina Gerdeman
  • 14 Dec 2015
  • Research & Ideas

Deflategate and the Sustained Success of the New England Patriots

scores of other expert opinions and articles. He condensed the information and wrote the case study with help from case researcher Christine Snively. There was plenty of fodder to choose from, with everyone from Bill Nye the Science Guy to curmudgeonly Patriots head... View Details
Keywords: by Roberta Holland; Sports
  • 29 Sep 2008
  • Research & Ideas

How Economics May Lead to Better Football Games

specialty training programs well over a year in advance. Athletes are often recruited into coaching contracts while still very young. This can interfere with making good matches, if the qualities that will determine a good match haven't... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 16 Jul 2012
  • Research & Ideas

Book Excerpt: ‘The Strategist’

earnest. In all my classes, I pose one fundamental question: "Are you a strategist?" Sometimes it's spoken, often it's only implicit, but it's always there. We talk about the questions strategists ask, about how strategists think, about what strategists do. My intent... View Details
Keywords: by Cynthia A. Montgomery
  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

not because their boss is telling them to do it. This is a new way of working that is very promising, but also very difficult to do. That's where leadership matters. Goals have to be very clear. People have to be coached in collaboration.... View Details
Keywords: by Sean Silverthorne
  • 21 Apr 2020
  • Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

business applications, aimed at empowering teams to better respond to changing customer and competitive threats, are already au fait with this idea of using military strategy to guide project decision-making. Many Agile-immersion workshops View Details
Keywords: by Euvin Naidoo
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

first-time CEO, or other member of the C-suite. I’ve seen investors coach leaders on everything from how to lead their teams and handle challenging employees to how to run a great board meeting. I’ve also seen investors support and... View Details
Keywords: by Julia Austin
  • 03 Feb 2020
  • What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

pot, “we need to channel the energy through coaching to effectively use the energy.” Shann Turnbull commented that rebel talent often encounters the real problem: us. As he put it, “humans, like all other social creatures, are hardwired... View Details
Keywords: by James Heskett
  • 06 Jul 2009
  • What Do You Think?

Are You Ready to Manage in an Irrational World?

Seidman's words, "Workers will become increasingly self-managed and the manager's role will require the ability to facilitate dialogue, clarify roles and responsibilities, gain alignment, drive to consensus, and enable peer coaching... View Details
Keywords: by Jim Heskett
  • 04 May 2020
  • Research & Ideas

Predictions, Prophets, and Restarting Your Business

School) How to Make Furloughs More Humane (Harvard Business Review) Coaching Your Team Through Uncertain Times (Harvard Business Review) Read COVID-19 coverage from Working Knowledge Consistent messaging to customers A problem with... View Details
Keywords: by Frank V. Cespedes
  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

was unforgettable—I never forgot where I was when it happened. And I was someone who for years coached others at Harvard and elsewhere in case method teaching. Imagine the task of preparing large numbers of budding discussion leaders to... View Details
Keywords: by James Heskett; Education
  • 30 Apr 2001
  • Research & Ideas

New Paths to Success in Asia

pair had been studying Silicon Valley mentor-capitalists (successful entrepreneurs who have cashed out of their own companies but serve as business coaches to fledgling enterprises) and wondered if a similar phenomenon were taking place... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
  • 14 Oct 2013
  • Research & Ideas

Blockbuster! Why Star Power Works

Review article with legendary soccer coach Sir Alex Ferguson, on his team management and leadership lessons. (It was so well received that it deserves a sequel!) But I am mostly very hard at work on the release of Blockbusters—it's my... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

monitoring, and care for routine health issues. On-site physical therapists offer coaching to prevent injury and services to speed recovery. On-site diabetes educators work with groups of employees to engage them in lifestyle changes that... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
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