by Working Knowledge editors - Publications - Faculty & Research

03 Jun 2022
Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

These “frictions of geographic mobility,” as he calls them, could be solved by a work-from-anywhere approach. To be clear, this isn’t necessarily about working from home in your loungewear 20 minutes from... View Details

Keywords: by Kara Baskin

25 Jun 2001
Lessons from the Classroom

Machiavelli, Morals, and You

the choices made by Stevens, butler though he was, continue to resonate deeply with MBA students. Among the many works of literature that students read in The Moral Leader, he observed, from classical... View Details

Keywords: by Martha Lagace

Web

Lessons from the 2025 Race, Gender & Equity at Work Symposium - Blog: RGE Report

transformative hope? How to foster transformative hope Ground your knowledge in the context of the changes you seek. This means considering the biases of your own education and inquiry, especially when View Details

September 2019 (Revised December 2019)
Case

Google: To TVC or Not to TVC?

By: William R. Kerr and Carl Kreitzberg

In late 2018, evidence emerged that many of Google’s temporary help agency workers, vendors, and independent contractors (“TVCs”) were unhappy with the company. TVCs, who reportedly made up 49.95% of Google’s 170,000-person global workforce, had raised concerns of... View Details

Citation

Educators

Purchase

10 May 2022
Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

areas, but there are fewer success stories today. At the macro level, the profit squeeze is just hard.” The working paper was co-written by HBS doctoral student Innessa Colaiacovo; Margaret Dalton, an... View Details

Keywords: by Jay Fitzgerald

16 Dec 2011
Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

The 85-year-old Business History Review, published quarterly by Harvard Business School, is the acknowledged leading peer-reviewed journal in the field. (BHR has recently been made available online through Cambridge University Press.) So... View Details

Keywords: by Geoffrey Jones & Walter Friedman

27 Dec 2018
Working Paper Summaries

Team Learning Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance

Keywords: by Jean-François Harvey, Henrik Bresman, and Amy C. Edmondson

20 Jul 2009
Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

potential loss of secrecy. Many worry that core intellectual property (IP) might be compromised by working with outside innovators. While this is a theoretical possibility, the advantages gained in terms of... View Details

Keywords: by Sean Silverthorne; Technology

18 Jul 2018
Research & Ideas

No More General Tso's? A Threat to 'Knowledge Recombination'

this knowledge transfer that it moves from one geography to another.” Innovation transferred There are two reasons for that delay, he says. The first is uncertainty for all involved about whether knowledge... View Details

Keywords: by Michael Blanding; Health; Food & Beverage; Accounting

28 Aug 2023
Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

significantly influenced by where their colleagues worked at a given point in time, rather than just by where they themselves worked. Our results suggest how important it is to... View Details

Keywords: by Kristen Senz

08 Feb 2022
Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

Employers were so impressed with how smoothly their employees handled remote work during the dramatic lockdowns in the first year of the COVID-19 pandemic that many are going permanently remote, ditching expensive office leases and... View Details

Keywords: by Jay Fitzgerald

02 Jan 2024
Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details

Keywords: by Rachel Layne

26 Apr 2023
In Practice

Is AI Coming for Your Job?

You Might Also Like: ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster? Swiping Right: How Data Helped This Online Dating Site Make More Matches When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions... View Details

Keywords: by Kristen Senz; Technology

04 Apr 2005
What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

Summing Up This month's column appears to have struck a chord with those who lament the continuing loss of implicit knowledge buried inside the heads of experienced leaders (termed "deep smarts" by... View Details

Keywords: by James Heskett

17 Dec 2012
Research & Ideas

Teaming in the Twenty-First Century

challenge is to set a climate where psychological safety, accountability, and pressure to do the best possible work exist together. "We're in a new world, and our old management models don't fit as well as we would like," she says. "Those... View Details

Keywords: by Maggie Starvish

06 Aug 2014
Research & Ideas

Climbing Down from the Ivory Tower

Cars negated the ability to interact with people on the streets. As it turned out, cops did a better job fighting crime when they sought input from the public. That had happened organically when they walked their beats. And by sharing... View Details

Keywords: by Carmen Nobel; Education; Health

05 Sep 2023
Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

responsibility, and offering to change or make amends, rather than making excuses or digging in your heels. Read another Working Knowledge story about Edmondson's book: Failing Well: How Your 'Intelligent... View Details

Keywords: by Michael Blanding

01 Dec 2006
What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

low-cost labor but rather fearing high-quality labor that comes at low cost." Regarding the migration of labor, Tayyab Rashid said, "High-paying work is knowledge work. That is not going... View Details

Keywords: by by Jim Heskett

20 Nov 2006
Research & Ideas

Open Source Science: A New Model for Innovation

that a lot and I think we're providing some systematic evidence now with this study," Lakhani says. He met recently with HBS Working Knowledge to discuss the work and its... View Details