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  • 11 Feb 2002
  • Research & Ideas

The Quiet Leader—and How to Be One

done, who inspires others to do it in a critical moment. But I'm skeptical that in the countless meetings Jack Welch spent his career going to, in each one of these meetings it was the Jack Welch Show, and that he heard what everybody had... View Details
Keywords: by Martha Lagace
  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

and we want to ensure that some of our most talented young people are inspired to build careers in the fields of science and technology. We need science quite desperately right now—and we need to steer it toward the world’s most urgent... View Details
Keywords: by Dina Gerdeman
  • 03 Jun 2002
  • Research & Ideas

How to Succeed With Your New Boss

relationship with your new boss, they need to work effectively with you. In the past, have you done a good job of helping subordinates make their own transitions? What might you do differently this time? Planning For Five Conversations... View Details
Keywords: by Michael Watkins
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

including Rivkin, who had spent their academic careers studying organizational design and organizational identity. A comprehensive study of the FBI’s transformation resulted in the paper "Does 'What We Do' Make Us 'Who We Are'?... View Details
Keywords: by Carmen Nobel
  • July 2002 (Revised December 2002)
  • Case

Mercer Management Consulting (A)

By: Thomas J. DeLong and Michael Echenberg
Insurance giant Marsh & McLennan acquires management consulting firms Temple, Barker & Sloane (TBS) in 1987 and Strategic Planning Associates (SPA) in 1990 and sets out to merge the two. The merger proceeds slowly and painfully. Following the February 1990 merger,... View Details
Keywords: Mergers and Acquisitions; Business Model; Decision Making; Organizational Culture; Personal Development and Career; Horizontal Integration; Consulting Industry
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  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

which all organized human groups are susceptible—the suppression, especially during planning and decision-making, of views that might be perceived as contentious or disruptive to an organization's foundational beliefs. Consider the costs... View Details
Keywords: by Garry Emmons
  • 12 Nov 2001
  • Research & Ideas

The Three Components of Family Governance

example, have any shares changed hands since the last meeting? Are there new tax laws shareholders need to be aware of? If your family has fifteen or fewer adults, you may be able to have in-depth discussions and create plans and policies... View Details
  • 14 Jan 2014
  • First Look

First Look: January 14

whose role is to listen to and help resolve employees' work-related problems. It offers perspectives from two business experts who have opposing viewpoints on a family like corporate culture and on whether the People Support plan is... View Details
Keywords: Sean Silverthorne
  • September 2022 (Revised April 2023)
  • Case

Cesaro e Associati

By: Christina R. Wing and Amram Migdal
This case describes the leadership succession planning process at Cesaro e Associati (Studio Cesaro), founded in 1986 by Franco Cesaro in the northeastern Italian state of Veneto. In 2022, Franco was contemplating retirement and passing leadership of his firm, which... View Details
Keywords: Business Growth and Maturation; Business Model; Family Business; For-Profit Firms; Restructuring; Small Business; Change; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Entrepreneurship; Governance; Leadership; Leading Change; Management; Management Succession; Organizational Change and Adaptation; Ownership; Family Ownership; Private Ownership; Personal Development and Career; Relationships; Family and Family Relationships; Consulting Industry; Europe; Italy
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  • 22 Mar 2011
  • First Look

First Look: March 22

Groysberg and Deborah BellHarvard Business School Case 411-050 Reviews Rebecca Halstead's career history, detailing how, through her personal attributes, skills, experiences, challenges, and organizational practices, she developed into a... View Details
Keywords: Sean Silverthorne
  • June 2024
  • Teaching Note

Dirk Nowitzki: Changing the Game

By: Boris Groysberg, Katherine Connolly Baden and Robin Abrahams
Teaching Note for HBS Case No. 420-031. NBA Superstar Dirk Nowitzki was unsure whether the 2018-19 season would be his last as an NBA player. He had not faced such uncertainty since 1998, when he had navigated a difficult decision regarding the timing of his move to... View Details
Keywords: Problems and Challenges; Practice; Retirement; Work-Life Balance; Success; Knowledge Acquisition; Knowledge Sharing; Knowledge Use and Leverage; Growth and Development; Philanthropy and Charitable Giving; Performance; Sports Industry; United States
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  • April 1998
  • Case

Jim Lyons and GenRad

Lyons, currently CEO of Harry Gray Associates, a consulting and investment firm, had just been approached by an executive recruiter representing GenRad, a 78-year-old electronics company headquartered in Concord, MA. The company, which manufactured integrated software... View Details
Keywords: Technology; Management Succession; Personal Development and Career; Consulting Industry; Massachusetts
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  • November 2015
  • Case

Katherine Schuler at Boxes & Bins, Inc.

By: Linda A. Hill and James Kindley
This case is about Katherine Schuler, soon to become senior vice president of marketing at a fast-growing retail organization, Boxes & Bins (B&B). Part of Schuler's success has been due to her "fit" into a company with clear values and principles. In particular, B&B... View Details
Keywords: Change Management; Personal Development and Career; Growth and Development Strategy; Retail Industry
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  • 09 Feb 2015
  • Research & Ideas

Professional Networking Makes People Feel Dirty

found that people felt physically dirtier after recalling past transgressions than after recalling good deeds. The study's authors called it the "Macbeth effect," referring to the Shakespearean scene in which a guilt-racked Lady Macbeth tries to wash imaginary... View Details
Keywords: by Carmen Nobel
  • 10 May 2011
  • First Look

First Look: May 10

menu. We illustrate this result empirically in the context of 401(k) plans, where we show a negative relation between the number of investment choices in a 401(k) plan and the quality of the optimal portfolio achievable given those... View Details
Keywords: Sean Silverthorne
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

they tend to remain silent, fearful that speaking up could put their careers at risk. “A CEO might be trying to execute this corporate strategy and everybody in the organization knows it’s off the rails, but no one wants to be the bearer... View Details
Keywords: by Dina Gerdeman
  • 08 Sep 2022
  • Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

stories from his own work experiences and the careers of CEOs and nonprofit leaders who navigated challenges. His advice for emerging leaders: Discover yourself. Test your “crucibles” to find your moral compass and calling. For instance,... View Details
Keywords: by Lane Lambert
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

from HBS in 1992, and wrote the case study with HBS researchers Olivia Hull and Amy Klopfenstein. With a combination of savvy planning and creative thinking, US Foods managed to weather staff shortages while simultaneously growing its... View Details
Keywords: by Pamela Reynolds
  • 15 Sep 2022
  • Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

research breaks new ground on how to network on the professional channel LinkedIn and pinpoints the connections that are likely to yield the most job offers. The implications are significant for career View Details
Keywords: by Michael Blanding
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

a second-hand truck for $120. This purchase set McLean on his lifelong career in the transportation industry. McLean soon began hauling dirt, produce, and other odds and ends for the farming community in Maxton, where reliable... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace

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