Publications

September 2007 (Revised September 2007)
Teaching Note

RealNetworks Rhapsody (TN)

Keywords: Media; Media and Broadcasting Industry; Entertainment and Recreation Industry

December 2006 (Revised September 2007)
Module Note

Offers pedagogical guidance for instructors who wish to include a one- to four-session module on platform-mediated networks in an existing course on strategy, business policy, entrepreneurship, technology management, or marketing. View Details

Keywords: Networks

October 2006 (Revised September 2007)
Teaching Note

Electronic Arts in Online Gaming (TN)

Keywords: Games, Gaming, and Gambling; Arts; Technology; Entertainment and Recreation Industry

February 1999
Case

Tele-Communications, Inc. (B): The Empire Strikes Back

Teaching Note for (9-201-061). View Details

Keywords: Telecommunications Industry

2005
Chapter

Valuation Bubbles and Broadband Deployment

Keywords: Valuation; Price Bubble; Technology Industry

17 Apr 2012
First Look

First Look: April 17

case:http://cb.hbsp.harvard.edu/cb/product/112062-PDF-ENG Scaling a Startup: Pacing Issues Thomas R. EisenmannHarvard Business School Note 812-099 To build students' understanding of business model... View Details

Keywords: Carmen Nobel

May 2020
Article

Value-Based Health Care in Undergraduate Medical Education

By: Jessica N. Holtzman, Bhushan R. Deshpande, Jessica C. Stuart, Thomas W. Feeley, Mary Witkowski, Edward M. Hundert and Jennifer Kasper

Problem: Value-based health care (VBHC) is an innovative framework for redesigning care delivery to achieve better outcomes for patients and reduce cost; however, providing students with the skills to understand and engage with these topics is a challenge to... View Details

Keywords: Value-based Health Care; Health Care and Treatment; Higher Education; Curriculum and Courses

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September 2012
Teaching Plan

Rent the Runway (TP)

January 2006 (Revised October 2007)
Background Note

Managing Networked Businesses: Course Overview for Students

Provides an overview for students of the MBA elective course Managing Networked Businesses (MNB). MNB focuses on management challenges in businesses that exhibit network effects. The first section of the note explains that such businesses comprise a large and growing... View Details

Keywords: Business Model; Capital Structure; Business or Company Management; Network Effects; Organizational Design; Business and Government Relations; Social and Collaborative Networks; Competitive Strategy

December 2003 (Revised October 2005)
Case

High-Definition TV: The Grand Alliance

Describes political and economic forces that influenced the development of an all-digital, high-definition television (HDTV) standard in the United States between 1986 and 1996. Outlines the stakes for various government and industry participants in the... View Details

Keywords: Decision Choices and Conditions; Investment; Policy; Management Practices and Processes; Emerging Markets; Standards; Business and Government Relations; Networks; Research and Development; Technology Adoption; Entertainment and Recreation Industry; Technology Industry; Japan; Europe; United States

November 2003 (Revised March 2004)
Case

Teledesic (Abridged)

Describes plans for a failed project that proposed the use of 288 satellites to deliver high-speed data communications services anywhere in the world. View Details

Keywords: Communication Technology; Network Effects; Failure; Information Technology Industry; Telecommunications Industry

March 2003 (Revised October 2007)
Teaching Note

Tele-Communications, Inc.: Accelerating Digital Deployment (TN)

Teaching Note for (9-899-141). View Details

Keywords: Management Teams; Strategy; Technology; Telecommunications Industry; United States

January 2003 (Revised September 2007)
Background Note

A Note on Racing to Acquire Customers

Examines factors that motivate a firm's race to acquire customers in newly emerging markets and explores conditions under which racing strategies are likely to yield attractive returns. Provides a definition of racing behavior, introduces the notion of an optimal level... View Details

Keywords: Customers; Price Bubble; Network Effects; Emerging Markets; Market Entry and Exit; Behavior; Competition

October 2000
Teaching Note

eBricks.com TN

Teaching Note for (9-800-327). View Details

Keywords: Construction Industry

February 2000 (Revised May 2001)
Case

eBricks.com

eBricks.com is developing an online marketplace for construction materials. The start-up company faces two decisions: 1) whether to merge with BluelineOnline.com, a firm providing project management solutions for the construction industry; and 2) whether to develop an... View Details

Keywords: Strategic Planning; Digital Platforms; Internet and the Web; Marketplace Matching; Decision Choices and Conditions; Business Startups; Construction Industry

December 1998 (Revised October 2007)
Case

Tele-Communications, Inc.: Accelerating Digital Deployment

The top management team at Tele-Communications, Inc. (TCI), the largest U.S. cable company, conceived and implemented a dramatic operational turnaround and a radical new technology strategy over an 18-month period beginning in late 1996. View Details

Keywords: Technological Innovation; Value Creation; Operations; Information Management; Business Strategy; Information Technology Industry; Telecommunications Industry; United States

Find at Harvard

1998
Working Paper

Diversification and Risk Taking in the U.S. Cable Television Industry

Keywords: Risk Management; Diversification; Television Entertainment; Media and Broadcasting Industry; United States

September 2023
Case

DocSend: A Path off the Plateau?

By: Thomas R. Eisenmann and Jeffrey Huizinga

Recounts how the leaders of DocSend, an early-stage startup that offered tools for sharing files online, searched for a viable business model and weighed tradeoffs in transitioning from a sales-led to a product-led "go-to-market" approach. View Details

Keywords: Technology; Start-up; Growth; Business Model; Business Startups; Sales; Growth and Development Strategy; Technology Industry