by Working Knowledge editors - Publications - Faculty & Research

18 Apr 2022
HBS Case

Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off

from, Riedel says. “Ed Stack struck the right balance, and he can always say, ‘I did the right thing for the right reasons,’’’ says Riedel. [iStockphoto/Miosotis Jade] Related reading from the Working View Details

Keywords: by Jay Fitzgerald

30 Mar 2021
Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

they work,” either by allowing them to work remotely or by providing incentives to move closer to offices, Wu says. The highest performers suffer the most While previous... View Details

Keywords: by Lane Lambert

03 Oct 2022
Research & Ideas

Why a Failed Startup Might Be Good for Your Career After All

iterations of the paper are in the works that use some 150 million resumes from LinkedIn to broaden the study. “Our paper clearly shows that taking risks by starting a new company pays off in the long run... View Details

Keywords: by Sean Silverthorne

02 Feb 2023
Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

Pacelli says. You Might Also Like: Is There a Method to Musk’s Madness on Twitter? Truth Be Told: Unpacking the Risks of Whistleblowing Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay Feedback or ideas to share? Email the View Details

Keywords: by Kasandra Brabaw; Technology

07 Nov 2023
Research & Ideas

When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

write. You Might Also Like: Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back When Bias Creeps into AI, Managers Can Stop It by Asking the Right... View Details

Keywords: by Scott Van Voorhis

26 Aug 2019
Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

then you’ll read an interview where she says she always uses a $1,000 Guerlain cream. A celebrity putting their name on something isn’t really enough to draw me in by itself.” POLL Do you consider influencer marketing effective? We're... View Details

Keywords: by Dina Gerdeman; Consumer Products; Beauty & Cosmetics

21 Jul 2021
Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details

Keywords: by Kristen Senz

24 Oct 2023
Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

visits—boosting in-store traffic by about 10 percent. “Technology companies can play a role in working toward racial equity.” The study, called “The Benefits of Revealing Race: Evidence from Minority-Owned... View Details

Keywords: by Jay Fitzgerald; Food & Beverage

29 Feb 2024
HBS Case

Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent

CEO Jamie Salter in the case about his rationale. Two stars combine: Messi and Beckham Beckham leveled up his talent in 2023, working behind the scenes to draw Argentinian legend Lionel Messi to play for his Miami franchise. Coming off a... View Details

Keywords: by Avery Forman; Sports

22 Mar 2024
Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

Like: The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections How to Get Companies to Make Investments That Benefit Everyone How to Make AI 'Forget' All the Private Data It Shouldn't Have Feedback or ideas to share? Email the View Details

Keywords: by Rachel Layne; Computer; Information Technology; Technology

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

by offering input, asking questions, and responding to others based on their experience working together thus far. In the relaunch session, the team can discuss how business goals and strategy may have... View Details

Keywords: by Tsedal Neeley

26 Sep 2023
Book

Digital Strategy: A Handbook for Managing a Moving Target

knowledge that is in turn capable of explaining the new digital realities by leveraging existing strategy theories and tools and cultivating new ones. As such, our endeavor turns into a wonderful opportunity... View Details

Keywords: by Dina Gerdeman; Information Technology; Technology

18 Apr 2000
Research & Ideas

Learning in Action

well-known consultants and CAP was born. Participants come to CAP in teams of eight to twelve people with a real problem to solve. At Welch's insistence, the problems are "need to do; not nice to do." Each team works with a coach, a... View Details

Keywords: by David A. Garvin

10 Oct 2023
Research & Ideas

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

Hate—and How to Push Back How Systemic Racism Can Threaten National Security Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: HBSWK View Details

Keywords: by Rachel Layne

23 Aug 2006
Working Paper Summaries

Capturing Benefits from Tomorrow’s Technology in Today’s Products: The Effect of Absorptive Capacity

Keywords: by Daniel Snow; Technology

29 Nov 2022
Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

fashionistas? And if companies focus more on these consumers, how is the broader consumer pool impacted? Farronato studies these questions in a working paper recently published by the National Bureau of... View Details

Keywords: by Michael Blanding; Retail

23 Jan 2023
Research & Ideas

After High-Profile Failures, Can Investors Still Trust Credit Ratings?

rating agencies’ strategic behavior incentivized by the issuer-pay model,” the study concludes. You Might Also Like: What Does an ESG Score Really Say About a Company? Stock Price Reactions to ESG News: The Role of ESG Ratings and... View Details

Keywords: by Ben Rand

06 Jun 2024
Research & Ideas

How Younger Immigrants Gain an Edge in American Business

to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Illustration created using images from AdobeStock/ Brad Pict and generated by Midjourney, an artificial... View Details