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  • All HBS Web  (1,596)
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  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

hamper productivity through “human obstruction” tactics, by purposely and surreptitiously making poor decisions and being uncooperative. “Making a faulty decision may be simply a matter of placing tools in one spot instead of another,”... View Details
Keywords: by Dina Gerdeman
  • 16 Dec 2002
  • Research & Ideas

Mentoring—Using the Voice of Experience

top-notch athletes from Venus Williams on the tennis court to Tiger Woods in golf, they still have coaches. Coaches do have a place, but there are certain limits. I think both projects have converged on this understanding that you can... View Details
Keywords: by Sean Silverthorne
  • 27 Jun 2007
  • Lessons from the Classroom

Learning to Make the Move to CEO

customer and product markets, and geopolitical environments. Professor William Fruhan leads the corporate finance piece of the curriculum, providing perspective on the globalization of financial markets. "Increasingly, there is more... View Details
Keywords: by Julia Hanna; Education
  • 04 Dec 2019
  • Book

Creating the Experimentation Organization

subtle tweaks to everything from varying shades of color to alternative placement of links and menu options for booking properties. It’s part of an innovative culture of experimentation that pervades every aspect of how the company operates, says Stefan Thomke, View Details
Keywords: by Michael Blanding
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

Click HereHarvard Business School Professor Stefan Thomke describes how his Executive Education students use LEGO blocks to design customer experiences. (Video by Executive Education) Why do some product or service experiences have enough... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 06 Dec 2017
  • What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

from the US the ‘largest home market’ advantage, allowing them to subsidize pricing globally. I guarantee that Tencent, Alibaba and others will fill the gap left by a misguided break up.” David de Weese added, “It is not at all clear that... View Details
Keywords: by James Heskett; Technology; Web Services
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

frustration and a path to burnout that is all too common in today’s workplace, says Robert Simons, the Charles M. Williams Professor of Business Administration at Harvard Business School. “Today’s jobs are expanding in terms of what is... View Details
Keywords: by Dina Gerdeman
  • February 2022 (Revised March 2022)
  • Case

Hertz in Bankruptcy: A Wild Ride in Pandemic Times

By: Samuel Antill, Stuart Gilson and Kristin Mugford
Hertz filed for Chapter 11 bankruptcy in response to asset-backed securities (ABS) obligations and the COVID-19 pandemic. Enthusiastic Robinhood investors and shrewd negotiating tactics helped Hertz stabilize. Roughly nine months into the bankruptcy, Hertz received... View Details
Keywords: Bankruptcy Reorganization; COVID-19 Pandemic; Insolvency and Bankruptcy; Health Pandemics; Valuation; Capital Structure; Negotiation; Private Equity; Travel Industry; United States
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Antill, Samuel, Stuart Gilson, and Kristin Mugford. "Hertz in Bankruptcy: A Wild Ride in Pandemic Times." Harvard Business School Case 222-064, February 2022. (Revised March 2022.)
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

Indeed, the book I co-wrote with Marco Iansiti, Competing in the Age of AI, is partially inspired by the writings of Iain Banks and the (so amazing) Culture series, Ann Leckie and the Ancillary Justice series, and anything that View Details
Keywords: by Kathryn Haviland
  • 01 Jan 2020
  • What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

talented workers of the world? What do you think? Original Column The talented people of this planet “are the world’s most precious resource,” writes William Kerr in a recent book. They are highly mobile, benefit from association with... View Details
Keywords: by James Heskett; Technology
  • 01 Mar 2021
  • What Do You Think?

What Does Remote Work Mean for Middle Managers?

information, creating surprises for top management. That claim was part of the defense used by top management in the Wells Fargo customer fraud scandal. Even academics are loath to probe middle management. A 1993 study about middle... View Details
Keywords: by James Heskett
  • 11 Oct 2006
  • Research & Ideas

U.S. Tops Business Competitiveness Index 2006

competitiveness of individual firms. Harvard Business School and Harvard University jointly created the Institute for Strategy and Competitiveness in 2001. It is led by Porter, the Bishop William Lawrence... View Details
Keywords: by Sean Silverthorne
  • 25 Jun 2007
  • Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

By 1910, however, with the new name Madam C.J. Walker, Breedlove had accrued a sizable fortune and considerable influence. This daughter of adversity was now well known and respected among the nation's African Americans as a savvy... View Details
Keywords: by Martha Lagace; Beauty & Cosmetics
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

by networks of other people who can supply the thousand things it takes to fuel a business. Here is how William Sahlman, business educator and scholar, began a paper, "Some Thoughts on Business... View Details
Keywords: by John S. Rosenberg
  • 28 Oct 2013
  • Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

book excerpt Evolving Committments From The Good Struggle: Responsible Leadership in an Unforgiving World By JOSEPH L. BADARACCO In a turbulent, sometimes dangerous world, responsible leaders need a broader view of critical decisions.... View Details
Keywords: by Joseph L. Badaracco
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

Congress's wheels in approving the Panama route for the canal, William Cromwell, convinced Stevens to take the job. Stevens accepted on condition that he "was not to hampered or handicapped by anyone,... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 29 Oct 2007
  • HBS Case

Marketing Maria: Managing the Athlete Endorsement

When Serena Williams took Centre Court at Wimbledon on July 3, 2004, few gave her opponent, 17-year-old Russian star Maria Sharapova, much of a chance. But Sharapova took the Ladies' Singles championship in straight sets, catapulting her... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • June 2005 (Revised October 2005)
  • Case

Coach Roy Williams: What Next? (A)

By: Thomas J. DeLong, Christoper Chang and Scott Schweitzer
Roy Williams, head coach of the Kansas University Men's Basketball Team, was facing a major decision. The recent resignation of the coach at the University of North Carolina (UNC) had lead to speculation that Williams, a UNC alumnus, would be named as its new coach.... View Details
Keywords: Decision Choices and Conditions; Resignation and Termination; Job Offer; Leading Change; Management Succession; Performance Improvement; Personal Development and Career; Sports; Kansas; North Carolina
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DeLong, Thomas J., Christoper Chang, and Scott Schweitzer. "Coach Roy Williams: What Next? (A)." Harvard Business School Case 405-070, June 2005. (Revised October 2005.)
  • October 1989
  • Case

Exxon Corp.: Trouble at Valdez

Discusses the events leading to and repercussions following the 11 million gallon oil spill in Prince William Sound off the Alaskan coast. This was the largest spill in U.S. history. Examines the response to the spill by Exxon management, government agencies, and... View Details
Keywords: Natural Environment; Crisis Management; Energy Sources; Shipping Industry; Energy Industry; Alaska
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Goodpaster, Kenneth E. "Exxon Corp.: Trouble at Valdez." Harvard Business School Case 390-024, October 1989.
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

Back in the early 1990s, managers of U.S. companies were justifiably proud of the well-oiled machines they'd made of their supply chains. Over the previous fifteen to twenty years, they'd wrung costs from the mechanisms and processes by... View Details
Keywords: by David Stauffer
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